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I turned of my computer because it froze up and for some reason when I tried to boot it up it redirects me to windows error recovery. When ever I try and boot it up it does it again. Please help me.

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  • Feather240 Dec 19, 2008

    There is no command prompt for me to use, I don't have the CD, I've tried every combo of safe mode, last good configuration, and all the other ones it will let me select.

  • holgc001 Apr 04, 2009

    I turned my computer off. Now when I switch on I get a white screen with the word Acer. The computer then goes to the recovery screen (Black & White) taking the start windows brings up the windows XP screen but then it goes back to the recovery screen again and just keeps going round and round using the system recovery disk only brings up two messages 1) loading RAMImage and then Please wait... after that the system seems to get stuck.

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3 Answers

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Basically all you can do is follow the on screen directions. if that does not work
If the Command Prompt is available, try the commands:

chkdsk /r

and then:

win

Posted on Dec 19, 2008

  • Dan rogers
    Dan rogers Dec 19, 2008

    What O.S. is this on?

  • Dan rogers
    Dan rogers Dec 26, 2008

    Here is a link that will take you to a site to make a boot disk. Hopefully this will get you to your command prompt. Then format and such as i mentioned before

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Use the windows error recovery disk and reinstall as needed.

Posted on Dec 19, 2008

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  • 86 Answers

Try booting up and tapping F8 until boot option screen comes up.
Select Last Known Good Configuration and hit enter
See what happens

If you need to shut down then press and hold the ON button for a soft shutdown instead of pulling the plug

Posted on Dec 19, 2008

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1 Answer

System freeze


I would try booting to safe mode then do a system restore

Jan 12, 2014 | RaidMax Sagitta

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Factory settings sony vgn-n31z/w


Click the "Start" icon in the lower-left corner of the screen and click "All Programs." Click "VAIO Care" then click "VAIO Care" again. The VAIO Care program will open.


Click "Recovery & restore" on the left side of the VAIO Care window, then click "Recovery." Click "Recovery Computer" on the right side of the program window.



Click "Yes" to verify that you are aware the computer will be recovered to its original factory settings and that all of your personal files and programs will be erased.


The computer will restart and the recovery process will begin.

When the process is finished, the computer will restart again and boot up to the Windows 7 setup screen.


Recover Using Recovery Partition


Turn on or restart your Sony Vaio computer.


Press the "F10" key repeatedly when the Vaio logo appears on the screen during the boot process to be redirected to the Boot Options menu on your machine.


If the Boot Options menu does not appear by the time the Windows logo appears on your screen, let the computer finish booting up, then restart the computer and try again.


Highlight "VAIO Recovery Environment" in your Boot Options menu and press "Enter."


The VAIO Care program will appear on your screen.


Follow steps 2 and 3 in Section 1 to recover your Sony Vaio computer with Windows 7 to its original factory settings.


Recovery Using Recovery Discs


Insert the first recovery disc in your optical drive and restart your Sony Vaio computer.

The total number of recovery discs varies based on your Sony Vaio computer.


The Boot Options menu will appear on your screen. Highlight "Start Sony VAIO Care Rescue" using the arrow keys on the keyboard and press "Enter." The "VAIO Care Rescue" program will appear on the screen.


Click "Tools," then click "Start advanced recovery wizard." In the "Do you need to rescue your data?" window, click "Skip rescue."
Click "Factory condition," then click "Next." Click "Yes, I'm sure" when asked if you want to proceed with the recovery knowing that all of your personal files and programs will be erased. Click "Start Recovery." Remove and insert the recovery discs as prompted by the computer.

Remove the final recovery disc and click "Restart" when a message appears on the screen informing you that the recovery is complete.


The computer will boot up to the Windows 7 setup screen where you can begin personalizing your operating system

or


Sony Vaio usually installs their system files right on the computer.

If you click on "Start" then "Vaio Central" a window should open up.

Click on the "Support" tab, then "Recovery".




hope this helps

Oct 03, 2012 | Sony Vaio VGN-N31Z/W

1 Answer

Reset to factory without disk


which operating system ?


Click the "Start" icon in the lower-left corner of the screen and click "All Programs." Click "VAIO Care" then click "VAIO Care" again. The VAIO Care program will open.


Click "Recovery & restore" on the left side of the VAIO Care window, then click "Recovery." Click "Recovery Computer" on the right side of the program window.



