Question about True Blue TB-50CR Bluetooth Headset
I truned on the power on button on the bluetooth headset. I got the blinking blue light going on. On the cell phone activated the bluetooth and when I am searching for the bluetooh device it says No bluetooth device found. Please help
I had the same poroblem. I turned the phone off and then restarted it. That worked for me. Try to make a phone call and see if you can hear it on the Bluetooth.
Also... compliments of Best Buy Troubleshooting -
Bluetooth Troubleshooting: Phones & Headsets
Problem #1: Headset and phone are turned on, but you don't hear anything in the headset, i.e., there is no dial tone.
Action #1: Make sure your phone is Bluetooth-capable. If it is not: A. Buy a new Bluetooth-capable phone. B. Purchase a Bluetooth adapter for your non-Bluetooth phone. The adapter will allow your phone to interact with a Bluetooth headset.
It's a Bluetooth-capable phone and Bluetooth headset, both are turned on, but you still don't hear anything.
Action #2: Make sure your phone, headset, and, if necessary, adapter are fully charged before attempting to synch the Bluetooth connection between the two devices - in many cases a blinking blue light will indicate the headset is charged.
Everything is charged, but still not working.
Action #3:Before two Bluetooth-enabled devices can communicate with each other, they need to be initially synched up to each other - also referred to as linking or pairing.
A. Find "Communications" or "Connections" on your phone's menu screen and explore within to locate "New" or "Bluetooth."
B. Push the main button on the headset until the light shines solid blue and is NOT blinking. C. Select Bluetooth on phone menu. Within Bluetooth you may need to select and highlight "Devices" or "Find Devices" (depending on where you are, there may be other Bluetooth devices available).
D. While the headset light is solid blue, open the Bluetooth link (or Find Devices) on your phone's menu screen and scroll through until you locate the headset you wish to synch up to. Your phone will automatically begin searching for Bluetooth devices within 30 feet of itself.
E. After a short period of time, your menu screen should say "connected" or "devices paired". Make sure you click or select the device name to finalize the connection. If you have successfully paired the two devices, you will hear a dial tone in the headset. Congratulations! You've joined the Bluetooth world.
Note: After a couple of minutes showing solid blue, the light on the headset will start blinking; you want to pair up the phone and headset while the light is still unblinking. This is important. If the light starts blinking before you can complete the connection, you will need to turn the headset off and on and start over.
You've followed all the instructions in this guide, and your Bluetooth connection is still not functioning properly.
Action #4: Take out your manual and carefully reread the section on synching up Bluetooth devices. If you still can't get things properly connected, we suggest you call the manufacturer regarding this issue.
Motorola: 1-877-MOTO-BLU for troubleshooting, or www.hellomoto.com
Jabra: 1-800-327-2230 from 8 a.m. to 8 p.m. EST for technical support; or www.jabra.com
I hope this helps.
Posted on Dec 19, 2008
Posted on Jan 14, 2017
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Posted on Jan 02, 2017
Tips for a great answer:
Apr 08, 2017 | Samsung Cell Phones
Feb 29, 2012 | Samsung Cell Phones
steps are for a headset that is already paired to you cell phone and is stored
in the phones trusted device / history list.
the lights on the Multi-Function Button of the headset (the top / largest
button of the three buttons); the light will be blinking Red if not
connected and blue if connected (paired and connected are two different things).
Push the volume up (middle button) 2 times, you should hear a beep each time
you press it. If you hear the beeps go to the next paragraph. If you hear no
beeps at all you will need to call 1-800-742-8588 for an RA # (Return
Authorization Number) for warranty and non warranty repairs.
Look at the lights on the Multi-Function Button on the headset
(the top / largest button of the three buttons); the light should be blinking Red if not
connected and Blue if connected (paired and connected are two different things).
Plug the headset into the power adaptor with power applied. Make sure your cell
phone is on and the Bluetooth power of the PHONE is turned on. After 5 seconds
unplug the headset from the charger and do not press any buttons. You should
get a slow Red blinking light at first. Allow the headset to connect
automatically to the cell phone, this may take up to 10 seconds. Once the
connection has occurred the Blue light on the Multi-Function
Button will blink once every second.
If after 10 seconds the light is still blinking Red once
every 5 seconds you will need to press either the Multi-Function Button of the
headset once to connect to the cell phone, or, your phone may be set up
requiring you press a designated button or sequence in the phone to connect to
the headset (meaning your cell phone is not set with or does not support
*NOTE* Most newer model cell phones have an automatic connect feature. Some phones have the categories of
"Headset", and "Hands Free" in their Bluetooth menu. Some companies use the term Auto-Connect
under the "Hands Free" category in their Bluetooth menu to indicate the set up
for use with the Bluetooth system in an AUTOMOBILE.
Automatic connection under the "Headset" category and Auto-connect under the "Hands Free" category are not the same thing. When dealing with the headset you want to work in the "Headset" menu and make sure the Auto-connect of the "Hands Free" menu is turned off.
If this doesn't correct the issue I'd recommend calling VXi at 800-742-8588 for additional clear and reset instructions and the possability of warranty repair options.
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