Question about Silex Technology Silex SX-200 - Print server - Hi-Speed USB / parallel - EN, Fast EN, EtherTalk - 10Base-T, 100Base-T... (SX-200-0211) Print Server

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Silex sx-200 print servers loosing its wireless signal

We are having issues with 4 silex sx-200 print servers loosing its wireless signal no matter what location we are at.
this ends up causing problems with docs being left in the queue.
the printer and print server are approx 40 feet away from each other.
when I have the printer and print server approx 6 ft from each other I get a signal strength anywhere from 27% to 87%.
Is there a known issue with these print servers and its signal strength?
if there is , is there a fix? does it need a firmware upgrade?
your help would be appreciated

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Hello,

I work with Silex and can send you the latest firmware release candidate for the SX-200 that includes changes that improves the performance of the unit's wireless radio. Please email me at fponio@silexamerica.com with your full contact information with reference to this post and I can reply with the updated version file and instructions on how to load this file on your unit.

Thank you.

Francis Ponio
Technical Support
Silex Technology America

Posted on Jan 05, 2009

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