Question about Maytag Neptune MAH5500B Front Load Washer

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Replace control membrane

The washer was not used for nine months ,control membrane has to be replaced where can it purchased . fl33330

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Maytag or try ebay

Posted on Dec 19, 2008

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My clothes smell as if the washer uses recycled water.


Purchase Affresh, Place 2 Tabs into your washer and run through a cycle. This will keep your washer smelling fresh. Do this every 2 or 3 months, or you can have the boot replaced.

Sep 19, 2010 | GE WBVH6240F Front Load Washer

2 Answers

After 12 months our new Whirlpool Cabrio washer shut down after start up with the F1 code, after installing the new circuit board for $300 , the glass top broke during a rinse cycle but did not come...


Keypad/User Interface Failure

A fault code of "F" then "1" flashes when there is a primary control failure.
You will need to replace the machine/motor control assembly.
Page 14 and 16, in the manual link below will help you with this.


F then 2 flashes when in:
Diagnostics Test mode if a stuck key is detected.
Standby mode if there is a user interface mismatch.
DISPLAY (Saved Code) EXPLANATION AND RECOMMENDED PROCEDURE

Console and Indicators
This test is performed when any of the following situations occurs during the Console and Indicators Diagnostic Test:


None of the indicators light up No beep sound is heard Some buttons do not light indicators None of the indicators light up:
1. Perform steps in Accessing & Removing the Electronic Assemblies, and visually check that the P11 connector is inserted all the way into the machine/motor control.
2. Visually check that the user interface assembly is properly inserted in the console assembly
3. If both visual checks pass, replace the user interface assembly.
4. Plug in washer or reconnect power.
5. Activate the Console and Indicators Diagnostic Test mode to verify repair.
6. If indicators still do not light, the machine/ motor control has failed: Unplug washer or disconnect power. Replace the machine/motor control assembly.
Plug in washer or reconnect power. Activate the Console and Indicators Diagnostic Test mode to verify repair.

No beep sound is heard:
1. Perform steps in Accessing & Removing the Electronic Assemblies, and visually check that the P5 connector is inserted all the way into the machine/motor control. If visual check passes, replace the user interface assembly.
2. Plug in washer or reconnect power.
3. Activate the Console and Indicators Diagnostic Test mode to verify repair.
4. If replacing the user interface assembly failed: Unplug washer or disconnect power. Replace the machine/motor control assembly. Plug in washer or reconnect power. Activate the Console and Indicators Diagnostic Test mode to verify repair.


Some buttons do not light indicators:
1. Perform steps in Accessing & Removing the Electronic Assemblies, and visually check that the console electronics and housing assembly is properly inserted
into the front console. If visual check passes, replace the user interface assembly.
2. Plug in washer or reconnect power.
3. Activate the Console and Indicators Diagnostic Test mode to verify repair.



To Access/replace the CCU:

#1

Unplug the Whirlpool Cabrio power cord from the wall outlet. Turn off the water supply to the washing machine. Pull the washer away from the wall so that you can access the screws behind the control console. Remove the hex head screws securing the control console to the washer with a nut driver. The screws are on the lower rear edge of the control console.
#2

Lift the control console up, and rotate the console forward so that the face of the console is resting on the top of the washer. Locate the interface board cable connector to the right of the plastic tube on the back of the console. Pull the end of the connector straight out of the control console. The primary machine control is the box that the plastic tube connects.
#3

Place small pieces of masking tape around the nine wires connecting to the primary machine console. Label the wire locations onto the masking tape with a pencil. Grasp each wire at the connector with your fingers, and pull the wires away from the primary control. Pull the plastic tube out of the primary control.
#4

Locate the nut toward the bottom of the primary control. Remove the nut with a nut driver. Lift the front of the primary control slightly, and slide it down to disengage the retaining clips. Pull the primary control out of the control console. Insert the new primary control into the control console. Slide the primary control up to engage the lower clips. Secure the primary control to the console with the single hex head screw.
#5

Push each of the wire connectors into their respective positions on the primary control until they lock into place. Push the plastic tube hose over the port on the right side of the primary control. Remove the small pieces of masking tape from the wires.
#6

Position the control console back upright on the top of the washer. Secure the control console to the washer with the three hex head retaining screws. Slide the washer back against the wall. Turn on the water supply and plug the washer into the wall outlet.


TECH SHEET LINK: http://www.servicematters.com/docs/wiring/Tech%20Sheet%20-%208567037.pdf


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Sep 06, 2010 | Whirlpool Cabrio WTW6600SBT Top Load...

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The Hold to start button is not starting the washer anymore. It used to work but it no longer makes the click that used to start the washer. It seems to be stuck


The user interface board is not serviceable and it requires to be replaced when it is not working properly or when a button is stuck. The procedure is quiet easy and you can do it yourself.

Disconnect power to the washer prior to servicing to avoid electric shock.

Remove the three screws attaching the rear of the top panel to the back of the washer then slide the panel rearward, and then lift it off the washer.

Disconnect the 7-terminal user interface ribbon connector from the left side of the central control unit.

Pull the dispenser drawer out until it stops; press down the release tab then pull the drawer completely out of the washer.

Remove the screw in the recessed hole at the left of the drawer opening. Press and release the tab securing the right side of the console to the cabinet.

