How long have you had your trimmers? This unit comes with a one year limited warranty. If the unit is still under warranty please send to the Andis Co with a copy of the receipt and we will gladly repair the unit for you at no charge. If the unit is no longer under warranty there will be a small fee. Please be sure to include your name address and a short note stating the problem inside the box. We always suggest sending the unit either Fedex Ground or UPS so that there is a way to track the package should it become lost. If you have any further questions please call the Andis customer service line at 1-800-558-9441.
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oil your blade after each use. on the side there is a blade adjustment setting. after you oil the blade turn your clipper on, turn the set screw out a few turns till the blade is free. Then turn back in till it makes a loud clacking noise. Then u will back out the set screw till the baldes stop clacking and keep oiled well.
check the electrical cord at the clipper connection by bending the electrical cord at clipper end with the clipper on if the clipper stops the electrical cord is broken in side.if this will dose not locate the problem, the next possible problem will be the coil inside the clipper the coil has a broken field winding wire. Have a Wahl clipper repair shop repair the problem.
How old is your clipper, Oster clippers need to be adjusted for more power and speed, also what clipper blade are you using to cut the horse hair and how long is the horse hair, Also the blade may not be sharp, some new blade are sharp maybe defective.
1 or 2 basic things happened. 1st there is an armature adjustment on the right hand side when viewing the clipper from the top (it looks like a screw). Place a screw driver in this and turn it counter clockwise, if this screw is up against the stop than you can place a small screwdriver behind it and pop it out (this is actually a cap) now you can access the actual adjuster. back this out about an 1/8 of a turn at a time until the noise stops, turn them side to side to insure that the armature is far enough off of the motor coil. Then replace the cap.
This is from the Oster book: Changing Blades To Remove: IMPORTANT- stop motor; push latch with thumb while lifting blade away from clipper and slide off tongue. To Replace: turn motor on; insert blade on tongue fully and then snap blade into place.
Note: if the hinge is flush against clipper, lift it up with a screwdriver.
From me - Never take your blades apart to clean them. You can slide them one side to the other to get the hair out. (One little hair, can stop them from cutting.) You need to buy a can of clipper blade cool from oster or andis both are good, and it really helps to lubricate the blade and keep them cool while clipping. If you live near a dog groomer, petsmart or something of the like. Ask them to show you how to remove the blade and I know they will be happy to show you. I tried to submit an image from the book, but I don't know if it will get here or not.