Question about Kenmore 63942 Dryer

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My 1999 Kenmore dryer won't start

It's under a service agreement but Sears can't get here until 12/26. In anticipation of this problem, they left us a switch part 3395382. Should we try to open the top of the dryer and replace the switch (looks like a plug in device)? I'll have to pull the dryer away from the wall but it appears there are 2 screws on the back that would need to be removed for the cover to open.

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  • turbophx Mar 21, 2009

    How do you get the covers off? I have a Kenmore series 90 electric dryer with the same problem.



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This is a start switch that would require opening the panel on the front to get to the switch behind the start button. But, i'm not sure this is the problem. If it still doesn't work after replacing the start switch then check the door switch.

This switch is located on the inside front at the door. Jump the two wires together going to this switch, put it back together, close the door, hit the start button. If it starts then it won't stop if you open the door but, you have found the problem.

Posted on Dec 19, 2008


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When I purchased my house 2 years ago, the sellers left the washer and dryer for me. They informed me of a problem with the dryer's start button not wanting to stay pressed in. They said their solutions was to use something to keep it pressed in and so I started using shipping tape for this purpose. Last night it finally stopped working - something behind the button is obviously broken (the switch). While looking for a replacement switch and an on-line service manual, I came across this site. I did order the part from Sears today and will attempt to repair the problem myself. If I cannot, I will buy a new dryer before I pay a tech $60+ to repair a 6 year-old dryer.
I did not have the model number when I called Sears but did have another number off the back of the dryer which was for the "panel control" and the number is 3979018. The sales rep did some cross-referencing and said I own model #11072932100. I was wondering if you can direct me to an on-line service manual so I will know how to replace the switch when it arrives.

Here our sponsor's site to fine what you asked me for, a service manual!

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