Question about Lexmark X5150 All-In-One InkJet Printer

4 Answers

Lexmark 5150 All in One Printer - Encoder Strip

Ok - does anyone know how to reinsert the Encoder Strip? I was receiving an error message 0502 and it turned our to be the encoder strip. Talked with Lexmark directly, and they told me there is no way to reinsert the encoder strip. Their instruction only included information on Reseating the encoder strip. I really don't want to buy another printer. This printer has approximately 20 hours of use, but is out of warrenty. Any help would be great appreciated

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  • 2 more comments 
  • Teresa Ful Apr 02, 2007

    Thanks for this valuable information. I will try this on Monday.

    I will let you know the outcome.

    Have a great day!

    T

  • Teresa Ful Apr 03, 2007

    No the strip is totally out. I have not had a chance yet to try Solution #2.

  • Anonymous Mar 13, 2014

    encoder strip problem

  • Anonymous Mar 27, 2014

    encoder strip

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I hope this helps. There is usually a spring that holds the encoder strip on either or both ends. The have a hole that the spring is inserted in. The hole brakes and the encoder strip comes off. If you have all the parts including the spring you can modify the encoder strip by cutting a piece of strong tape to fit over where the strip was broken. I use packing tape. Poke a hole in it and reinstall encoder strip. You should also be able to buy a new strip but I am not sure. I also would go to an electronic store and find a tool to help. Buy a spring hook. It is designed to help push on and pull off springs and they only should cost a couple bucks USA. I hope this helps, Bill

Posted on Apr 01, 2007

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Fuer Leute mit dicken Haenden und Wurstfingern!!!
1.Zuerst machen wir alles sauber (ist mehrmals beschrieben)
2.Wen der Encoder strip aus irgendeinem Grund weg ist machen
wir von aussen zwei loecher links und rechts an das
Plastikgehaeuse des Printers gegenueber den Stellungen wo er
einrastet soll. (Das kann man von innen sehen-Draht rechts und Metallhaken links)
3.Wir schieben den Wagen ganz rechts und mit einer hinterbeleuchtung sehen wir vom rechten loch den Schlitz wo der Strip rein muss
4.wir nehmen den strip und schieben ihn (rechts von Draht wo er spaeter einrastet muss) in den Schlitz (wie einen Faden durch einen Nadeloehr)
(F links und D rechts aber das spielt GAR KEINE ROLLE!)
5.Ist der Stip durchgezogen und sein Loch in den Drahthaken
halten wir ihn fest mit ein Stueck klebeband
6.Wir drehen den Printer vor uns und von der linken Seite schieben wir einen ung.20cm Draht mit einem Haken vorrn.Damit "fischen" wir das linke Loch des strips und ziehen so den Strip nach aussen bis er an den linken Metallhaken einrastet.Mit der rechten Hand druecken wir den rechten Drahthaken (nur wenig und vorsichtig) und so koennen wir unsere "Angel" von der linken seite befreien. WIR SIND FERTIG!!!
Printer an die Steckdose ohne patronen und ohne anschluss an das PC und auf Copy druecken so dass das Problen jetzt heisst "fehlende cartidge" siehe user manual seite 64.
Von nun an kann man den Printer in stereo hoeren!!!Lexmark 5150 All in One Printer - Encoder Strip - 58f1e3f.jpg1e164dc.jpg

Posted on Jul 29, 2008

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Encoder Strips Are Impossible To Get, Even Through Lexmark.

Posted on Apr 22, 2008

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Does the emcoder strip need to be seated into anything in the back of the cartridge holders

Posted on Apr 03, 2007

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Related Questions:

1 Answer

Lexmark 5150 has stopped printing. press print and get error code0502 how do I fix the problem


The 0502 error code can be caused by either faulty cartridge or a dislodged encoder strip (transparent strip) in the cartridge area. Refer to this article in the Lexmark website on Error 0502 on the Lexmark X5130/X5150/X5190 Pro LCD Display. This will help you determine and resolve the problem. Thanks.

Feb 16, 2011 | Lexmark X5150 All-In-One InkJet Printer

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My Lexmark X6170 won't print or partially prints e-mail. Also it won't copy in black but will copy in color? When this happens I get the 0502 error message. Any idea as to what is wrong and how to...


The 0502 error code indicates either a faulty cartridge is detected or the encoder strip (transparent strip) is dislodged from its position. Refer to this article in the Lexmark website on Error 0502 on the Lexmark X6150/X6170 Printer LCD Display to determine and resolve the problem. Thanks.

Feb 16, 2011 | Lexmark X6170 All-In-One InkJet Printer

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Printer error 0502


The 0502 error code could be caused by an unseated encoder strip or a faulty cartridge. Please refer to this article Error 0502 on the Lexmark X5130/X5150/X5190 Pro LCD Display for the troubleshooting steps. Let me know if you need further assistance. You can also contact Lexmark technical support for additional assistance. Thanks.

Nov 11, 2010 | Lexmark X5150 All-In-One InkJet Printer

1 Answer

Printer displays hardware error 0502 wont print " HELP "


The 0502 error can have any of four possible causes:
- A faulty black/photo cartridge
- A faulty color photo cartridge
- A dirty encoder strip
- The encoder strip being out of position
.... most of the time, it's the encoder strip that is giving the problem..
goto
http://support.lexmark.com/index?userlocale=EN_US&locale=EN&page=content&segment=SUPPORT&productCode=LEXMARK_X5150&id=HO2707

May 24, 2010 | Lexmark X5150 All-In-One InkJet Printer

1 Answer

What is an error message 502?


