Question about KitchenAid Superba Architect KSCS25INSS Side by Side Refrigerator

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I think i have a grounding problem with my Kitchenaid side-by-side fridge. I feel a shock when i touch the freezer door if i'm not wearing any shoes. Also i just checked the back of the unit and i get a shock from touching the back even with shoes on! I've checked the wall receptacle and that's working fine, so it's definitely something in the fridge. Can someone suggest possible causes or where i hould check to find the cause? Thanks, Andre Simons

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I would buy a tester and check the wall receptacle to make sure the ground is right, they are like 5 dollars.Then yes you have a loose ground somewhere check the compressor first .

Posted on Dec 21, 2008

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KitchenAid Classic Plus Shocking


Sounds like there is a pinch hot wire inside or a wire inside that has worn and is now bare. Disassemble if you are comfortable doing so and check the wiring inside. Also check you power point to make sure that the ground is truely ground. In some countries ground is common and not bound at the meter box which can allow power to feed back to common.

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Grounding yourself and saving your components from shock


Grounding yourself is one of the most basic things to do when working with electronic components. While most people know that a pipe for say a sink (or a water pipe if you happen to be working in an unfinished basement), is grounded by being in the the actual ground.
Most people have felt the shock of a finger touching someone while after walking around in socks. Walking in socks will help keep your American floor more clean, rather than bringing in the filth that our shoes go through. Shoes have been in parking lots public bathrooms, and everywhere you can think, so keeping the shoes at bay next to the open doors is healther.

But no shoes means more static. so touch one of those water pipes and you will be grounded. and the chips, say a ram chip will not be fried. If you dont have pipes exposed, there are still several ways to ground yourself. The easiest is to touch a bare metal surface that is grounded. For some this might be the back of a desk top where the power plug in is located. For others try touching your sink faucet, might as well wash your hands while your there.

static although its around our daily lifes, can cause big trouble for chips. for them its like lightining. thousands of volts can be transmitted and fry chips. so be sure to ground yourself before working on any computer electronic component.

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My kitchenaid side by side, he freezer door shock me. The icemaker works fine and the receptacle ground is secure.


Before you are electrocuted, unplug this and have a person skilled with electricity test it. You may have a broken wire somewhere, water in an area where only electricity should be, or who knows what.
Be blessed.

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1 Answer

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if this is a side by side, or even a top mount as well, check also all crisper drawers, sometimes they arent firmly in correct position, and they obstruct the door. this is likely the culprit since you say it was not gradual. ive even seen some fridges that had food fallen behind a shelf, pushing it forward, and customers thought it was in place cuz they couldnt push it back any farther.

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The odds are it is a circuit board problem...I had a huge Amana 27 cubic foot side by side and it did the same thing...I diagnosed the problem and replaced the circuit board ....which actually controls everything...one sure sign is to pull the unit out as the other person did and to access the back of the unit where the compressor is...(the comptressor should be on 85% of the tme....if it is not on and warm or hot to the touch then it is a circuit board problem....since compressors will continue to run if there is a defrost problem (most of them anyway), or an Ice build up, etc etc. I don't recommend a layperson trying to replace the circuit board (mine cost $115,) but if you do it is generally in the door mine was a long thin circuit board behind the fridge door handle. .P.S. the heat that the other person felt on the door and around the door seals is normal lots of people don't even know this heat strips exist until something haappens and they start feeling around...these heat strips are to prevent frost of ice build up where the door meets the fridge framd...which can happen due to the extreme temp difference between the two...(inside temp and outside temp).

I hope this has helped...good luck...Knowledge gives you a base from which to yield power over unscrupulous repairmen whop may try to take advantage of people.
Again ...good luck and let me know what happens.....Please rate me .....The Fang.

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1 Answer

I'm getting an electric shock when i touch the door


Somehow the door is charged with electrity and when you have shoes on your insulated, meaning that your not a place for the electricity to travel thru, but when you take away the shoes the electricity can go thru you to the floor and so on. Solution to your problem, get a repairman to come check on it before you hurt yourself.

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when is the last time you cleaned the condenser coils the areas you describe are supposed to be hot there is a loop there to keep the door gaskets dry but should not be too hot pull the fridge out check to see if the fan is running on the compressor then unplug the unit and clean the coils the only other thin that will make it super hot if there is a leak in the low side of the system and has drawn air in see if cleaning the coils fixes it first and we will go from there

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