We have the 11020092991, same washer. Ours has had all kinds of problems. We kept renewing our extended warranty and finally in August 2007, Sears concurred and called it a lemon and gave us credit for a new washer.
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I'm not sure if you've solved this already but our Kenmore Elite washer had a similar problem that got worse. It ended up being the whole touch panel had to be replaced. I was able to diagnose and replaced it myself with help from the Tech sheet that is underneath the touch panel. Our Kenmore Elite dryer also had to have this paenl replaced several years ago when it was fairly new. Hope this helps.
1 Beep/E10--Error: Water doesn't enter Cause: Water supply problem, Check kinks and faucets 1 Beep/E10--Error: Water leaks Cause: Water connections loose,household drain clog,oversudsing. Correct problems. 1 Beep/E10--Error: Dispenser drawer is open Cause: Washer will not operate if drawer is open. 2 Beeps/E20--Error: Water dosen't drain. Cause: Drain is kinked or household clog. Correct. 3 Beeps/E30--Error: Drum overfilled. Cause: Inlet valve,pressure switch or control board failure.Select drain/spin to remove water. Restart. 4 Beeps/E40--Error: Door is open. Cause: Washer will not operate if door is open. Close door. 5 Beeps/E50--Error: Motor is overheated. Cause: Wait 30 minutes to cool down. Restart. 7 Beeps/E70--Error: Cold water doesn't enter. Cause: Hoses crossed,faucet problem. 15 Beeps/EF0--Error: Oversudsing. Cause: Too much detergent,or improper detergent for machine. 15 Beeps/EF0--Error: Hot water doesn't enter. Cause: Hoses crossed,faucet problem.
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I had a very similar problem with my Oasis He Washer 110.27087603. The machine was randomly cycling through different water temperature indication lights. It would repeatedly beep and not allow a wash cycle to complete. Fixya.com alerted me to the "upgrade" to the electronic control W10112112 to W10189966. My machine was scheduled service and a Sears tech replaced that board. My problem with random cycling continued and the tech stated the touch panel electronics; part # 8564392 would fix the problem. He said one of the microswitches on the panel was probably stuck and not allowing the machine to enter a wash cycle. I found the 8564392 panel at http://www.prosupplyco.com/search.aspx?find=8564392 for a very reasonable price. Realize that Whirlpool parts are Whirlpool parts and Sears doesn't hold the only key to them.
pick any button but power or pause (spin works ok) pres and hold 3 sec release 3 sec hold 3 sec release 3 sec hold 3 sec this will put intio diagnostics usually if a fault code is stored this will show first press same button to step through post fault code if any asap and will try to help may to try several times to get into diagnostics