I was steaming some milk and the machine started smoke out of the control panel and now the pump wont shut off. I shut it off and when i turned it back on the light for central unit cam on, I took apart and cleaned everything and the central unit light went off. when i turn it on now i get the sound of what i can only think is the pump ( only becasue when i turn the steam knob it sprays water) running and smoke that smells like burning plastic come out of the control panel
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That is the right milk. Use a thermometer with the milk.
The middle button is used for steam. It engages the high themostat for steam.
Slightly open the steam valve
Turn on the middle button
Keep the end of the steam wand slightly above the milk surface (0.5 mm) so the steam incorporates air into the milk. (Takes practice)
Open the steam valve as the boiler heats up. (Takes practice)
When the milk get to 74 C (165 F) immerse the steam wand into the milk and heat to 82 C (185 F)
Turn off the middle button and shut the valve.
For 90 ml of coffee, use 14 gram of ground coffee. The coffee scoop that came with the machine holds 7 grams of ground coffee as it comes out of a grinder (not packed). Tamp the coffee after it is in the sieve.
i'll preface this by saying i have never used a strarbux machine, but I have used dozens of others (daily habit for 18 years now)
when are you trying to get your steam (ie before or after brewing the espresso) If you have been trying before, wait till after (if your machine does not let you turn off the espresso output then when the coffee starts to slow down (just past the peak of flow). It should take only a few seconds to steam the milk. (also the closer to the surface of the milk that the steam is released the frothier the milk will get)
a. Possible air in the system. Switch to hot water iso steam, let warm water pas for a minute by turning the knob fully open. Stop tapping warm water (close the knob) and switch the machine to steam iso water. Try to get the steam by fully opening the knob (pump should start running).
b. Solidified milk in the system blocking internal tubes. To avoid this always purge the system (shortly open the steam to an empty cup or a towel) after you steamed milk to avoid milk being sucked back into the system due to condensation of steam (this creates a vacuum and reverse flow). To resolve the blocked tubing: clean the nozzle and try flushing the system (tapping warm water).
please relay on your experience realizing that you now have new steam pipe(with different holes in the end of it and different pressure) you will need to get use to them and get maximum quality of that steam pipe. my advice:
every time hold your hand in the bottom of milk container, so that you will prevent overheating which often gives the result you mentioned.
Typically it give the ventilate because insufficient amount of water/steam is comming through.
A clog in one of the lines is usually the problem. This causes all kinds of headaches.
There is nothing you can do so I suggest you do a search for an Authorized Saeco reapir center and have them do a service on it.