Question about Gateway M250 Notebook

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DVD/CD ROM DRIVER ERROR(CODE 39)

GATEWAY NOTEBOOK M250 WHEN I TRIED TO PUT A DISK IN DRIVE IT SPINS AND NOTHING HAPPENS. SAW THIS ERROR IN DEVICE MANAGER. IS THERE A SOME SORT OF FREE DOWNLOAD THAT IS SAFE TO FIX THIS
THANKS,
KELLY

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  • Dan rogers
    Dan rogers May 11, 2010

    What is the error in device manager?

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  • 1,257 Answers

Follow this article to fix the issue..

http://www.windowsguru.org/solutions.html

Posted on May 26, 2009

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Posted on Jan 02, 2017

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My DVD/CD-RW drive isn't recognized/ doesn't play disks.


It may be bad. Has the laptop been damaged? Dropped? Open Device Manager, DVD/CD Rom drives, is it listed? In Start Menu, Computer, Is it listed? Try re installing the DVD rom driver, the MS Vista 32bit drivers can be found here: http://www.dell.com/support/drivers/us/en/04/Product/vostro-a860

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My Cd-Rom doesnt work for my Acer Notebook 2930


Got to the Acer Web site and look under drivers and downloads. Select your model # and download the corresponding drive. Your prblem should be fix

May 15, 2009 | Acer Aspire 5100 Notebook

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I have an Acer Aspire 5332 and the CD-Rom/DVD Drive (Optiarc DVD RW AD-7580S ATA Device) is not working properly...every time I put a disk of any kind (i.e CD/DVD/Game) it doesnt recognize it and load


Click start control panel administration tools computer management device manager scroll down cd-dvd rom drives you might see a yellow question /exclamation mark ? ! or a red X right click to update driver

you might have to physically unplug the leads for this cd/dvd restart your computer then plug them back this should activate the found new hardware wizard

if this does not fix the problem it might be a registry problem if you cant see your disk drive in windows explorer
Close all open programs

Click on Start, Run, and type regedit and press Enter
Click on the plus signs (+) next to the following folders

HKEY_LOCAL_MACHINE

SYSTEM

CurrentControlSet

Control

Class

{4D36E965-E325-11CE-BFC1-08002BE10318}

This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.

Upper Filters

Lower Filters

Upper Filters.bak

Lower Filters.bak

If any of the above keys shown in step 4 are listed, right-click on them and choose Delete

After deleting the keys, close the registry editor
Reboot your computer

Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone.


hope this helps you

Mar 22, 2012 | Acer Computers & Internet

2 Answers

Not have driver of cd rom my models is Gateway mx3231




make sure all leads that are attached to your cd/dvd have secure connections and are not faulty or just replace them they are probably old and faulty ?
Click start control panel administrive tools,computer management,device manager scroll down cd-dvd rom drives you might see a yellow question mark ? right click you will have options to update driver,roll back driver,or select properties general troubleshoot, select driver click to reinstall drivers click update driver or uninstall then reinstall if this does not fix the problem it might be a registry problem if you cant see your disk drive in windows explorer
Close all open programs

Click on Start, Run, and type regedit and press Enter
Click on the plus signs (+) next to the following folders

HKEY_LOCAL_MACHINE

SYSTEM

CurrentControlSet

Control

Class

{4D36E965-E325-11CE-BFC1-08002BE10318}

This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.

Upper Filters

Lower Filters

Upper Filters.bak

Lower Filters.bak
If any of the above keys shown in step 4 are listed, right-click on them and choose Delete

After deleting the keys, close the registry editor
Reboot your computer

Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone.
hope this helps


Apr 25, 2011 | Gateway Computers & Internet

4 Answers

Averatec 3200, cant find DVD Rom driver in "My Computer" or "Device Manager" When I put in a CD I can hear the disk spinning but it never loads. I deleated the upper and lower filters and restarted the...


Hello,

Make sure the BIOS is 'seeing' the drive. Reboot your pc, press F2 as soon as it starts to boot (Or watch your screen and the POST will display which function key to press to enter setup.) If the BIOS is NOT seeing the drive, you may need to a) replace the drivers for the dvd or b) replace the dvd rom itself. (I recommend the drivers first.) Please repost your results and we will continue to monitor your progress.

Good Luck
C2Solutions

Sep 04, 2009 | Averatec 3200 Notebook

2 Answers

My Cd-Rom doesnt work for my Acer Notebook 2930


Did it give any error code, like Error code 39? And does the DVD/CD Drive appear in My Computer?

Normally the CD drives use the default Windows drivers. Try right clicking the HL-DT-ST DVDRAM GSA T50N ATA Device in Device Manager and choose uninstall. Then reboot the computer and Windows will find the device and re-install drivers automatically.

If you are still getting the error, it may be an update or some other program that added data to the DVD's driver data in the registry. Try this:

1) Close all open programs

2) Click on Start, Run, and type "regedit" (without the quotations) and press Enter. Back up (File > Export) the registry before you make any changes)

3) Click on the plus signs (+) next to the following folders
  • HKEY_LOCAL_MACHINE
  • SYSTEM
  • CurrentControlSet
  • Control
  • Class
  • Left Click and Highlight: {4D36E965-E325-11CE-BFC1-08002BE10318} **Make sure you choose this exact key**
4) This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.

  • UpperFilters
  • LowerFilters
  • UpperFilters.bak
  • LowerFilters.bak
5) If any of the above keys shown in step 4 are listed on the right hand side, right-click on them and choose Delete

6) After deleting the keys, close the Registry Editor


7) Reboot your computer


8) Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone.

Mar 25, 2009 | Acer Aspire 2930-4661 Notebook

2 Answers

Cd/rom not working


rub1 hello,

It seems like a hardware problem with your cd/DVD drive.
I suggest trying to use Windows Update, perhaps there is a driver conflict.
Try to update the drivers on everything, and see if this works.
If not, try rolling back the driver for the drive.
If none of that works, enter the BIOS by pressing F1 when your computer starts (before Windows gets on).
There, check if DVD/CD drive is Enabled or Disabled.
If it is disabled, it might indicate a hardware failure. Then, if warranty is still applicable, I would suggest sending your laptop to a service provider near you.

Sep 03, 2008 | Lenovo 3000 C200 Notebook

2 Answers

CD rom drive not working


sounds like it's gone home early. replacement will do the trick..

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