Canon PIXMA MX700 All-In-One InkJet Printer
Problem for Canon PIXMA MX700 All-In-One InkJet Printer

Fax machine cuts into incoming calls




By pleasure580 on Dec 19, 2008

" "
Hi
Our MX700 shares a line with our telephone. Sometimes [not always] we will be talking to someone on the phone and the fax machine will cut into the call and all we can hear is like an echo of our own voice.
We have read the manual but can't seem to find a solution.
This is becoming a real pain and quite embarrassing when it cuts off our customers.

Thank you

Ray

Solution #1

posted on Dec 19, 2008
Not Helpful)

kb5tlq

Rank: Wiz 
Rating: 82%, 66 votes
Issue: Device answers while in Tel Priority Mode
Solution: Disable the Manual /Auto Switch MX700

Man/Auto Switch By default, [Man/Auto Switch] is set [OFF]. If it was set [ON] and you want to change this setting or if you want to increase the time before the fax answers, follow these steps.
1. Press the <FAX> button, then press the <Menu> button . The Fax menu is displayed.
2. Press the or button to select Maintenance/settings, then press the OK button.

The Maintenance/settings screen is displayed.
3. Press the or button to select Device settings, then press the OK button.

The Device settings screen is displayed.
4. Press the or button to select FAX settings, then press the OK button.

The FAX settings screen is displayed.
5. Press the or button to select RX settings, then press the OK button.
6. Press the or button to select [Manual / auto switch], then press the OK button.


7. Press the or button to select [ON] or [OFF], then press the OK button.


from canon website
"http://www.usa.canon.com/consumer/controller?act=ModelInfoAct&fcategoryid=123&modelid=15651#SupportDetailAct"

Comments:

Jan 19, 2009

- just found this at the website: "http://www.usa.canon.com/consumer/controller?act=PgComSmModDisplayAct&fcategoryid=238&modelid=15651&keycode=2112&id=48015"

Printer may enter fax reception mode during phone call


We have discovered a phenomenon that occurs when a phone is connected to the external device jack of the printers specified below. Depending on the usage environment, the printer may enter the fax reception mode during a phone call and the call will be terminated.
If your printer’s serial number is within the range shown below, and you have experienced this phenomenon, please install the appropriate firmware to correct this issue. If your printer’s serial number does not fall within the ranges indicated below, there is no need to install this firmware.
Click on your model to download the appropriate firmware and follow the instructions in the UpgradeProcedure.htm file. This file contains full details on how to upgrade your printer’s firmware.
For PIXMA MX300: AAUT00001 – AAUT67359
For PIXMA MX310: AAVH00001 – AAVH99999 and ABAW00001 – ABAW28715
For PIXMA MX700: AAXN00001 – AAXN96803



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