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I am receiving no service

The icon by the service icon looks like the top of a screw. I've reset the phone a few times and nothing's happening. Help!

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  • schmand Dec 19, 2008

    My phone is suddenly not receiving service and there is an icon that looks like a bird's eye view of the top of a screw where the bars should be. And I'm not out of network.

  • schmand Dec 19, 2008

    It is ATT

  • schmand Dec 19, 2008

    I can't call At&T because it's a work phone and I don't have the password to get help. I've tried all the other suggestions.

  • schmand Dec 20, 2008

    Tried the sim card thing with the settings and nothing happened.

  • schmand Dec 20, 2008

    How do I reboot?

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Remove the battery, take out the sim card. Put the sim card back in and replace the battery. if this doesnt do it, go Into your settings menu and make sure it says that "wireless" is turned on...Blackberry does the same thing, you can keep the phone on, with out having the phone part (wireless) on.

Posted on Dec 19, 2008

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HI,

It is possible that the phone actaully has service, it just says it doesn't. Try making a phone call or browsing, it should work.

Let me know the result

Posted on Dec 19, 2008

  • Priya darshan Dec 19, 2008

    Try this too.
    Hold the "Home" key, and go to Wireless Manager, then turn off/on the phone.

    let me know the result


  • Priya darshan Dec 19, 2008

    Try dialing *228 and *22899 let me know if you get any error message,whether the phone is dialing or not.

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Is it a verizon wireless? if it is do this *228 then hit option 2. this will update you to the towers. and that icon is 911 only.

Posted on Dec 19, 2008

  • brian flynn Dec 19, 2008

    did you call up att customer service and ask them?

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It could be due to not getting proper frequency due to antenna problem.may be antenna replacement needed or internal cleaning.

Posted on Dec 19, 2008

  • classyexpert Dec 19, 2008


    just hold the "Home" key, and go to Wireless Manager, then turn off/on the phone, and that usually works




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