Question about Lexmark X5495 Printer

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Can't cancel print job

I can't canel a print job on a Lexmark X5495 and my printer in hung up.

I have disconnected, turned off and tried all methods shown in manual

Lexmark International Tech Support don't respond to e-mails!

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  • Anonymous Jan 02, 2009

    I have had this problem with printing from my networked laptop. I have a Lexmark 5150. At this point I am ready to junk the computer.

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I have this problem in Vista Home Premium with a Lexmark Z611. What I do is go into the Task Manager (right-click an empty spot on the taskbar or Ctrl-Alt-Delete and then click Task Manager in Vista; Ctrl-Alt-Delete in XP) and go to the Processes tab. From there I find the process that begins with the letters lxb (lxbcpswx.exe on mine), right-click it and select End Process. That should purge your print queue and let you start over.

Posted on Jan 10, 2009

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Keep printing old docoments / will not print current docoment / printing seem to be strunt


Follow these steps to fix your problem :

Method A :
Press the cancel button or use the cancel menu command on the printer
The most obvious way to cancel a print job is to find a cancel button or a cancel menu command on the printer and to press it. So, if you have not already done this, try this method first.

If this method worked for you, you are finished with this article. However, you may want to read the "Prevention tips" section to avoid this problem in the future.

If your printer does not have these items or if this method did not work for you, try Method B.

Method B:
Turn the printer off and on
Next, try turning the printer off and then on. With certain printer models, this cancels the print job.

If this method worked for you, you are finished with this article. However, you may want to read the "Prevention tips" section to avoid this problem in the future.

If this method did not work for you, turn your printer off, and then try Method C.

Method C:
Use Control Panel to cancel printing
This method is a bit fancier. We will use Control Panel to try to cancel printing.

But what exactly are you trying to do? Are you trying to cancel printing only a single document, or are there other print jobs that you want to cancel? And are all the print job yours, or are there print jobs that other people have sent to the printer? If you have to cancel documents that other people have sent to the printer, you must have Computer Administrator status or you must have permission to cancel the print jobs. If you are using your own printer, you most likely have Computer Administrator status. If you are printing to a shared printer, you might have to ask the system administrator to cancel the print job for you.

To cancel one or more print jobs, follow these steps.

1. Click Start, and then click Run.
2. In the Open box, type control printers, and then click OK.
3. Right-click the icon for your printer, and then click Open.
* To cancel individual print jobs, right-click the print job that you want to cancel, and then click Cancel.
* To cancel all print jobs, click Cancel All Documents on the Printer menu.

Note If you cancel a print job that you did want to print, make sure that you send the print job to the printer again.

If this method worked for you, you are finished with this article. However, you may want to read the "Prevention tips" section to avoid this problem in the future.

If this method did not work for you, make sure that your printer is turned off, and then try Method D.
Back to the top
Method D: Stop the print spooler and delete all spooled files
If you tried Methods A through C and you were not successful, Method D should work for you. If you came to Method D immediately only to delete a print job, some of what we say here might not apply to you, so please bear with us.

Method D is somewhat more complex and will require a bit more work than the other methods, but don't worry. Method D looks much more difficult than it really is.

First, in case that you don't know how printing works, here is a short explanation. Print jobs are sent to the printer as spooled files. This means that the files are put in a temporary location so that the printer can access a print queue and print jobs at its own speed. If you stop the spooler and its files, most of the time, you both cancel printing and delete the print job.

Note To use this method, you must have Computer Administrator status. If you are using your own printer, you most likely have Computer Administrator status. If you are printing to a shared printer, you might have to ask the system administrator to cancel the print job for you.
Step 1: Start Notepad
To stop the print spooler and its files, we will have you create and run a script file that will automatically stop the service. This sounds difficult, but it really isn't. Just follow these steps carefully.

1. Click Start, and then click Run.
2. In the Open box, type notepad, and then click OK. Notice that a blank Notepad document opens.

Step 2: Copy a command script to Notepad
Now we will have you copy and paste some commands to the Notepad document.

1. Carefully select (highlight) all the following text:
net stop spooler
del %systemroot%\system32\spool\printers\*.shd
del %systemroot%\system32\spool\printers\*.spl
net start spooler
2. Right-click the text that you selected, and then click Copy.
3. In Notepad, right-click in the blank document, and then click Paste.
4. Carefully select (highlight) all the following text:
C:\DeletePrintJobs.cmd
5. Right-click the text that you selected, and then click Copy.
6. In Notepad, click Save As on the File menu.
7. In the File Name box, right-click, and then click Paste.
8. Click Save.

