I HAVE CLEANED THE UNIT FROM TOP TO BOOTOM. i TALKED TO CUSTOMER SERVICE AND FOLLOWED THEIR DIRECTIONS. i STILL CAN NOT GET THE UNIT TO DISPENSE ANY WATER OR CLEANING FLUID. EVERYTHING THAT THE CUSTOMER SERVICE REP. TOLD ME TO DO WAS IN WORKING ORDER. i WOULD APPRECIATE YOUR IMPUT AS I DO NOT WANT TO DRIVE 3 HOURS TO THE REPAIR SERVICE. THANK YOU IN ADVANCE FOR YOUR REPLY.
The most common issue with the pro-heat not spraying is the heater being block up the link below is a video how to clean the unit.
http://www.youtube.com/watch?v=xNCEFwZzD1A&feature=related
SOURCE: No dispensing of water from container.
Check the bottom of the tank, there should be a gasket on the valve at the bottom of the tank. Must be on the tank and not sitting in the hole. Make sure the tank is sitting firmly and not off set even a little. Loosen the cap for the flow indictor while running, then tight when fluid starts leaking out, stop when the spinner starts spinning. Other then that you may have a clogged line somewhere.
SOURCE: not dispensing water and no suction
I'm assuming the belts are OK.... Your heater is clogged. Unplug the machine and let it sit for 30 minutes. Take the handle apart, there will be a 4 inch by 8 inch metal box inside. This is the heater. Remember I said to let the machine sit for 30 minutes? If you didn't, the heater may be EXTREMELY hot!! Disconnect the two hoses going into it, and clean the metal pieces out (that the hoses connected to) with a needle or very small drill bit. You may want to remove the 6 or 8 screws holeding the heater together and remove the cover to clean it out. Reassemble and fill both tanks with VERY hot water ONLY and run the machine to rinse the entire system.
To prevent future reoccurences... use only Bissell extraction shampoos. Never put anything in the detergent tank except shampoo. (And only water in the water tank) Mixing chemicals with anything else turns the water/detergent mix to sludge. Also, when finished shampooing, put ONLY water in both tanks, and run the machine until one of the tanks run out of solution. Doing this rinses the hose lines out and prevents hardening of the solution in the heater ports.
I've fixed these machine for years. No dispensing is almost always the heater clogged.
SOURCE: Cleaning Solution is not Dispensing
Hi,
Here is a tip that will give you all the information you need to fix your BissellProheat Vacuum Problem.
Bissell Proheat Upright Wet/Dry Vacuum Problems
heatman101
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SOURCE: Followed directions on filling water and solution
The tubing is clogged, you need to take the tubing off and clean it out or some how force some hot water thru the tubing and clean it out. this happens when you don't run clean water thru thesystem after using the cleaning solution. The solution dries and hardens in the tube.
here is some other tips that should help you get it back up and running
http://ec1.images-amazon.com/media/i3d/01/A/man-migrate/MANUAL000001755.pdf
Let me know if this is what you need or if you need more assistance
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