Question about HP OfficeJet 6110 All-In-One InkJet Printer

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Original jam error keeps displaying but nothing is jamed, I try to reset the wole printer by pluging it while pressin #+6 or #+3 but it thinks that the buttons are stuck.

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There is paper jammed in the machine or something is blocking the sensor for the paper path.

Remove the obstruction (try a vacuum cleaner nozzle down the feed path) and the machine should be right again

Posted on Dec 19, 2008


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Resetting the printer. After the Ink Service Module has been replaced, trigger level 1, 2a, 2b, or 3 will still be displayed when the printer is turned on. Reset the printer to remove the trigger level messages.
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    OK I had the hp error code 0xc18a0001 problem and here is the conversation I had with the tech...
    James Cowan: HP error code 0xc18a0001
    Earnest: I will assist you in this regard. I understand that a error code with 0xc18a0001 with "Ink System failure" is displayed on the front panel of the All-In-One printer. Am I correct?
    James Cowan: Correct
    Earnest: May I have the model number of All-In-One you are using?
    James Cowan: c6250
    Earnest: Please let me know the room temperature in which printer is replaced
    James Cowan: 67 degrees F
    Earnest:: OK. Please perform the below steps on the front panel of the printer to resolve the issue
    James Cowan: OK
    Earnest:: Press and hold the "left arrow" key. Press the "Setup" key and release both keys, display should say "Enter Special Key Combo". Press and release the "OK" button
    Earnest: Please ignore the above steps
    James Cowan: OK yes nothing seemed to do anything
    Earnest: Please perform the below steps on the front panel of the printer. Press and Hold the "Print Photos" & "Red Eye Removal" buttons. Release both buttons. Display should say"Enter Special Key Combo". Press and release in sequence"Red Eye Removal", "Print Photos", "Red Eye Removal"
    Earnest: Display should say "Support" and display the FW rev (something like R0616R)
    James Cowan: COxxFN0723BR
    Earnest: OK. Press and release the right arrow button until the display says "System Configuration Menu"
    James Cowan: OK
    Earnest: Press and release the "OK" button
    James Cowan: OK and it says hardware failure status
    Earnest: Display should say "Hardware failure status: Clear. Press OK to clear". Press and release the "OK" Button. Message changes to "Hardware failure status Cleared. Press Cancel to continue". Press and release the "CANCEL" button as many times as necessary, so that, either the "Welcome to Photosmart Express" screen appears, or, the "Ink System Failure" screen appears. Please do not try to print at this stage
    James Cowan: OK
    Earnest: Using the Power Button, turn the unit OFF and unplug the power cable from back of the printer and wall outlet. Let me know once you are done with the above steps
    James Cowan: OK its unplugged
    Earnest: Wait 30 seconds for the power to get discharged and then plug the power cable into the wall outlet first and then into the back of the printer. Turn the unit on. The printer may display message "Use POWER button to shutdown the printer" followed by "Press OK to continue". Press OK
    James Cowan: OK
    Earnest: Let me know the message displaying on the front panel of the printer
    James Cowan: printer preparation occuring - do not interrupt
    Earnest: OK
    James Cowan: OK its done
    Earnest: Let us print a self test page from the printer now
    James Cowan: OK deal
    Earnest: 1) Load letter, A4, or legal unused plain, white paper into the input tray
    2) Make sure that the printer is on and loaded with unused plain, white paper
    3) Press Setup. The Setup menu appears
    4) Press the down arrow button to select Tools and then press OK
    5) Press the down arrow button to select Self-test Report , and press OK. The self-test report prints
    James Cowan: OK printing
    Earnest: OK, please check whether all the colors pritned perfectly on the test page
    James Cowan: Perfect
    Earnest: Great... Cheers!!!
    James Cowan: Thank you very much
    Earnest: Now you can continue using the printer.

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    "Clear paper jam" error, but there is no jam!

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    Carriage jam

    Try this (it may not work) -
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    2. On the unit keypad press the # and the 6 keys simultaneously and hold both keys down while plugging in the power cord.
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    Wait until the unit initialization process is complete. The unit will have recovered its original settings.

    I've had this error before and had no obvious fault with the carriage (it moved freely and the encoder strip was in place) i managed to clear the error by stripping the printer down and cleaning around the service station area

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    Turn the printer off and on to see if it can automatically clear some or all of the jam. Many printers provide an error-code listing on the front panel display for the area where the jam occurred. If your printer shows an error code, be sure and check the printer manual to see if that identifies the area of the printer where the jam occurred. 
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    If you find a piece of jammed paper, remove it by holding it with both hands and pulling firmly (see A). The goal is to keep the paper from tearing. If several pieces are jammed together, try pulling out the middle piece first to loosen the jam. 
    If the paper does tear, try rotating the roller gears manually to free the paper (see B). Don't force anything, though. 
    Replace the toner or ink cartridge and paper trays, close any doors you opened and turn the printer back on. 
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