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Re: washing machine not draining therefore not spinning
You will find the filter located inside the large black hose at the lower right rear of the m/c.
Remove lower panel and you will see the hose there.
Undo the large clip and remove hose and clean filter.
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The pump fiter is probably blocked.
Remove lower rear panel of washer.
Locate, and remove large black hose on bottom of tub.
Remove plastic filter inside, and clean.
Refit filter and hose.
Should now be o/k.
Before you do anything, lay the drain hose down into a bucket or bowl, and drain all the water out, so you do not have a flood when you remove the hose.
please rate my fixya solution.
First of all lay the drain hose into a bowl or bucket to drain off.
Then take off the plate at the back of your machine and you will see a pipe running from pump to drum.
Where it meets the drum there is a filter inside which you can check for debris. also take off at the pump and check inside pipe & pump.
Happy to help further if required.
Thankyou for using Fixya.
The next step should be the pump out. If it is not pumping check your pump filter for obstructions. Check the drain hose and also your drain in the wall. If all are clear you may have a bad pump. You should have an error code coming up when the machine stops also, please let me know what it is. Thanks and I hope I can FixYa.
Does the drum turn during the wash cycle?
When it comes to the spin cycle does it go through to the end without the drum turning?
It sounds like it could be the motor needs new carbon brushes.