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I'm having exactly the same problem, i.e. bought from Luzerntech and now can't get downloads because they won't recognise the serial number. There is no email at Archos to contact and I don't want to spend 25p a min to phone. I have contacted Luzerntech to see if they can help and will let you know if they answer. If you get any further please will you post the details? I will do the same. Good luck.
you should call their help desk. I had a problem registering because I bought mine at Sam's club and there was some glitch with it recogmizing the serial number or something. the tech support person can do it for you when you call. the number is available at archos.com. good luck!
You can register it in iTunes when you first plug it in. You won't need to worry about country or anything like that, as the serial number is what Apple uses to determine country of origin for warranty work.