Question about HP LaserJet P2015dn Printer

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Paper pickup in tray 2 not working

The printer is having lots of trouble picking up paper, it will sometimes print one or two sheets, but then gets stuck. I've followed the directions on the HP website for cleaning the pickup for tray 1, but it has not solved the problem, so I'm guessing that the issue is the paper pickup for tray 2. I've looked around in the back but cannot see anything obvious.

Any ideas?

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This is an issue i've seen many times.

The gear that drives the lower tray barely conacts the gear in the main body.

You cannot buy just the gears, you will have to buy a new option cassette assembly.

If you lift the printer off of the lower cassette you'll see the suspect gears.

Posted on Dec 20, 2008

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