Question about Microsoft Xbox 360 Console

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Always reads open tray - Microsoft Xbox 360 Console

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  • Anonymous Mar 03, 2009

    there is nothing abstructing it from closing it just wont start my games it just says open tray what else can i do

  • keith mahon Mar 18, 2009

    i got my xbox repaired over dis b4 now its happenin again its really pissen me off any disc i put in it just says open tray 

  • Anonymous Mar 24, 2009

    i put in a game (new or old) and it starts to read it then stops and says "open tray". DvDs wont play either. it sucks

  • Anonymous Mar 25, 2009

    i put it all my different games and it still says " open tray" its retarded

  • newman34 Mar 25, 2009

    i get to the dashboard and it says open tray, while theres a game in the console. i tried all of my games and my xbox 360 will not read games. what do i do?

  • Anonymous Mar 27, 2009

    This happens, even when I set the Xbox 360 to start up in game when a disk is in the drive.

  • Anonymous Apr 27, 2009

    tried your fix-worked first time-thnx

  • Anonymous May 02, 2009

    bah it just sais open tray and i have a samsung dvd drive i never see a fix for that one though

  • Anonymous May 07, 2009

    I have the same problem. I am going to try the software first, then knocking, then the dvd drive fix. I also read another one about the magnet on the inside coming loose (it's there as a balance). Will let you know how it works out.



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Ok i solved this the other day..BUT..this all depends if ur xbox is stil in warranty or not or if u want to open up your xbox which will void the warranty...if ur xbox is still in warranty than send it back...from what i heard they can fix it and have it back within a week.

If your xbox warranty ran out this is waht u can do

1) if u dont want to open ur xbox look at this video here

2) this is what i did..first open ur box this video will show u how then do this....

THIS kid is a savior trust me this thing to note though...he has the same drive as me..which is a BenQ...yours may be different. im not sure if the other drives have those nubs on the back so u may want to look up what drive u have b4 u do this....good luck man

message me if u have any questions

Posted on Mar 14, 2009

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I had the same problem. Here's what I was told to do (and it worked). If your problem is different, then I'm sorry, I don't know what else to do. This is worth a try, though. Go to System Settings>Console Settings>Startup. Make "Disc" the startup. Shut down your 360, take the hard drive out, and start it back up (with a working disc in the disc tray). If the game doesn't start, I'm sorry, but I can't help you. If it does, however, then turn it off, put the hard drive back in, then turn it on. Go to System Settings>Memory. Now, press these things in order. X, X, Left Bumper, Right Bumper, X, X. When it asks if you want to continue, press yes (don't worry, it doesn't damage your save files or anything). Then go back to the dashboard and try starting up your game. I hope that helped.

Posted on Mar 17, 2009

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I had the same problem but I have a simple fix I just put my xbox in the upright position instead of the horizontal position and now it works just fine hope it works for you

Posted on Mar 27, 2009

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Either you pulled on the tray, and damaged it or something not making the tray go all the way in.

check to see if anything obstructing the tray from going in, DUST, is the first culprit. try cleaning with short blast of air inside of the dvd drive, be warned, might cause more damage then good, do short small burst of air. you dont want dust on your lens eye, so it might be tricky.

Good Luck

I’m happy to help further over the phone at

Posted on Dec 19, 2008

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Console attemts to read disc and open tray display follows soon after. Unit not in warrany.

Posted on Jan 07, 2010

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Happy Gaming, please do take time to rate my solution


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