Question about Samsung DLP HL-P5663W 56" TV

6 Answers

Samsung big screen tv has white dots thousands of them

Samsung big screen tv is 2 years old getting white dots all over what can I do?

Posted by on

  • 4 more comments 
  • mike6757 Jan 28, 2009

    i have the same problem. 1/8" small white dots - started out with one and one week later upto 5 dots and growing in numbers about one new white dot per day.

    i have heard that it is the mirrors getting stuck on the DMD Board???

  • Anonymous Feb 08, 2009

    small black and white dots on tv screen samsungs dlp hls4266w

  • robinhawaii Feb 09, 2009












    This is what my Samsung HPR5052x looks like, plus no sound.... please help.  What should I replace?

  • Anonymous Feb 12, 2009

    i have a 42 inch plasma with the same problem

  • dcm8us Feb 17, 2009

    Same thing, white dots, only a handfull but the number is growing each day.

  • gadeamario Feb 21, 2009

    my tv have a thounsand white dot

×

6 Answers

  • Level 1:

    An expert who has achieved level 1.

    Corporal:

    An expert that has over 10 points.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 1 Answer

My Samsung was fixed for "free." Call Samsung service 800 number. When asked why you are calling tell them it is about the white dots problem. The tech said he would help me solve the issue and provide me with repair order from a local Electronics dealer. I was given a work order number by the tech and did receive a call from the local repair organization. My DLP is over 36 months old so I asked if this was a "no charge" fix. He assured me that it is. Low and behold I am 100% satisfied with Samsung and the standing behind the product. The fix is a chip replacement that Samsung is well aware of.

Tom from Syracuse, NY

Posted on Feb 19, 2010

  • 1 more comment 
  • j28j28 Nov 03, 2010

    i have the exact problem as you. just spoke to samsung 800# and was told i was responsible for charges. any advice?

  • Don G Dec 27, 2012

    I have the same problem with my Samsung 67-inch DLP TV. Samsung Cusotmer Service Manager said that the TV model is not experiencing high breakdown so they will not cover the repair cost. It will cost me between $300 to $400 to replace a stupid defective chip. Whar a lousy excuse and poor customer service.

  • Beatriz May 19, 2013

    Wow Don I it sounds alot like what they told me, I was told the same thing about the model I have. The rep told me it wasnt on their list of free repair so I have to pay out of pocket to get it fixed. That happened in Aug last year.

×

  • Level 1:

    An expert who has achieved level 1.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 1 Answer

I have a 50 in. dlp and i started to get white dots.I called samsung and they said they were aware of the problem and would take care of it. 5 days later a tec. showed up and replaced the bad chip no cost to me.so just call samsung.

Posted on Mar 19, 2010

  • Level 1:

    An expert who has achieved level 1.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 1 Answer

Thanks to Butch351. I first called Bestbuy and they wanted $149 just to come and check the problem. Instead I follwed Butch351 advise and called Samsung directly. The said that they will send someone to repair it for FREE even that my TV is 2 yrs.old.

Posted on Apr 21, 2010

  • Level 1:

    An expert who has achieved level 1.

    Mayor:

    An expert whose answer got voted for 2 times.

    Problem Solver:

    An expert who has answered 5 questions.

  • Contributor
  • 6 Answers

Hi there lets see.

i will be better for me if you post a picture of your TV problem so i can see better and diagnostic i can't say for sure its the DMD. white spots usually are. Maybe its just the chip,

try this link below they talk about this problem and they have pictures probably you can see similar problem like your TV and fix it..

http://www.fixyourdlp.com/forum/viewtopic.php?f=10&t=983&hilit=white+spots

Posted on Feb 19, 2010

  • Level 1:

    An expert who has achieved level 1.

    Corporal:

    An expert that has over 10 points.

    Mayor:

    An expert whose answer got voted for 2 times.

    Problem Solver:

    An expert who has answered 5 questions.

