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What is the model number of your refrigerator the ice container that has the auger in there has a lever that goes through the bottom of the ice container and then into an opening in the back where it slides into Square opening that moves the lever up and down when you switch from crushed to cubed it changes the position of that lever. Open the door and press the light switch to turn off the light and have someone pressed the dispense ice button with the ice bucket out can you see that part move up and down. Switch it from crushed to Cubed while watching and pressing the dispense ice button. Does it moved? Is there ice build up over that area that may prevent that actuator for moving the lever? Appliance 911 Sea Breeze
I understand that the ice maker in your Frigidaire refrigerator, model# FRS23H7CS, is crushing your ice, but will not dispense the crushed ice. It sounds like the dispenser is possibly jammed. Follow the following steps for a possible resolution:
1)The ice has melted and frozen around the auger due to infrequent use, temperature fluctuations, and/or power outages. Remove the ice container, thaw, and empty the contents. Clean the container, wipe dry, and replace it in the proper position. When new ice is made, dispenser should operate.
2)Ice cubes are jammed between the ice maker and the back of ice container. Remove the ice cubes that are jamming the dispenser.
3)Ice cubes could be frozen together. Use the dispenser often so that cubes do not freeze together.
4)The ice cubes are hollow or smaller than normal. The ice & water filter cartridge could be clogged. Replace the filter cartridge. Dispensing system operates best at 20 - 100 psi water pressure. Well water pressures should fall within this range.
If the above does not work, I suggest resetting your appliance, by either unplugging it or shutting the power off at your home's circuit breaker, for 3-5 minutes. Turn the power back on and try dispensing crushed ice. I ask that you please follow up with a comment on the post, at your convenience, to advise if further troubleshooting is needed or if your appliances status has changed successfully.
Pull out the ice bin and set aside. On the back wall of the freezer where the auger drive coupling is, to the right and down below the locator pin, is a square opening....make sure that the actuator is in the down position. if stuck in up position, it will always crush the ice. We have had the same problem with our frigidaire. The actuator is connected to the "crushed ice" solenoid.
You have a solenoid switch which switches the
dispenser back and forth from crushed to cube. It could be stuck or not working
or the parts connecting it could be disconnected or broken. You will have to
observe to see if any parts are moving and if any noise is coming from the
We've had a similar problem, possibly the same, with our LG in-door ice maker. Whether cubed ice or crushed ice is selected, it crushes the ice.
We found that there is a little lever on the inside of the door, on the lower right behind the ice bin, which freezes in the down position. This is a literal "freeze up", as a block of ice forms in the little well under this switch and eventually freezes the switch in place. Since the switch needs to go up to provide cubed,.. we only get crushed. On 3 separate occassions we've thawed and chipped out (carefully) this little ice dam and gotten cubed ice capability back for a few weeks. At which point it freezes again. I have no idea why water collects there in the first place.
The door that directs the ice cubes away from the crusher is not moving. You probably have a bad solenoid. It is easy to replace. After removing the ice drawer, take out the two phillips head screws that hold the back section in place. This section has a plastic shaft sticking out that powers the ice auger, plus the actuater for the cube/crushed door. Make sure you unlug the power at the wall by this point. Now unplug the nine pin electrical connector that connects this unit to the back plug in the freezer. Remove the whole assembly and you will see the light bulb, the auger motor and the bad solenoid assembly. The center core of the solenoid should slide up and down freely. I usually find them jammed. Order the part online, or from a local distributer. $20 or so. The correct part number is probably 241675801, but could be different. Check your specific model at www.frigidaire.com/service. Parts manuals can be accessed there.
the hex wrench your after is know as nut ddriver screw drivers / you can remove the auger assembly quite easily the activation switch is located in the door assemby. be carefull the auger is powerfull.
take out the auger assembly (plastic pan with metal coil in it) and dump out the ice and clean and defrost it. let it dry before returning it to the freezer. sometimes ice will buildup and cause this problem.