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well, first format the sansa player on ur computer, then reaply ur music and find a better quality song like that 1 to put on it, i recomend buying it off itunes or something like that, because it could have a virus in the song or it cannot be played on the player, (via: it is not the right format to be played on it, like mp3 or wma files.)
well, probably because where you downloaded it from, the website had an error. To put music on, just go on MY COMPUTER, find your sansa mp3 in it, go to your music, copy a song, go back to the sansa list and hit paste.