Question about Epson Stylus C84 InkJet Printer

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Dead Epson C84

My C84 has worked perfectly for almost two years. Pressed power switch today and nothing happened - completely dead. Checked power supply and lead connection - all o.k. Sometimes I switch off wall outlet instead of 'off' switch on printer - may have done this yesterday - could this be a factor? Took end panels and top cover off hoping to find internal fuse which I could replace - but no such luck!

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Re: Dead Epson C84

STOP using the wall outlet to shut off the printer; ALL inkjet printers need to go through a certain shutdown routine which ONLY happens when you use the proper "OFF" button on the printer... You will have to find the user's manual for your printer, or download a new copy from the Epson website... DISCONNECT the printer from the computer, then follow the instructions from the user's manual on how to print a test page (usually requires holding down a certain button while turning the printer on). Again, do this AFTER you disconnect the printer from the computer; the printer is designed to run through a quick self-test under those conditions, and it will attempt to print a test page when it completes the self-test process. If the test page prints successfully, you can shut the printer down, then reconnect it to the computer, and reboot. Your problem should be solved, and you'll know what to do the next time this happens. It would be best if you move the printer to a single power source, one that will prevent you from shutting off the printer unless you use the proper shutdown procedure. Good luck; hope this solves your problem...

Posted on Mar 30, 2007

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Re: Dead Epson C84

The power supply inside your printer has failed. Unfortunately the C84 model does not feature a replaceable power supply. Sorry, but when a C84 power supply fails, you have little choice except to extract the ink cartridges and throw out the printer. You asked if this problem could have been caused by switching power at a point other than the switch on the printer. The answer is, "No." It's okay to power-cycle a printer this way. However, if your nickname of "portugal" truly indicates that you actually reside in Portugal, I would consider getting a "line conditioner", which would protect your printer (and your other computer equipment as well) from unfriendly spikes or dropouts in electricity. By the way, in the U.S. the phone number for Epson printer support is (562) 276-7525.

Posted on Mar 30, 2007

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