Question about Whirlpool 25.6 cu. ft. Side-by-Side Refrigerator with In-Door-Ice Dispensing System

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My new Whirlpool Refrigerator the water and ice still stink

My fridge is about 2 months old and the water and ice still stink and taste bad.

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  • Anonymous Dec 20, 2008

    same problem, slow water from dispenser

  • Anonymous Jan 19, 2009

    I have the same problem Change water filter 4 times, replace the water holden tank . My frig is 4 years old. G E.



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Change the supply line to the plastic tube line or copper. Do not use a braided plastic or metal braided line these will make the water taste bad. Changed mine to the plastic line and cured mine, no filters needed.

Posted on Oct 30, 2010

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SOURCE: My new Whirlpool Refrigerator the water and ice still stink

We have the same problem. Started 2 weeks after purchase. (6 months ago). Tech. replaced fliter, worked for another 2 weeks, then water & ice awful again. Tried to live w/ it - ordered another filter a week ago. Replaced & within 24 hrs. problem was back. Called Whirlpool. Said tech who came to my househad written in his report that tap water & fridge water tasted the same. A lie - he agreed w/ me that the water from fridge was bad, & replaced filter which had a musty odor. Whirlpool basically called me a liar but agreed to send another tech to check it out. I will never buy another Whirlpool product & plan to tak this problem as far as I need to in order to get satisfaction. This is ridiculous!

Posted on Dec 07, 2010

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1 Answer

How do I clean my ice maker?


Curious, does your refrigerator have a water dispenser? How does water taste from it? Your ref. has one water supply for both ice and water. Changing filter was a good start but if it's been over a month, there's something else going on. I would look and see behind your ref. and look at the water line. I've run across a bad plastic tube that causes a bad taste. If you have a plastic one, change it out with a new one. Also, ice absorbs food odors from both the freezer section and refrigerator sections, so check your fridge for bad food. Bell green peppers are the worst, they'll leave a metallic taste. Good luck!

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If It were me I would change the filter in the fridge, that always worked on mine.

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Hi,

Most "new" fridges with water dispensers and ice instruct the consumer in there manuals to "bleed" the reservoir by running a couple of large pictures of water thru it. I usually recommend dumping the first few harvest's of ice as well (I believe this is also mentioned in most manuals too). once that is done the water should be fine as any contaminants in the system/reservoir should be gone. you may try changing the filter after this, but it shouldn't be necessary. most ice makers do not have there supply water travel thru the water dispenser reservoir however. the water filling the ice tray should have no baring on the water you dispense into a glass to consume.

hope that helps.

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Put a in-line water filter on the water line if you want. The taste is from the food and items you have in the refrigerator. Clean it out and keep your items in proper storage. Ice collects the smells in the line and the fridge. Change your ice that is sitting in the bin, wask out the bin with water and baking soda. Hope this helps.

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Sometimes filters have issues like this even being new , it is located at the bottom kickplate [round] , pick up a new filter -part number 4396841 - install the filter , dump remaining ice in bin out , purge the water through the new filter through water in door for a few minutes and you should be good.
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That is your problem.
The plastic supply lines over time deteriorate and wind up causing the water to smell.
Replace the plastic line with a stainless steel ice maker water supply line available at any home improvement center. They are 1/4 inch inside diameter lines and fittings.
They come in 5/10 and 20 foot lenghts.
After you do this run about 2 gallons of water through the water in the door dispenser. Discard the first 3 drops of ice from the ice maker.
Your ice quality will improve.

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My new Whirlpool Refrigerator the water and ice still stink


We have the same problem. Started 2 weeks after purchase. (6 months ago). Tech. replaced fliter, worked for another 2 weeks, then water & ice awful again. Tried to live w/ it - ordered another filter a week ago. Replaced & within 24 hrs. problem was back. Called Whirlpool. Said tech who came to my househad written in his report that tap water & fridge water tasted the same. A lie - he agreed w/ me that the water from fridge was bad, & replaced filter which had a musty odor. Whirlpool basically called me a liar but agreed to send another tech to check it out. I will never buy another Whirlpool product & plan to tak this problem as far as I need to in order to get satisfaction. This is ridiculous!

Dec 19, 2008 | Whirlpool Refrigerators

1 Answer

Bad water & ice cube taste


Hello redwood City
Welcome

You said,
Your Kitchenaid Superba KSRG25FKBL15 has bad tasting water and ice cubes. You replaced the copper tubing which delivers the water to the fridge and that didn't help. You replaced the copper tubing again with plastic tubing...no better. Any suggestions? Your tap water doesn't taste this bad.You bought a Kenmore french door fridge with water dispenser in the door in July 2008. The fridge has a filter. A few weeks after the fridge came the water and ice started tasting really bad, unlike any bad water taste I have ever tasted. And your tap water is fine. The bad taste appears to be random. Sometimes you get a cup full of nasty water and sometimes it tastes fine.

First you must know you have a 1 year warranty and can have them come out to fix anything, no charge.If it persists. You will have to get tough and you , MUST INSIST THEY REPLACE YOUR FRIDGE


When installing the water line these were a part of the directions!
Did you do this before connecting the water line to your fridge?
"Place the free end of the tubing in a container or sink, and
turn ON the main water supply. Flush the tubing until water is
clear. Turn OFF the shutoff valve on the water pipe. Coil the
copper tubing."



Whirlpool remedy
Off-taste, odor or gray color in the ice
1.Are the plumbing connections new, causing discolored or
off-flavored ice? Discard the first few batches of ice.
2.Have the ice cubes been stored too long? Throw old ice
away and make a new supply.
3.Does the freezer and ice storage bin need to be cleaned?
See “Cleaning” or “Ice Maker and Storage Bin.”
4.Has food in the freezer or refrigerator been wrapped
properly? Use airtight, moisture-proof packaging to help
prevent odor transfer to stored food.
5.Does the water contain minerals (such as sulfur)? A filter
may need to be installed to remove the minerals.
6. Is there a water filter installed on the refrigerator? Gray or
dark discoloration in ice indicates that the water filtration
system needs additional flushing. Run additional water
through the water dispenser to flush the water filtration
system more thoroughly (at least 2 to 3 gal. [8 to 12 L] or 6 to
7 minutes initially). Discard discolored ice.

Let me know what works,
Thank You ,
HUUUM!!

Please remember to leave a rating.





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1 Answer

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the feed line of the water source is bad replace it you will also need to clean the ice makers insides to remove the rest of the contamination
and 2 more suggestions:1) change the filter - older refers have the filter in the water line serving the ice maker - newer refers have the water filter in the refer (it looks much like an auto oil filter); 2) do not store ice for extended periods when ice use is not high e.g. during cooler months. Unless you use a full basket of ice over say a few weeks you should dump all and start over periodically.
thanks.

Sep 16, 2008 | Refrigerators

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