Click "Yes" to verify that you are aware the computer will be recovered to its original factory settings and that all of your personal files and programs will be erased.


The computer will restart and the recovery process will begin.

When the process is finished, the computer will restart again and boot up to the Windows 7 setup screen.


Recover Using Recovery Partition


Turn on or restart your Sony Vaio computer.


Press the "F10" key repeatedly when the Vaio logo appears on the screen during the boot process to be redirected to the Boot Options menu on your machine.


If the Boot Options menu does not appear by the time the Windows logo appears on your screen, let the computer finish booting up, then restart the computer and try again.


Highlight "VAIO Recovery Environment" in your Boot Options menu and press "Enter."


The VAIO Care program will appear on your screen.


Follow steps 2 and 3 in Section 1 to recover your Sony Vaio computer with Windows 7 to its original factory settings.


Recovery Using Recovery Discs


Insert the first recovery disc in your optical drive and restart your Sony Vaio computer.

The total number of recovery discs varies based on your Sony Vaio computer.


The Boot Options menu will appear on your screen. Highlight "Start Sony VAIO Care Rescue" using the arrow keys on the keyboard and press "Enter." The "VAIO Care Rescue" program will appear on the screen.


Click "Tools," then click "Start advanced recovery wizard." In the "Do you need to rescue your data?" window, click "Skip rescue."
Click "Factory condition," then click "Next." Click "Yes, I'm sure" when asked if you want to proceed with the recovery knowing that all of your personal files and programs will be erased. Click "Start Recovery." Remove and insert the recovery discs as prompted by the computer.

Remove the final recovery disc and click "Restart" when a message appears on the screen informing you that the recovery is complete.


The computer will boot up to the Windows 7 setup screen where you can begin personalizing your operating system

hope this helps

Sep 30, 2012 | Sony VAIO VGC-JS210J/B 20.1 in. PC Desktop

1 Answer

I want to recover my sony vaio laptop with windows 7 OS, i want to get it back to original state to delete all personal installed programs. pls help


Click the "Start" icon in the lower-left corner of the screen and click "All Programs." Click "VAIO Care" then click "VAIO Care" again. The VAIO Care program will open.


Click "Recovery & restore" on the left side of the VAIO Care window, then click "Recovery." Click "Recovery Computer" on the right side of the program window.



Click "Yes" to verify that you are aware the computer will be recovered to its original factory settings and that all of your personal files and programs will be erased.


The computer will restart and the recovery process will begin.

When the process is finished, the computer will restart again and boot up to the Windows 7 setup screen.


Recover Using Recovery Partition


Turn on or restart your Sony Vaio computer.


Press the "F10" key repeatedly when the Vaio logo appears on the screen during the boot process to be redirected to the Boot Options menu on your machine.


If the Boot Options menu does not appear by the time the Windows logo appears on your screen, let the computer finish booting up, then restart the computer and try again.


Highlight "VAIO Recovery Environment" in your Boot Options menu and press "Enter."


The VAIO Care program will appear on your screen.


Follow steps 2 and 3 in Section 1 to recover your Sony Vaio computer with Windows 7 to its original factory settings.


Recovery Using Recovery Discs


Insert the first recovery disc in your optical drive and restart your Sony Vaio computer.

The total number of recovery discs varies based on your Sony Vaio computer.


The Boot Options menu will appear on your screen. Highlight "Start Sony VAIO Care Rescue" using the arrow keys on the keyboard and press "Enter." The "VAIO Care Rescue" program will appear on the screen.


Click "Tools," then click "Start advanced recovery wizard." In the "Do you need to rescue your data?" window, click "Skip rescue."
Click "Factory condition," then click "Next." Click "Yes, I'm sure" when asked if you want to proceed with the recovery knowing that all of your personal files and programs will be erased. Click "Start Recovery." Remove and insert the recovery discs as prompted by the computer.

Remove the final recovery disc and click "Restart" when a message appears on the screen informing you that the recovery is complete.


The computer will boot up to the Windows 7 setup screen where you can begin personalizing your operating system


hope this helps

Sep 29, 2012 | Sony Refurbished White 14" Vaio...

1 Answer

I cannot get my computer to boot. It just goes to a black screen after the acer logo and then the Microsoft loading screen comes up and then goes back to the black screen and that's it. I tried system...


