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Samsung TS-H492A/RSWN CD-RW/DVD-ROM  Burner

Combo drive CD not reading, but DVD ok (by 2 users)


posted by Najib on Mar 30, 2007


My drive reads DVDs with no problem, but CDs (data & audio) are not recognized. The drive makes a faint noise several times after a CD is entered then nothing happens. If I click on the CD icon in Windows, a message is displayed saying "please insert disk."

Comment by Najib, posted on Mar 31, 2007

I guess my drive faulty. Removing the drive and having Windows reinstall it didn't fix the problem.
I have the same problem.
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1 Other User Has The Same Problem

Comment by deepak007, posted on Oct 08, 2008

i have window xp profetional.

i have no problem with reading dvd.BUT READING CD IS ALWAYS A BIG PROBLEM FROM THE BEGINING FOR ME.I HAVE REINSTALLED THE
IDE/ATP...AND  CD/DVD DRIVE...FROM DEVICE MANAGER.


    PLZ PLZ HELP ME. HOPING QUICK REPLY....!

Clarification Request

by bigpolk, posted on Jan 25, 2008

where can i purchase a new or used same model ? Can the laser onthe cd be replaced alone without replacing the dvd whichis working good?

Best Solution

posted on Mar 30, 2007
Helpful (85)

sandrew

Rank:Wiz Wiz
Rating: 83%, 5015 votes
it may have dual laser and one that reads cd's is faulty, but try uninstalling the dvd drive first then re installing it to see if it cures it, if not the drive will need replacing.

Go to my computer>properties>hardware>device manager and look down the list for your cd/dvd drives and click the '+' sign then highlight your dvd drive and right click to delete.

Restart the pc and windows will find the drive again automatically and install the drivers
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