Question about Tomtom GO 720 GPS Receiver
When tomtom is connected to the wall outlet the green light next to the power button is on and when I press the power to turn it on nothing happens. Screen doesn't turn on. Tomtom doesn't turn on. When I disconnect the tomtom from the wall the green light goes out. So I guess no power is reaching the tomtom. So it is impossible to turn on. I think it may be the battery. What should I try as a solution? Thank you for your attention and support in advance. Mine is doing the same thing. It is less than 30 days over the warranty. I tried the reset button. No luck. TomTom customer service will only service a unit under warranty. Go figure. Before it is sent to the trash I'd like to find someplace to have it checked out.
1. Connect the TomTom to the USB for power (green light should be on).
2. Hit the reset button on the bottom of the device - you should feel it depress slightly.
3. Press firmly and hold the power button and count to 10.
5. Try this a couple of times if it doesn't work the first time.
Even if your battery is ****, the power connection has a pass-through, so you can still use the device as long as its connected to the charger.
Posted on Dec 22, 2008
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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If this doesn't work, you can reset your device. To do this, press and hold the Power button for fifteen seconds. Release the Power button when device begins to restart.
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