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Kitchen Faucet 6310 020 White - HOT WATER SIDE NOT WORKING

HOT WATER Suddenly stopped working, cold water side works fine. Checked all water lines/connections, no problem.

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  • siokosacupsy Dec 20, 2008

    No, has not been working for at least 8 mos.

    No, not to my knowledge. I live on top floor of a condo and checked with neighbor below who has not had a problem.

  • linduschka Dec 26, 2008

    I have the same problem, very low hot water pressure for about 4 months. Not sure its the hot water heater as the bathroom and laundry are fine?

  • REVRICAN Dec 31, 2008


  • auntsal Jan 01, 2009

    This is so ironic! We had the same problem occur on Dec. 31, 2008. I was using the water during a party and suddenly I was unable to get water from the hot side, while the middle and cold positions still worked. Hot water worked in all other applicances. My husband is taking the faucte apart as I write.

  • Irene Taylor Jan 02, 2009

    WOW, crasy, same problem here too! Only difference my faucet is bone color. Started out of the blue yesterday Jan. 1st! No hot water coming out!

  • Anonymous Jan 05, 2009

    There is no pressure and tried to open the handle.  There is no screw inside the button and cannot  open the handle

  • thetaylor7 Jan 17, 2009

    I have the same problem and am looking for a solution. Has anyone gotten their to work?

  • tescooby Jan 17, 2009

    I have no hot water at all. I took apart the faucet and slowly turned on the water and nothing comes out of the hot side at all

  • Danny Clark
    Danny Clark May 11, 2010

    Did you recently have the water heater replaced or serviced?

    Has the water been turned off to the home recently?



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The faucet cartridge is more then likely blocked and the faucet will have to be disassembled in order to unblock it.
While it is disassembled you should slowly turn on the water lines to make sure the water ways in the faucet are clear. And thoroughly check the cartridge for damage. Replace if necessary.
Replacement Cartridges can be purchased at most plumbing supply houses or Big Box Stores such as Lowes or the like.

Posted on Dec 27, 2008


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Disassemble the hot water valve. Look for calcium or any other materials, and clean. If you see white plastic particles, then it's probably from your water heater down tube

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We have a problem with the cold water flow as it just trickle out. The hot water flow is fine. We have the Combi Faucet 6310 series

I would check take apart the cold flex connector and check the flow when running water into a bucket, if it is wimpy then there is a blockage in the angle stop or the flex connector. If it is good you will need to take the cartridge out, check for signs of debris and possibly replace it

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I have very little water press on the hot water side

Dis-assemble the faucet to get to the valve. The handle comes off and you access the valve from the top, usually by removing a screw on ring.

You will robably find contamination in the hot side of the valve.

You can find instructions on the Moen website.

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My Moen kitchen faucet stopped working suddenly in that only a thin stream of water would flow at most when I turned on the hot water handle or the cold water handle to the maximum positions. I replaced...

wow... I wish you hadn't gone thru the expense of replacing the faucet... it's perfectly good... your problem was the aerator, it unscrews at the tip of the water spout and had collected too much sediment which eventually blocked water flow. Often happens quickly after your water is shut off at the main valve. Aerators cost about 50 cents...

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Installed new faucet worked then all water stopped

If it has a side spray the diverter might be stuck. try flicking the spray handle on and off.

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Hot water stopped working Cold is OK

may be the new facuet see if the hose is clogged detach it from the sink turn on the water and see if it comes out into a bucket if it does than its your new facuet

May 12, 2009 | Plumbing

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The hot water stops coming out of faucet

if this is the faucet in picture, turn off water, pull out cartridge and inspect for any debris in cartridge or valve body, if not, turn on hot water to see if water is getting through valve body. May have kinked line or debris from or in angle stop line.

Apr 12, 2009 | American Standard Kitchen Faucet 6310 020...

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Kitchen Faucet 6310 020 White - NO HOT WATER...just stopped working one day, only cold works. Checked all water line connections and everything is in order.

Call or e-mail American Standard. Your faucet has a lifetime warranty. Tell them you need a new cartridge for your kitchen faucet.

Please rate this response and good luck, Phil

Dec 19, 2008 | Plumbing

2 Answers

Low pressure and flow on hot water side of single handle faucet

It could be one of two problems, one simple, one serious.
  • Easy fix
  1. Turn off hot water angle stop under sink to faucet.
  2. Remove supply line from hot angle stop.
  3. Place end of supply line in a small bucket to catch some water.
  4. Turn on cold water for a couple of seconds and backflush debris from faucet.
  5. Reconnect supply line.
  6. Turn on angle stop and test
  • Complex fix
If you have steel pipes you may be experiencing reduced flow due to corrosion in your pipes. Reduced hot water pressure in the kitchen faucet is usually the first sign since this is the faucet that is most used in the home.

Repiping is a job for a professional. Another symptom you may need a repipe is orange colored or rusty water.

Nov 14, 2008 | Delta Faucet Plumbing

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