Open the washer door then insert the blade of a flat-bladed screwdriver into the slot at the bottom center of the console then push the console up to release the tab attaching its bottom to the cabinet.

Gently pry up and release the top of the console then pull it off the washer.

Pull the cycle selector knob off the control panel then release the tabs securing the user interface/LED assembly to the control panel. Lift the user interface/LED assembly from the control panel once all of the tabs are released.

Inspect the Hold to Start button and the alleged stuck membrane in the user interface board. Replace the button if it is broken. Try your luck by trying to unstuck the stuck membrane. If no luck at all, replace the user interface assembly.

Install the new user interface/LED assembly into the control panel by inserting it into the tabs from one side to the other until it is completely secured, and then reinsert the cycle selector knob.

Align the console tabs with the slots in the cabinet then insert the tabs into position. Secure the left side of the console with the screw previously removed, and then slide the dispenser drawer back in place.

Reconnect the user interface ribbon connector to the central control unit then slide the top panel back into position and secure it with the three securing screws.

Note: The user interface assembly part number may differ from version to version of the same model. The version is indicated by the last digit of the model number so make sure to indicate the complete model number of your washer located on the left side of the door opening.

Mar 15, 2010 | Whirlpool Duet GHW9150P Front Load Washer

1 Answer

Neptune tl washer computer going bad?


If it’s a FAV6800AW or FAV9800AW the Control Board is under warranty for five years from date of purchase. I’ll assume it is and attach a link to the service manual. You can call the Maytag customer service number and check on the warranty status of your machine. They will ask for the serial number of the machine that is located on the right back side of the console for the FAV6800AW or FAV9800AW. To have any warranty parts replaced you will have to go thru an authorized repair service. Maytag customer service will supply info for a repair service.
This type of issue is very difficult to troubleshoot. A test you can do is put the machine in Service Mode and read the error codes from your machine. I would be looking for error code 15 for a “stuck key” error and error code 11 Will not remember machine settings”. I would also try the Membrane Keyboard Check and see if you pass that test. I suspect a control board issue or possible corrosion issues at the Membrane Keyboard socket on the control board.
I’ll try to help if you have DIY skills and a can tolerate the machine down time.
Links to the SM and Parts; Service Manual for reference. Sears Parts Direct for reference.
Good Luck Rich

Sep 07, 2009 | Maytag Neptune FAV6800AW Top Load Washer

1 Answer

Whirlpool Duet Washer will not start.


if you want to replace your washer you need to talk to lowe's store manager nobody else he or she will replace your unit. other wise you call for service. i think your washer need new main control board. good luck.

Jun 23, 2009 | Whirlpool Duet GHW9150P Front Load Washer

3 Answers

Maytag Neptune Tl Spin settings



I would try verify that the spin cycle membrane key is not stuck/defective signaling the controller to cycle thru the spin settings. I have not experienced this issue but let’s try the Membrane Pad Test to get a start point.

Do you have the troubleshooting guide stored in the control panel? It was shipped with the machine, pull 120VAC washer power plug, remove the top three torx screws at he top back of the control panel and remove the trouble shooting guide. Rassemble and power up your machine. Follow the instructions for Membrane Pad Test. You will enter Service Mode to verify that the key pad function LED can be toggled, just press each key once except the Presoak key as described below. If you don’t have the Troubleshooting guide that came with your FAV6800A I have pasted in the test from the SM;

Enter / Exit Service Mode
To enter Service Mode press the Enviro Plus and Spin
Only keys for three seconds or until the control beeps.
Membrane Pad Test
While in Service Mode, pressing the Presoak key will
start a membrane switch check that verifies switch
operation. All the LEDs (except Presoak ) can be toggled
or slewed by pressing the key associated with the LED or
set of LEDs. Each time either set delay arrow is pressed
the digits toggle between a blank and 8. All keys
(including the OFF button) must be pressed within 5
minutes for this test to pass. “PA” will be displayed for
five (5) seconds once all keys have been pressed and the
test is completed. Following 10 seconds of inactivity at
any point, this test will exit without any display.

Let us know your results.

Dec 30, 2008 | Maytag Neptune FAV6800AW Top Load Washer

1 Answer

Control Unit Assembly


We are researching for new laundry machines (10) for our condominium laundry room. I'm glad I found this site, and I guess we won't be buying Kenmore products.

Saratoga Condominiums

Oct 23, 2008 | Kenmore Oasis HE 27082 Top Load Washer

1 Answer

GE Harmony beeping


Yes, the control sensed that a key was pressed for longer then 30 sec... Check wire connection and or replace keypanel membrane

Sep 14, 2008 | GE Profile Harmony WPGT9360E 4.0 Cu. Ft....

1 Answer

Replaced Motor Control, motor and Main Control board, but still won't work


The only other thing that could cause the ON light to turn off as soon as the motor is about to start would be a bad or loose connection that causes a break in the circuit. Even if the components are O.K. the connection could still be causing the problem.

Feb 19, 2008 | Maytag Neptune MAH5500B Front Load Washer

4 Answers

Neptune front load washer buttons wont work


I tried un pluging the machine for few hours and it will work for 3-4 load and then it will lock up again

Nov 20, 2007 | Maytag Neptune MAH5500B Front Load Washer

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