Question about SanDisk Sansa e250 MP3 Player

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Hi my name is melissa..Ive had a sansa e250 for a long time now and i never had any problems with it concerning putting songs on it. when i start syncronizing music to the player, it goes to a white screen and then restarts and that make the file not be able to get on the device ive reinstalled windows media player and rhapsody and checked the music files..what should i do?!?

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Long answer, but:
These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.

Reset the Sansa Player first. On most models, restart is done by holding the power button in for 15 seconds or longer. Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/DriverDownload/driverList.asp
If these fail, then:
Try this: disconnect the player from the computer, turn it off, hold in the volume + (REC button for Sansa e200 series) button, and reconnect the player to the computer while holding the volume + (REC button for Sansa e200 series) button in. Keep holding the volume + (REC button for Sansa e200 series) button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version).
You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer.
-Tha Mp3 Doctor

Some problems with mp3 players are hardware-related. The problem with hardware issues is that they cannot generally be fixed. Examples of common hardware issues are screen issues (white lines, green lines, no/bad display), battery/power supply issues, and headphone jack issues. The reason they can’t be fixed is because the manufacturers will not sell you the parts. There are several reasons they do not sell you the parts – 1)it is not cost-effective to do so; 2) they do not want people copying their designs; 3) you can injure yourself trying to fix such parts; 3) you generally have to be an electrician or engineer to be able to fix them; 4)you void your warranty performing such operations. Many, many people ask about fixing cracked screens. There are videos on YouTube that show you how to do so on some players. The problem with replacing a screen is two-fold: 1) the manufacturer does not generally sell you the screen – you would have to buy a broken unit to get a screen; 2) it is not a simple matter in most cases of replacing a screen – the LCD controller in the mp3 player’s circuitry is also usually bad – and few people are capable of fixing a broken circuit. Headphone jack issues generally cannot be performed for the same reasons – it is not a simple matter of replacing a headphone jack (which the manufacturer won’t sell you), since the headphone jack controller on the circuit is usually the source of the problem. Some batteries can be replaced, and other cannot – you user’s manual will tell you if your battery is replaceable or not. For replaceable-battery players, you can buy the battery from the manufacturer. For any who want to ignore my good advice, here is a YouTube link that examines the guts of a Sansa mp3 player: http://www.youtube.com/watch?v=zgz8h8aHUDU.
-Tha Mp3 Doctor

Posted on Dec 30, 2008

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1. Movies and Music should be in MP3 format.
2. Plugin SanDisk to Computer.
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There is another good feature in SanDisk.
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Hi,

From initial appearances, it would seem that you are running out of disk space with your Sansa e250. Should this have happened, there is a strong possibility that the filing system would also have been corrupted. The best would be to reformat and/or perhaps even to re-install the firmware. This is so as to start fresh/anew.

Incidentally, computerrep, anoother resident expert is with Sansa/Sandisk, you may have better luck with his able assistance. In a similar concern, he has posted this solution.

Hope this be of initial help/idea. Pls post back how things turned up or should you need additional information.

Good luck and kind regards.

Thank you for using FixYa.

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