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I suspect your disk drive is faulty or its drivers are missing or corrupt. Firstly, go into Control Panel, select Device Manager and uninstall the DVD/CDROM driver. Close your laptop down and when you re boot, Windows will reload the driver. If that doesn't fix it, you most likely have a faulty drive. Hope that helps.
Seems that the connection between the CD drive & the laptop's motherboard was loosened or broken due to the fall. Check & make sure that the CD drive is fit tight in place. You might even want to uninstall it from the laptop, check its connection with the motherboard & re-install it again.
Sounds like the data connection to the drive has been lost. The power connection is still present, though. i would try to remove the drive, and with a light try to look at the connectors on the inside of the computer and also at the back of the drive. If nothing is obviously wrong, blow the area out with air and plug it back in. If this doesn't fix it, start looking for a new DVD drive for the computer. Good luck!
acers have had that problem before, their motherboards are out of date and seem to be having problems, there was recently a recall on the acer laptops as well, you could contact the manufacture adn request a full refun on your computer, take that money. your best bet for getting a a pc that is cheap and works very well with no recalls or problems would be dell or toshiba.