Step 3: Run the command script file
Now that you have created the command script file, you will run it. To run it, you will copy and paste the name of the command script file in the Run box.

1. Carefully select (highlight) all the following text:
C:\DeletePrintJobs.cmd
2. Right-click the text that you selected, and then click Copy.
3. Click Start, and then click Run.
4. In the Open box, right-click, and then click Paste.
5. Click OK.
6. Notice that the Command Prompt window opens to run the command script file that you created. Notice also that this window closes automatically when the command script file has finished running. If you do not see the Command Prompt window open, check that you saved the command script file by using the correct name and that you entered the correct command script file name in the Run box.

If this method does not work the first time, or if you cannot print anything after you use this method, restart your computer, and then try again.

Nov 20, 2010 | Lexmark X2500 All-In-One Printer

2 Answers

How do i cancel a print job?


Method A: Press the cancel button or use the cancel menu
command on the printer
loadTOCNode(2, 'resolution');
The most obvious way to cancel a print job is to find a cancel button or a
cancel menu command on the printer and to press it. So, if you have not already
done this, try this method first.

If this method worked for you, you are
finished with this article. However, you may want to read the "Prevention tips"
section to avoid this problem in the future.

If your printer does not
have these items or if this method did not work for you, try Method B.
Method B: Turn the printer off and on
loadTOCNode(2, 'resolution');
Next, try turning the printer off and then on. With certain printer models, this
cancels the print job.

If this method worked for you, you are finished
with this article. However, you may want to read the "Prevention tips" section
to avoid this problem in the future.

If this method did not work for you,
turn your printer off, and then try Method C.
Method C: Use Control Panel to cancel printing
loadTOCNode(2, 'resolution');
This method is a bit fancier. We will use Control Panel to try to cancel
printing.

But what exactly are you trying to do? Are you trying to cancel
printing only a single document, or are there other print jobs that you want to
cancel? And are all the print job yours, or are there print jobs that other
people have sent to the printer? If you have to cancel documents that other
people have sent to the printer, you must have Computer Administrator status or
you must have permission to cancel the print jobs. If you are using your own
printer, you most likely have Computer Administrator status. If you are printing
to a shared printer, you might have to ask the system administrator to cancel
the print job for you.

To cancel one or more print jobs, follow these
steps.

  1. Click Start, and then click Run.
  2. In the Open box, type control printers, and then click OK.
  3. Right-click the icon for your printer, and then click Open.

    • To cancel individual print jobs, right-click the print job that you want to
      cancel, and then click Cancel.
    • To cancel all print jobs, click Cancel All
      Documents on the Printer menu.
Note If you cancel a print job that you did want to
print, make sure that you send the print job to the printer again.

If
this method worked for you, you are finished with this article. However, you may
want to read the "Prevention tips" section to avoid this problem in the
future.

If this method did not work for you, make sure that your printer
is turned off, and then try Method D.
Method D: Stop the print spooler and delete all spooled
files
loadTOCNode(2, 'resolution');
If you tried Methods A through C and you were not successful, Method D should
work for you. If you came to Method D immediately only to delete a print job,
some of what we say here might not apply to you, so please bear with
us.

Method D is somewhat more complex and will require a bit more work
than the other methods, but don't worry. Method D looks much more difficult than
it really is.

First, in case that you don't know how printing works, here
is a short explanation. Print jobs are sent to the printer as spooled files.
This means that the files are put in a temporary location so that the printer
can access a print queue and print jobs at its own speed. If you stop the
spooler and its files, most of the time, you both cancel printing and delete the
print job.

Note To use this method, you must have Computer
Administrator status. If you are using your own printer, you most likely have
Computer Administrator status. If you are printing to a shared printer, you
might have to ask the system administrator to cancel the print job for you.
Step 1: Start Notepad
loadTOCNode(3, 'resolution');
To stop the print spooler and its files, we will have you create and run a
script file that will automatically stop the service. This sounds difficult, but
it really isn't. Just follow these steps carefully.

  1. Click Start, and then click Run.
  2. In the Open box, type notepad, and then click OK.
    Notice that a blank Notepad document opens.

Step 2: Copy a command script to Notepad
loadTOCNode(3, 'resolution');
Now we will have you copy and paste some commands to the Notepad document.

