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Epson software does not permit printing when any of the cartridges are empty. It is a way to make sure you purchase more ink (It stinks, we all agree).
They also use the color cartridges to make up black ink, then print the black over the top!! Again a way to make sure it uses more ink than it is supposed to.
Good thing is there are plenty of compatibles on the market that work very well and cost much less than Epson OEM's.
Sorry it is not the answer you are looking for.
Wiping the nozzles with a moistened soft cloth or removing and reinserting the cartridges usually helps. The cartridges for the Lexmark X7170 are black: 32/34 and color: 33/35. If these are the cartridges that you purchased and even tried your old and new cartridges yet the problem persists, please don't hesitate to contact Lexmark technical support.
press menu then start bk copy then four times arrow-up (tel. index). machine switches to maintenance mode. press 7 then 6 then 4 then start bk copy. machine will refresh ink in tubes and ph and do some cleaning. after that press 7 then 6 then 3 then start bk copy. machine will do a power purge. after that leave mode by pressing 9 then 9. Run a quality test print by pressing ink etc. If you still cant see any colors the ph has dryed out. If you see some blocks try a manual cleaning (pressing ink shift to cleaning etc.). If the next test print out still is bad the ph is clogged due to generic ink and cant be cleaned anymore. In both way ph needs replacement.