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HP Photosmart 3210 : scanner failure, unable to scan or copy

HP Photosmart 3210 gave an error message appears atop a yellow triange with an explanation point in the center. The only message when I went to make a copy was: scanner failure unable to scan or copy.

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  • 2 more comments 
  • bupp6 Dec 21, 2008

    problem solved. turned it off and on several times and it reset it self.:)

  • Juniperland Jan 17, 2009

    My HP C7230 all in one machine can fax out when I work from the machine. It tests correctly using the HP Solution Center on my Vista system. But when I fax using that application, it quickly responds FAX FAILED.

  • piratemonk Feb 14, 2009

    Same exact issue. I think it has something to do with it running on a wireless network - but not sure.

  • Anonymous May 18, 2009

    i have the smae problem but on a HP Photosmart 2575 all in one

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6 Suggested Answers

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Posted on Jan 02, 2017

khanmohammad
  • 188 Answers

SOURCE: Ink system failure

Hi,

Please click on the web link given below and perform the steps as provided in the web page.

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00551397&cc=us&lc=en&dlc=en&product=439488

Else please chat with HP online technical support.
The chat support is free of cost, where you can chat with HP online technician.

http://ipgweb.cce.hp.com/ipgna/caller/chat.asp?dd=aio&productName=HP+Photosmart+3210+All-in-One&productCategory=421635&SCOID=238445&PSOID=439599&aoid=null&lang=en&cc=us

Have a great day!

Posted on Mar 27, 2008

Roop1980
  • 228 Answers

SOURCE: Ink System Failure (Error 0xc05d1381)

To resolve the issue, use the following steps.
Step one: Remove the cartridges
Make sure that the product is turned on and then disconnect the USB cable from the back of the product.
Open the product cover and remove the cartridges.
Close the cover and wait for a message to insert the cartridges to appear on the control panel display.
Disconnect the power cord from the back of the product.
Disconnect the power cord from the wall outlet and wait for one minute.
Step two: Reinstall the cartridges
Reconnect the power cord to the wall, reconnect the other end of the power cord to the product, and then turn on the product if it is not already on.
Open the product cover and reinstall the cartridges.
Close the cover and print a calibration page, if prompted.
Print a self test report to make sure that the product can print.
Reconnect the USB cable between the product and the computer.
Try to print a document from an application on the computer.
If the issue has not been resolved, contact HP to review these troubleshooting steps and evaluate if the product needs to be serviced.

Posted on Apr 11, 2009

  • 2 Answers

SOURCE: ink system failure

I, too, used the same solution of holding down "OK" "CXL" and "BLACK COLOR" at the same time. Printer will restart itself and everything is a-ok!

Posted on May 04, 2009

Joed911
  • 4338 Answers

SOURCE: Error Message OXc05d2381 on HP Photosmart 3210

Reset the product:

  1. Without turning off the product, disconnect the USB cable from the rear of the product. NOTE: The USB cable connects to the port on the back of the product. The port is labeled with the USB icon (c01424575.gif ).
  2. Remove the cartridges from the product.
  3. Wait for the ' Insert Cartridges ' message to display on the control panel.
  4. Disconnect the power cord from the back of the product.
  5. Wait 60 seconds.
  6. Reconnect the power cord. If the product does not automatically turn on, press the Power button (c01602202.gif ).
  7. Reinsert the cartridges, and then close any open doors on the product.
  8. If you receive a prompt to print a calibration page, do so.
  9. Reconnect the USB cable to the rear of the product, and then try printing again.
If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Thanks, Joe

Posted on May 05, 2009

pineworks
  • 4041 Answers

SOURCE: I have a HP Photosmart 3210 and it says Error

Hi

There there to much to tell you what to do but I found a link for you to see it will tell you what to do just click on the link it will take you there.

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01458034&lc=en&dlc=he&cc=il&lang=he&rule=6783&product=3655608
Please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.
All The Best: Pineworks

Posted on Feb 13, 2010

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Reset the product:
1. Without turning off the product, disconnect the USB cable from the rear of the product.
2. Remove the cartridges from the product.
3. Wait for the 'Insert Cartridges ' message to display on the control panel.
4. Disconnect the power cord from the back of the product.
5. Wait 60 seconds.
6. Reconnect the power cord. If the product does not automatically turn on, press the Power button ( ).
7. Reinsert the cartridges, and then close any open doors on the product.
8. If you receive a prompt to print a calibration page, do so.
9. Reconnect the USB cable to the rear of the product, and then try printing again.
Please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.
All The Best: Pineworks

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Hi Pddunstan,

Please click on the web link given below and perform the steps as provided in the web page.

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00551397&cc=us&lc=en&dlc=en&product=439488

Else please chat with HP online technical support.
The chat support is free of cost, where you can chat with HP online technician.

http://ipgweb.cce.hp.com/ipgna/caller/chat.asp?dd=aio&productName=HP+Photosmart+3210+All-in-One&productCategory=421635&SCOID=238445&PSOID=439599&aoid=null&lang=en&cc=us

Have a great day!

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3 Answers

I have a Ink System Failure.


I had this same problem but with a different error code. Try doing:
1. Unplug the power cord from printer.
2. Hold both o.k and Cancel simultaneously.
3. Plug the power cable while holding the buttons.

After I did this my printer reconfigured like it used to do and it was like it was new again.... well new plus a headache a managed to get while reading all these little posts. I hope this helps!

If not try going to this website:
http://www.out-of-warranty.com/how-to-reset-hewlett-packard-hp-all-in-one-printers

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