Question about HP Officejet 4315v All-In-One InkJet Printer

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I have a hp officejet 4315v all in one.I put in a new cartridge and it will not allign. I also get a message that says " scanner failure...unable to scan,copy or send a fax.I also can not get it to print

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Use must change both cartridges with new ones to allow the printer to align.

It's a real money maker for HP.

Posted on Dec 20, 2008

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Defects to align the cartridges tend to happen when the scanner can not detect the page. Check the scanner and see if it is working properly.

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Hi I have a HP OFFICEJET 4315 ALL IN ONE & I went and changed the blk cart.and I got the message cartridge jam, so I put a new color cart. in and got the same message.It runs like it is trying to do...


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I have an OfficeJet 5780 and I have to do the alignment also. The allignment page it prints should have instructions on it. Just put it in the scanner and press "Enter". It needs to scan it to align the print heads.

This is from the manual on their website:

The HP Officejet prompts you to align cartridges every time you install or
replace a print cartridge. Aligning the cartridges ensures high-quality output.
To align the print cartridges when prompted:
1 Press Enter on the front panel.
An align cartridges (test pattern) page prints.
2 Load the align cartridges page face down in the ADF between the paperwidth
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3 Recycle or discard the page.

Geno

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2 Answers

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hello..

You may be need to buy a new color cart., becuase the allignment page depend on the Yellow color when it become to scan..

or you can pring any allignment page from a friend and put it in the scanner instead that one you printed out....

Hope it's work
Yasser

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