  1. Carefully select (highlight) all the following text:
    net stop spooler
    del
    %systemroot%\system32\spool\printers\*.shd
    del
    %systemroot%\system32\spool\printers\*.spl
    net start spooler
  2. Right-click the text that you selected, and then click Copy.
  3. In Notepad, right-click in the blank document, and then click Paste.
  4. Carefully select (highlight) all the following text:
    C:\DeletePrintJobs.cmd
  5. Right-click the text that you selected, and then click Copy.
  6. In Notepad, click Save As on the
    File menu.
  7. In the File Name box, right-click, and
    then click Paste.

    Note Notice that
    this file name differs from most other file names that you might have seen. That
    is because this file is a command script file.
  8. Click Save.

Step 3: Run the command script file
loadTOCNode(3, 'resolution');
Now that you have created the command script file, you will run it. To run it,
you will copy and paste the name of the command script file in the Run box.

  1. Carefully select (highlight) all the following text:
    C:\DeletePrintJobs.cmd
  2. Right-click the text that you selected, and then click Copy.
  3. Click Start, and then click Run.
  4. In the Open box, right-click, and then
    click Paste.
  5. Click OK.
  6. Notice that the Command Prompt window opens to run the command script
    file that you created. Notice also that this window closes automatically when
    the command script file has finished running. If you do not see the Command
    Prompt window open, check that you saved the command script file by using the
    correct name and that you entered the correct command script file name in the
    Run box.
Note If this method does
not work the first time, or if you cannot print anything after you use this
method, restart your computer, and then try again.

Oct 08, 2010 | Pitney Bowes AddressRight DA300 Printer

2 Answers

My lexmark x5495 keeps telling me that the paper is jammed, this happens regular and even when cleared it keeps on telling me..


Disconnect, turn upside down and shake. It works. This was told to me from lexmark and I am now printing with no problems.

Dec 10, 2009 | Lexmark X5495 Printer

3 Answers

Printer stopped working after I cancelled a print job


Turn off your printer and completely unplug the USB cable (from both the printer and the computer). Next check if the stopped document or the later documents are in the print spooler queue. If you can cancel all documents from the queue, do so. Otherwise: from Start Run (or the command prompt)
type: net stop spooler [enter]
then type: net start spooler [enter]

This works in XP and older MS Operating Systems but I've never tried it in Vista.

If you only enter the first command, you need to reboot the computer and then take a long coffee break after logging in before trying to print again.

May 06, 2009 | HP Deskjet D1455 InkJet Printer

2 Answers

Lexmark stops printer when refill is detected.


Save your original OEM ink cartridge, when the software prevents you from printing, install it, remove it, then install the generic ink cartridge. You'll be good for a couple weeks, then just rinse and repeat.

Apr 26, 2009 | Lexmark X5495 All-in-One &USB...

1 Answer

Canel all print jobs.


Hi,
In the bottom right corner of your screen is a place called system tray..There u ll have printer icon..open it and u ll see a list of print jobs..cancel them out..
please rate my suggestion..

Apr 11, 2009 | Dell 922 All-In-One InkJet Printer

1 Answer

Cancel Job


The only other way you can stop it is to stop the print job from the computer. Press the start button. Press the control panel. Select printers. pick the icon of the printer and double click it. Highlight the print job and press the delete button.

That will canel it.

Aug 25, 2008 | Zebra 105Se Thermal Printer

3 Answers

X5150 and Vista print issue


I am posting this in hopes of helping others that are having issues with the Vista print spooler. In my case, I have an HP Pavilion laptop running Vista connected to a wireless hub. I also have a Minolta Konica 2300DL printer that is connected to the network via the wireless hub as well. Ever since obtaining this laptop, I have not been able to print to the printer other than stopping and starting the print spooler to obtain a single print 'job'. After about six months I found a post that contains the fix - I cannot take credit for it! Follow these instructions to get your printer to work:

1.) Go into control panel - I would suggest classic view as it is a little easier to navigate.

2.) Then go into User Accounts.

3.) From User Accounts go into Turn User Account Control On or Off

4.) UNCHECK Use User Account Control (UAC) to help protect your computer.

5.) At this point you will probably require a reboot.

Once this exercise is complete, you should be able to print. One more item off of my Honey DOO list!!!!!

Jul 24, 2008 | Lexmark X5150 All-In-One InkJet Printer

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