Microsoft Xbox 360 Console
Problem for Microsoft Xbox 360 Console

Always reads open tray




By javierrod74 on Dec 19, 2008

" "
always reads open tray

Same Problem

May 07, 2009

-   I have the same problem. I am going to try the software first, then knocking, then the dvd drive fix. I also read another one about the magnet on the inside coming loose (it's there as a balance). Will let you know how it works out. -   Guest

May 02, 2009

-   bah it just sais open tray and i have a samsung dvd drive i never see a fix for that one though-   Guest

Apr 27, 2009

-   tried your fix-worked first time-thnx -   Guest

Mar 27, 2009

-   This happens, even when I set the Xbox 360 to start up in game when a disk is in the drive. -   Guest

Mar 25, 2009

-   i get to the dashboard and it says open tray, while theres a game in the console. i tried all of my games and my xbox 360 will not read games. what do i do?-   newman34

Best Solution

posted on Mar 14, 2009
Very Helpful)

Diabolus

Rank: Apprentice 
Rating: 100%, 7 votes
ok i solved this the other day..BUT..this all depends if ur xbox is stil in warranty or not or if u want to open up your xbox which will void the warranty...if ur xbox is still in warranty than send it back...from what i heard they can fix it and have it back within a week.

If your xbox warranty ran out this is waht u can do

1) if u dont want to open ur xbox look at this video here http://www.youtube.com/watch?v=Wwhm1djj9n0

2) this is what i did..first open ur box this video will show u how http://www.youtube.com/watch?v=Dtm7V4NotgA then do this.... http://www.youtube.com/watch?v=TnVKjlpORYw&feature=related

THIS kid is a savior trust me this works...one thing to note though...he has the same drive as me..which is a BenQ...yours may be different. im not sure if the other drives have those nubs on the back so u may want to look up what drive u have b4 u do this....good luck man

message me if u have any questions
Was this helpful?
Yes
No
7 people thought this was helpful

Solution #2

posted on Mar 17, 2009
Helpful)

getajob92

Rank: Apprentice 
Rating: 92%, 9 votes
I had the same problem. Here's what I was told to do (and it worked). If your problem is different, then I'm sorry, I don't know what else to do. This is worth a try, though. Go to System Settings>Console Settings>Startup. Make "Disc" the startup. Shut down your 360, take the hard drive out, and start it back up (with a working disc in the disc tray). If the game doesn't start, I'm sorry, but I can't help you. If it does, however, then turn it off, put the hard drive back in, then turn it on. Go to System Settings>Memory. Now, press these things in order. X, X, Left Bumper, Right Bumper, X, X. When it asks if you want to continue, press yes (don't worry, it doesn't damage your save files or anything). Then go back to the dashboard and try starting up your game. I hope that helped.
Was this helpful?
Yes
No
6 people thought this was helpful

Solution #3

posted on Dec 19, 2008
Somewhat Helpful)

MrARCADIAN

Rank: Wiz  Microsoft Expert
Rating: 83%, 131 votes
either you pulled on the tray, and damaged it or something not making the tray go all the way in.

check to see if anything obstructing the tray from going in, DUST, is the first culprit. try cleaning with short blast of air inside of the dvd drive, be warned, might cause more damage then good, do short small burst of air. you dont want dust on your lens eye, so it might be tricky.

Good Luck
Was this helpful?
Yes
No
2 people thought this was helpful

Solution #4

posted on Mar 27, 2009
Somewhat Helpful)

kbennettbeau

Rank: Apprentice 
Rating: 81%, 4 votes
I had the same problem but I have a simple fix I just put my xbox in the upright position instead of the horizontal position and now it works just fine hope it works for you
Was this helpful?
Yes
No
1 person thought this was helpful

Popular Solutions for Microsoft Xbox 360 Console


Questions and Unsolved Problems for Microsoft Xbox 360 Console


Do you recommend Microsoft Xbox 360 Console?
Answer

Answer
my usb port is broken the metal bits have bent right round

Answer
game is telling us to change to pal 60 when i do it the screen goes blurry and black and white

Answer
The color display is mostly yellow the whole time xbox is on? any way to fix this?

Answer
i recently downloaded facebook in marketplace on my xbox 360 console. the problem is when it asked... (More)


9 Other Users Have The Same Problem - Continued

Comment by Guest, posted on Mar 25, 2009

i put it all my different games and it still says " open tray" its retarded

Comment by Guest, posted on Mar 24, 2009

i put in a game (new or old) and it starts to read it then stops and says "open tray". DvDs wont play either. it sucks

Comment by osaris, posted on Mar 18, 2009

i got my xbox repaired over dis b4 now its happenin again its really pissen me off any disc i put in it just says open tray 

Comment by Guest, posted on Mar 03, 2009

there is nothing abstructing it from closing it just wont start my games it just says open tray what else can i do

Didn't find what you were looking for?

Describe your problem:

Select a Category:







Ask our Experts

 

Solve Your Problem Now!
Chat Live with an Expert
Chat Now
Top Video Game... Experts



       
Solve Your Problem Now!
Chat Live with an Expert
Chat Now

Insert Link
Insert Image
Insert You-Tube clip
Insert List
Insert List
Spell Check

What is this?



Select