Hi I have creative zen touch mp3 player.
I dodn't know if this will help your problem but what i did to mine was; I tried to use the audio sync button (function) in the creative organizer which you should install from the installation disc, when you get when you buy the mp3 player.
I wanted to sycn across songs from my computer onto onto the mp3 player but it didn't work.
Then i realised my mp3 player was low on battery so i plugged it into the mains and tried again. That helped but also i kept unplugging and replugging the player until it says 'docking' on the player screen using the usb lead from player into cpu unit and, this i found worked and solved my problem. And now it sycns my songs over to my player now.
My only problem now is that my scroll touch pad isn't working, and hasn't worked for years- as i left it for years cause that was the problem i had in the first place.
P.S I also i read this,
I would suggest you to do the following troubleshooting steps that couldhelp to solve your Zen player issue. 1) First, I would suggest you to reset your player by following the steps at?Resetting an MP3 Player ?http://support.creative.com/kb/ShowArticle.aspx?sid=26011under Zen section.
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