Question about Panasonic KX-FHD331 Plain Paper Thermal transfer Fax

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Hook-up I have a kx-fdh331 Panasonic fax that I finally got out of the box. I have phone service thru my cable service. The instructions on set-up are confusing and I'am not getting of the test faxes on the set-ups I've tried. Thanks, Dave

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  • Anonymous Jan 09, 2009

    I have a panasonic KX-FHD331 fax machine I moved and lost all the set up papers. To complicate matters I want to connect it to my computer through comcast. need help

  • mmarkou2002 Jan 09, 2009

    I have a panasonic KX-FHD331 fax machine I moved and lost all the set up papers. To complicate matters I want to connect it to my computer through comcast. need help. Need set up diagrams.

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Cable telephone lines are DIGITAL, fax machines are ANALOG devices. It will not work reliably on the ComCast line.

Posted on Dec 24, 2008

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Hi Kenneth, honestly I know nothing about faxes, I checked Panasonic site and that error means the unit is not heating up properly, they suggest to check the power cable. You can connect and check the site: shop.panasonic.com/support, select: get support, enter model #, then enter your inquiry, or click: operating manual (or instructions). hope this will help.

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First of you will have to purcahse a Panasonic Drum Unit for you fax.

Inside the drum unit yu will have detailed instructions, you will open up the fax in the front take aout the old and install the new.
Here is a link to a helpful guild
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I would double check your phone cord. There is usually 2 jacks in the back of the fax machine. 1 is for Line, and 1 is for phone.
Your phone cord should be hooked up in the LINE jack that goes to the wall.
I would also double check your phone cord on another phone to make sure the cord is good.
If you look at the clear connector that you plug into your wall and fax machine, does it have 4 copper/gold color wires contacts imbedded in the clear plastic connector?

Another thing to try, if you fax machine has a Line and a Phone connector, try plugging in a phone in the PHONE connector. Then hook up another phone cord going from the LINE to the WALL jack.
If you get a dial tone on your Phone, then you know you have it connected correctly. If no dial tone, then I would go back to the phone cord.
check those things and get back to me and I will see if I can help you with more suggestions.
Good luck.
Mac =)

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