This is a hard drive issue, remove hardware and reseat it back into place, sometimes this will work and run fine. But it is more than likely your hard drive will need to be replaced.

Mar 06, 2012 | Acer Computers & Internet

1 Answer

Downloaded windows 7 upgrade which hasd an expansion pack on it - computer booted and was uploading changes when computer froze adn now screenis black with blinking cursor on boot. I tried a boot recovery...


Turn the pc off and turn it back on again. As soon as you turn it on, press the f2, f8 or delete key to get the pc to go into the bios system. Try each key one time and if it does not stop the startup and open the bios system, turn the pc off and restart it again and try the next one. If you can get the pc to go into the bios system, you can retstore the pc back to the last known good configuration. Then save to CMOS and exit. Then restart the pc again and it should start normally. You can also buy a windows 7 disk and put it in the drive and restart the pc to get it to boot from the disk and restore it by reinstalling the operating system.

Sep 22, 2011 | E-Machines eMachines Desktop PC

1 Answer

Lenovo Y410, It does not boot. Throws error: There was problem in staring windows due to some error. How do I get to start windows in safe mode?


Welcome to FixYa

It seems that you are having problems booting to windows. There are a number of steps you can try to fix this issue.

1. boot to safe mode. Start tapping F8 right after the computer turns on. This would cause the system to boot to windows advanced boot menu. Once you see the advanced boot menu then just choose safe mode. If you managed to boot to safe mode then you can perform system restore from here. To run system restore just click on start, all programs, system tools, then click on system restore, once system restore has been launced choose a date when the computer was working fine

2. You can also try to boot to windows recovery environment. to do this keep tapping F8 right after the computer turns on. choose the option "repair my computer". The system would now boot to windows recovery environment. From here you can run startup repair and system restore

3. If none of the above steps work then you can use the One Key Recovery feature of a lenovo Y410. Please note that this would reset your computer to its factory image so this would cause you to LOSE DATA on the system. Before you use this feature make sure that you have a back up of all of you data. Note that the computer must be turned off. Press the NOVO button on the computer. refer to the image for its location on your computer




malups_3.jpg
Pressing this button while the computer is off would launch the one key recovery of lenovo. From here you can restore the system to its factory condition.


Hope this helps

May 22, 2011 | Computers & Internet

2 Answers

My laptop says windows error recovery


The Windows Error Recovery message can appear for several reasons- an improper shutdown, new software, new hardware, etc. Since trying both options that you are given doesn't work, you need to troubleshoot the Windows startup error. If you have recently added new hardware, disconnecting or removing it could solve the problem for you as it might be creating some type of incompatibility.

Troubleshooting Windows Error Recovery: Last Known Good Configuration

You can attempt to boot up in Safe Mode and select Last Known Good Configuration and see if that works to resolve the Windows startup error. Turn the computer on and immediately begin to press the "F8″ key. If this does not work, you might need to press the "F2," "F10," or "F12″ key. Once you see the prompt screen, select "Last Known Good Configuration."

Troubleshooting Windows Error Recovery: Booting up from the Installation Disk

If that did not work, try booting up the laptop using the Windows installation disk - provided you still have it. If so, follow these steps:

1)   Turn the power button to your laptop on.

2)   Immediately insert the Windows installation disk that belongs to the laptop.

3)   When you see the option for "Check System," press the "ESC" key. Next, press the "F1″ key. Your laptop should now boot up.

4)   You can now use the "System Restore" feature to allow your laptop to return to a previous setting when it was functioning properly. This might mean selecting "R" for recovery.

Mar 11, 2011 | Acer Cell Phones

1 Answer

I have a dell 1525 inspiron when i turn it on it says windows error recovery when i try to start the computer it goes to windows boot manager it says insert your windows installation disc and restart your...


For that First when you power up the computer press F1 or F2 or "del" key to enter in bios .
Then go to boot option and set first boot device as your cd or dvd rom then save settings and exit.
Then it boot with your recovery disk.
Then follow the procedure and enter in recovery console mode.
Then type in prompt "chkdsk /r"
then press "y
then it fix error on harddisk.
Then check if still same error then again boot with disk then repair your windows .
Let me know if you need more assistance.
Thanks.

Oct 10, 2009 | Dell Inspiron 1525 Notebook

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