The 0502 error can be caused by four different issues:
  • A contaminated encoder strip
  • An unseated encoder strip
  • A faulty black/photo cartridge
  • A faulty color cartridge
If the printer is still under warranty, it is best to replace it, as error 502 is usually recurrent. Otherwise, please follow the link below to the Lexmark website for a detailed troubleshooting guide for error 502:

I hope this helps.

Nov 19, 2009 | Lexmark X6150 All-In-One InkJet Printer

1 Answer

MY Lexmark X5150 All-In-One InkJet Printer displays the message: HARDWARE ERROR 0502


Unfortunately this appears to be a hardware failure and the printer is out of warranty. It is likely that the parts, repair and replacement fees would be more expensive than the actual cost of a new printer at this point.

May 11, 2009 | Lexmark X5150 All-In-One InkJet Printer

1 Answer

Error Code???


The 0502 error can be caused by four different issues:
    1. A contaminated encoder strip
    2. An unseated encoder strip
    3. A faulty black/photo cartridge
    4. A faulty color cartridge
Your best look see at the problem would be www.lexmark.com >technical support> Model name >FAQs

May 04, 2009 | Lexmark X6170 All-In-One InkJet Printer

1 Answer

Hardware error 0502 and error code 50c


The encoder strip is most likely the problem. Unplug the power from the printer. Open the front cover and move the cartridge carrier to the center. You should see a white ribbon cable, a thin plastic strip and a black belt with teeth.

The thin plastic strip is the encoder strip. It rides in a sensor on the back of the cartridge carrier that you will not be able to see. Reach in with the first finger of either hand and carefully strum the strip as if playing a guitar.

The strip will need to be lowered slightly and brought towards you slightly. Please be careful not to break the strip or your printer will not function. Once you believe the strip is set correctly, plug the power back and try printing the self test. If it slams to the left again, the strip is not yet set correctly.

If you cannot repair the strip, please let us know so that we can assist you further.

Please Note: Fixing the encoder strip is a delicate procedure. During the troubleshooting, if the strip breaks, you will not be able to use the printer. Lexmark will replace the printer, only if it is under warranty.

Apr 26, 2009 | Lexmark X5150 All-In-One InkJet Printer

1 Answer

My lexmark x6150 says hardware error 0502


Hardware Error 0502 on LCD Display


Cause
The encoder strip may have gone out of range of the sensor, or it might be dirty.
Resolution
You need to check the encoder strip on the printer. This is a clear strip running the length of the printer, above or behind the cartridge carrier.
Check the encoder strip
    1. Switch off the printer using the power button.
    2. Disconnect the power cable from the back of the printer.
    3. Leave the power cable disconnected for 30 seconds.
    4. Slide the cartridge carrier to the middle of the printer by taking the top part of the belt and moving it gently to the right.
    5. Take out both cartridges.
    6. Place an index finger on the encoder strip on either side of the cartridge carrier.

      pattlnk_1212009_1453-encoderstrip.gif

    7. On the back of the cartridge carrier, there is a small slot that the encoder strip fits into. Slightly push the encoder strip down and then back up to get it into the slot.
    8. Lightly press the strip first to the rear and then forward, if necessary.
    9. Clean the encoder strip with a dry tissue. Also clean the contacts of the printer.


      pattlnk_2212007_1057-contacts%20reduced.jpg
      Click here for an enlarged view. The contacts on the back of the cartridge carrier are the ones you need to clean. IMPORTANT: Use a dry tissue.

    10. Reconnect the power cable and switch the printer on again.
    11. Perform the hardware test, first without the cartridges and then with both cartridges. Click on the applicable article link below.

      How to Perform the Hardware Test on the Lexmark X5150
      How to Perform the Hardware Test on the Lexmark X6150/X6170


    12. Make a standalone copy.
    13. If the copy is satisfactory, repeat the test once to confirm that the error is gone.

Thank you

Nov 26, 2008 | Lexmark X6150 All-In-One InkJet Printer

1 Answer

Cant receive a fax


HI try this its from the lexmark web site



Hardware Error 0502 on LCD Display ID:ENUS16536

Check the encoder strip on the printer. (This is a clear strip running the length of the printer, above or behind the cartridge carrier.) Do the following:
1. Switch off the printer using the power button.
2. Disconnect the power cable from the back of the Lexmark X5100 / X6100 Series.
3. Leave the power cable disconnected for 30 seconds.
4. Slide the cartridge carrier to the middle of the printer by taking the top part of the belt and moving it gently to the right.
5. Take out both cartridges.
6. Place an index finger on the encoder strip on either side of the cartridge carrier.
7. On the back of the cartridge carrier, there is a small slot that the encoder strip fits into. Slightly push the encoder strip down and then back up to get it into the slot.
8. Lightly press the strip first to the rear and then forward, if necessary.
9. Clean the encoder strip with a dry tissue. Also clean the contacts of the printer.
10. Reconnect the power cable and switch the printer on again.
11. Perform the hardware test without cartridges first and then with both cartridges.*
12. Make a standalone copy.
13. If the copy is satisfactory, repeat the test once to confirm that the error is gone.

Nov 21, 2008 | Lexmark X6170 All-In-One InkJet Printer

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