Question about Siemens SpeedStream (SS3060) DSL Modem

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Lose DSL connection when tv is turned on.

It doesn't always happen, but is becomming more consistent. When I turn on my tv, it knocks everyone in the house off their computers. There seems to be either interference or a faulty modem or something b/c the "Active" light on the Speedstream 5100 modem goes out. The modem is connected to a wireless router (about 3 feet in distance from the modem).

The TV is connected to a satelite receiver which has an ethernet line hardwired to the router. The receiver also has a phone line with connected to it as well. Both ends of the phone line (into the wall jack and the receiver jack) has a dsl filter.

Possible issues in my mind are:
faulty modem (it's 6 years old or so)
interference with phone line
interference with ethernet line
bad fung shway (just kiddin')

What do you think?

Steve

Posted by on

  • sshiovitz Dec 20, 2008

    OK, no solutions yet, maybe i can clarify. At first I thought faulty modem. Now, I think there is some sort of contention on the router having the modem hardwired in one port and the satellite DVR hardwired in the other. Possible interference, contention or something I am hoping can be remedied by a setting.

  • sshiovitz Jan 02, 2009

    Linksys Router techy advised me to put filter on both ends due to possible interference.





    Receiver is a DVR for Directv Satellite. Phone line is for pay per view while ethernet connection to router/modem is for on demand. I just connected per instruction from Directv.

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If there is a filter on BOTH ends of the phone line that is the problem. There should only be one plugged into the wall. Take the phone line and plug it into the phone side of the filter. The end that plugs into your receiver should never have a filter on it. Also I've never heard of a receiver needing to be connected to a phone line AND a router. You usually only need one or the other but not both.

Posted on Dec 31, 2008

  • Mike Vititoe
    Mike Vititoe Jan 02, 2009

    I can tell you without a shadow of a doubt that a filter on both ends will cause you endless headaches. Without getting overly technical when you have 2 filters on it causes the DSL signal to loop back on itself. What I would suggest is having your phone company come to your home and filter your DSL outside. They will know what I'm talking about so there is no need to go into details. After they do that you will only need ONE filter inside. Plug your modem into the DSL side and your reciever into the phone side. I've done this many times, almost daily.

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