You need to check the lid switch, does it click. you can unplug and then remove the 2 screws to see it, if it looks like it is coming apart then the lid switch is bad. you can buy one for about $40 or so dollars. i am assuming it doesn't spin either.
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It is either a bad pump or a bad control. Call Sears. Hard for the homeowner to fix. If not in warranty, ask them how much to fix and then decide if the old one is worth the money. If the machine is 10 years old, go for a new one.
When the cycle doesn't advance, it's probably the timer or a cold-water supply problem:
It's the timer, if your washing machine fills with water and begins agitating, but the timer never advances--or if the washer is in a spin cycle and the timer won't advance. Then you need to replace the timer.
It may be a cold-water supply problem, if the washing machine fills with water, agitates, drains, and spins, but then doesn't fill with rinse water. See There's no cold water
I recently had this problem. It was found that the main drive belt broke and the washer would fill but not spin, agitate or drain. I replaced the belt and everything worked again. A defective or disconnected cover switch would also cause the same problem.
unless your washer is over 20 years old, then it wont have a belt. the temperature of the water wont have anything to do with it spinning or not. need to know if it agitates or drains and just wont spin. if it agitates but no spin or drain, then you have a bad lid switch. if it wont agitate or spin, but will drain, then you have a broken drive coupling.
it could be the direct drive coupling that connects the motor to the transmission. fill it up with water and see if it will agitate, if it will NOT agitate then it is a good chance that this is the problem.
worse case scenario is the transmission is bad, but this is unlikely.
Your transmission is not engaging thats why the speed changes your making will sometimes get it to work.Honestly any machine after the 10 year age mark is not worth the cost of replacing the transmission.
Sounds like u may have broken the coupler gear between the motor and transmission... the replaced the belt with these gears on this model... But should go fill & pumb water out and NOT spin Or agitate... IF these gears or broke or stripped... heavy loads like u said would do this... recheck and see if wash will pumb water out But will NOT agitate or spin.. IF so the above is your problem and is Not to hard to repair or much money
Below is a pic with the motor remove the white piece in the middle is 1/2 of the gear system with a rubber piece in the middle (not there) and another like gear on the motor
sounds like these gears may be broken or stripped on your washer
i have a kenmore 70 series washer model 10020722990
it will fill with water but will not wash. if you put it on spin the water will drain but it will not spin. it sounds like the motor turning. is it a clutch that has broken.