Question about PC Laptops

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Error ''installation in progress''

Every time i try to download an antivirus such as AVG it always comes up with the message another antivirus installation in in progress. I don't remember ever downloading any other anti-virus. Is there a way I can find out what's in progress and delete it?

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  • kcastro_joy Dec 19, 2008

    i don't see anything that looks like an antivirus on there.

  • kcastro_joy Dec 19, 2008

    Tried to do that and it gave me an error:



    One care installation cannot continue because another instance of Windows installer is already running on your computer. Please close the other program or restart your computer and then try installing One Care again.

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Hi there,

Most laptops come with some sort of antivirus software, even if it's just a trial. Open Task Manager, and click on the Processes tab, have a look down the list and see if you have anything on there that may look like an antivirus, i.e. Norton, Symantecs, McAffee, Avast. I also would have thought that it would be a .exe

So you may just be looking for Setup.exe. Right-click and stop the process and try again.

Hope that helps

Tim

Posted on Dec 19, 2008

  • Timothy Farley Dec 19, 2008

    Ok, go to www.onecare.live.com and run the complete Safety Scanner. You may have something left in your registry that doesn't need to be there. This will take a while, as it will scan for virus and mailware/adware, clean your registry, clean any old files you have, and checks the fragmentation of your drives. It's free to use, and as many times as you want. If you are running Vista, you need to click on the beta version.



    Hope this one works



    Tim

  • Timothy Farley Dec 20, 2008

    Yeah, I've had that before. Ran Task Manager, stopped the process, found windows live installer in the add/remove, and removed it. Had to run Windows Defender as well.



    Download Windows Defender and update it. Then restart your system in Safe Mode and run Windows Defender. This scans more files as windows hasn't been loaded.



    Tim

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1. If you are running any anitvirus prog now, first uninstall it. Then restart the machine.

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