In almost any windows application there is a command in the FILE dropdown menu that is labeled "Print..." It's usually right above "Print Preview". To print multiple copies click "File" then click "Print..." and you will get the following Window
Just select the number of copies you want by clicking the up/down arrows where it says "Number of copies"
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Re: getting more copies at once
You select how many copies you want printed in the printer settings. when you press "Print" on whatever you want to print, you get a message that tells you which printer you want to use, there you select how many copies you want printed
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when you hit print there is windows that will pop up, there you can change the number of copies to print at a time. if you don't change the value from 1 to another number then you can only print one copy at a time. once you are done make sure to change the value set by you to 1 to avoid printing multiples unneeded copies in the future
Instead of pressing the start button to print, you need to press the small ON/OFF button. The start button works to copy/scan. But to print, you will need to turn the printer on first. Once the printer is on, the computer should recognize it fine and allow you to print from your applications.
1.install the latest print driver; see if the rip/spool time is long or the printing time is long. The rip time depends by your computer (!) and the print driver (disable the collate option when printing multiple copies of 1 page = on the printer you should see 1/5 spit a page then 2/5 and spit another page for 5 copies of same page. If you see processing the spit the page then processing and spit the page means your computer is sending 5 times the same page instead of sending once and ask for 5 copies !!! ) 2.use network connection instead the USB. 3.expand the printer memory 4.switch the printer from PCL to KPDL or Auto when printing pdf files.
Have you tried to get it to print anything else? Like one of the internal reports, or just a document from your computer. That will determine if it can print at all.
Once you can establish that it can (or can't) print, then you can troubleshoot other items.
You did mention that you only use it a few times a week, it could be that the cartridge has dried up, or the print nozzle has become blocked.
the only way is to goto additional functions > System Settings> dept I.D > set a user code and password, then you can set a copy limit per user id, once a copy limit is reached you have to reset it or create a new user I.D. Thats the only way, you can also get reports on how many copies each I.D has done..