  • Contributor
  • 7 Answers

These white dots are a very conmenissue when the DMD board is starting to go bad (the integrated DMV chip). The DMDcontrols the color wheel and the light engine; it’s in charge of manipulatingthe light engine so it can project a picture on the screen. A test you can try:bring up the TV menu. If the white dots appear in the menu, then that willincrease the probability of a malfunctioning DMD, if not then the digital videoboard will raise suspicion. Now if you decide to buy a new DMD you’ll have tosearch by part number, NOT by model number, the main reason is that two TVs withthe same model number me have none compatible components because they are differentgeneration when they where assembled.
Also if by any chance you can’tfind the DMD sold separately, your next option is to buy the entire lightengine that includes the DMD, and obviously that’s going to be more expensive. Ifyour trying to save lots of money and you really know what your buying try eBay,you can get a really good deal, how ever if you are not familiar with TV parts,and don’t want to take a chance buying something that might not work, tryonline stores that specialize in TV parts (my personal recommendation: Discount-Merchant.com ).

Posted on Mar 09, 2010

  • Chris B Apr 25, 2012

    are these things easy to install ?

×

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • Samsung Master
  • 5,138 Answers

Replace Light Engine.

Posted on Dec 21, 2008

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

2 Answers

My SAMSUNG DLP HLT5675SX TV seems to develop little black spots all over the screen and after a while these black spots become bright white spots. In fact if a non-used Input is selected and the screen is...


It is the chip that controls the millions of mirrors inside the tv. If they are black, they are stuck closed. If they are white, they are stuck open. I JUST had the same the same thing happen with mine. I bought it 3yr and 2 months ago and I had an extended warranty on it for 3 years. Well, needless to say, it was out of warranty and I was pissed. The store I bought it from suggested I call Samsung. Which, I did. They asked for the model number and told me that my model (hlt5675sx) was one of the ones that is covered becasue they had a problem with the chip. Within 2 weeks, my tv was fixed by a repairman who came to my house. It works perfectly, now and it didn't cost me a penny. Good luck.

Jan 11, 2011 | Samsung DLP HL-P5663W 56" TV

1 Answer

I have a Samsung model HLS6186WX and I have white dots all over the screen. I looked into the side panel and I can see the dots under the lens on the lamp. Is there any way to fix this?


The DMD chip has failed and must be replaced. Samsung is covering the cost of this repair under a special warranty, just call 1-800-samsung and they will set you up for service.

May 20, 2010 | Samsung DLP HL-P5663W 56" TV

1 Answer

Hundreds of white dots on screen of 50 in dlp samsung flat screen tv.


It was just announced yesterday, Jan. 8th that Samsung will be offering a fix for this particular problem.

Jan 09, 2010 | Samsung DLP HL-P5663W 56" TV

3 Answers

I have a samsung HLS4266WX/XAA about 3 years old with white dots.


This is a known issue with Samsung DLP sets. Here's a link to the solution:

http://forums.cnet.com/5208-13973_102-0.html?messageID=3162774&tag=emfrnd#3162774

Jan 01, 2010 | Samsung DLP HL-P5663W 56" TV

4 Answers

Dlp samsung tv 50" has about 50 small white dots spread out on top half of screen number of dots has been increasing


This is a known defect that Samsung should correct at no cost to you whether or not your TV is under warranty. Contact Samsung at their 800-Samsung and tell them you have the 'white dot' problem - advise them that there is an alert on this issue. My TV is over 3 years old and they are taking care of it; just waiting for the part at the moment.

Nov 20, 2009 | Samsung DLP HL-P5663W 56" TV

1 Answer

Have little white dot's on screen will changing


Highly unlikely the bulb could be at fault; it sounds a lot like a defective DLP chip. If you are not aware of how this device functions, it is an array of physical mirrors which can fail individually and cause the effect you are having. The bulb failing would cause a loss of the entire screen, not just a few points.

Jul 05, 2009 | Samsung DLP HL-P5663W 56" TV

2 Answers

White spots on screen of my Samsung DLP TV


What causes the DMD board to go out?
No Picture, but have sound
Had a new lamp put in this morning
TV now has 2 white spots

TV - bought in 2003 for $3600.00 and only used 5 months of the year

Jan 21, 2009 | Samsung DLP HL-P5663W 56" TV

1 Answer

White dots on screen


your dmd chip is defect this a good job you must tack emgine apart calculate atleast 200 dollars

Dec 06, 2008 | Samsung DLP HL-P5663W 56" TV

Not finding what you are looking for?
Samsung DLP HL-P5663W 56" TV Logo

12,056 people viewed this question

Ask a Question

Usually answered in minutes!

Top Samsung Standard (CRT) Televisions Experts

The Knight
The Knight

Level 3 Expert

68301 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17129 Answers

Jaime Hernandez

Level 3 Expert

2267 Answers

Are you a Samsung Standard (CRT) Television Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...