It doesn't always happen, but is becomming more consistent. When I turn on my tv, it knocks everyone in the house off their computers. There seems to be either interference or a faulty modem or something b/c the "Active" light on the Speedstream 5100 modem goes out. The modem is connected to a wireless router (about 3 feet in distance from the modem).
The TV is connected to a satelite receiver which has an ethernet line hardwired to the router. The receiver also has a phone line with connected to it as well. Both ends of the phone line (into the wall jack and the receiver jack) has a dsl filter.
Possible issues in my mind are:
faulty modem (it's 6 years old or so)
interference with phone line
interference with ethernet line
bad fung shway (just kiddin')
If there is a filter on BOTH ends of the phone line that is the problem. There should only be one plugged into the wall. Take the phone line and plug it into the phone side of the filter. The end that plugs into your receiver should never have a filter on it. Also I've never heard of a receiver needing to be connected to a phone line AND a router. You usually only need one or the other but not both.
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There's a lot of possiblities here.If you have a DSL/dialtone lineshare,listen for noise on the line(humming,crackling static,dropped calls).If you have a dry loop(DSL only),connect a phone in place of the modem and see if it has an "intercept" message(like "you have tried to call a number out of your service area" or something like that).If it does,you can use a phone to check the line when the DSL drops(don'touforget to put an inline filter on it).If the DSL light doesn't go out when the Internet light does,it is NOT a problem with the physical line.This would be an issue with the modem or the equipment at the serving end.( I am a DSL tech,and spend lots of wasted time diagnosing and trying to fix problems that are beyond my reach(central office server issue) or that I didn't need a dispatch for(it is cheaper to send a new modem than to send a tech).
Good day. For your problem as suggest for you to contact at&t and ask for a modem replacement. It should not take an hour for your dsl light to turn solid green. A red light also indicates a problem on the modem itself. Better to get it now than to lose your connection permanently in the future. Hope this information help you a lot. Have a great day to you.
If the light turns red then it says, there is a lot of noise on your telephone (dsl) line.. If there is a lot of noise, then the dsl will lose the connection and it will try to establish a connection again...
at this point you will lose your internet connectivity...
So i advice you to contact your ISP and ask them to change the telephone line from the junction box... or ask them to check the amount of Noise in your DSL line...
Signal to Noise ratio (SNR) value on your DSL modem should be more than 40db for greater connectivity... If it goes below 30db, you will face frequent disconnection and very slow internet...
When the DSL light turns red it indicates that the modem has no internet signal. So please check if the cables are connected properly Also ensure that there is a proper signal to your premises without any interference This is called intermittent connection If the DSL light turns red it indicates that there is a problem with the cables connected or the DSL line Please check your DSL connection with ISP
There is on another reason that the modem might have gone bad. If all the above steps are executed and if this issue still persists replace the modem
turn off the power and turn it on. how long its happening.go to command prompt . type the cmd ipconfig u ll get the default gateway open the internet explorer and type the default gateway u ll get the d link page and check if the router is connected to the ur isp, if not click on connect, if its asking for user name contact ur isp to get connected to ur isp. if its happening frequently need to b reported to the isp as it might be isp issue
hopefully you haev installed the software first on yoy computer>
turn off the computer. connect the phone line one end to the ethernet port on your computer and the other end to one of the LAN port on the x6.
power up the (power cube shipped with the X6), the Pwr and the WLAN should come on and become steady, the LINK light should blink,
turn on you computer, connect a new phone line between ADSL port and the wall jack, the LINK light should become steady.
please rate the answer if it solved your porblem.
ok this sounds easy
heres your problem you
DsL is a glorified phone connection its not smooth and is always in a state of flaux along with your neighbors there neighbors so on and so forth
technecoly i would run cable connection that does not flaux with neighbors always have a strong signal and wont interfere with your videos
DsL is slow as 58 bit data fax modem i found it a waist of money and time waiting for system to play catch up
now if you want to play videos with out interupt turn off cable dsl modem this will bring function back to normal in video mode
your comps fine its just your service provider
Did you disconnect your dsl connection from the back of the modem? I'm more familiar with cable modems than DSL, but I would imagine they share a commonality: electrical surges coming down the line during lightning storms.
I'm guessing that's what happened to your modem - it probably got surged through the DSL line. Have you called your DSL's support line to see if they have any ideas?
If it's been surged all you can do is replace it. Do check with the DSL company first before you go putting out any major expenses.
ok this sounds easy heres your problem you DsL is a glorified phone connection its not smooth and is always in a state of flaux along with your neighbors there neighbors so on and so forth technecoly i would run cable connection that does not flaux with neighbors always have a strong signal and wont interfere with your videos DsL is slow as 58 bit data fax modem i found it a waist of money and time waiting for system to play catch up now if you want to play videos with out interupt turn off cable dsl modem this will bring function back to normal in video mode your comps fine its just your service provider
Rob just studied ur problem.Iam a tech which handles this kind of issue.
I talk to verizon,at&t,bellsouth,qwest daily for such issues.
Well i can suggest u onething u can get the efficient speedstream 4100 series modem which comes with a 1 yr warranty.
And also checkout with verizon clearly abt ur distance from the central office.Bcos might be ur dsl circuit may be not technically feasible
For further clarifications plz get back to me.