Question about Logitech Harmony 1000 LCD Touchscreen Remote Control

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Harmony 1000 in safe mode?

HARMONY 1000 IS IN safe mode?

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  • Anonymous Mar 15, 2009

    I don't know how to turn my Harmony Advanced Universal Remote 1000 off safe mode!!!!!!!



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The harmony remotes have a built in safe mode, similar to a Windows XP computer. Usually you enter the safe mode on the harmony remotes by taking the battery out, then pressing the power off button and holding while putting the battery in. If you continue to press the power off button, the remote will display safe mode on the screen.

If you are not doing the above procedure and you are still getting the safe mode on the display of the remote, I would try to update the firmware on the remote. And if you have an RF Extender, update the firmware on it at the same time.

Hope this helps,

Posted on Dec 29, 2008


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Posted on Jan 02, 2017


SOURCE: my harmony 550 displays safe mode . how do i fix it?

Hi . Here's how to fix it and get your remote out of safe mode:

1. Connect your remote to the computer.

2. Launch the Harmony Remote Software, and log in.

3. Click "Downloads" at the top and click "Firmware"

4. The remote will go through the firmware update.

5. Select "Yes", and click NEXT to update the remote.

Voila! Hope this can help

Posted on Mar 05, 2010

  • 1 Answer

SOURCE: my harmony is stuck in safe mode

I had the same issue this morning so my apologies for the delay in answering you. After numerous delays and frustrations in being unable to "update" my remote i did the following. First, remove all batteries and disconnect remote from the USB cable. Check ALL buttons to ensure that none are stuck in the down position. I found that my SELECT/OK button was stuck in the "on" position. Continue to check all buttons to make sure all test fine. After doing this hold down the "Off" button while connecting the USB cable, still no batteries in the unit at this time. Hold the "Off" button down for at least 10 seconds or until the units Testing is completed. If the Harmony remote software is up, perform the Update Remote step still sans batteries. After it completes it may perform a self test again (mine did) and after it completes then insert the batteries back into the unit. Hope this helps.

Posted on Dec 26, 2008

  • 86 Answers

SOURCE: harmony 550 in safe mode

Hi There,
To get out of safe mode, do a firmware update from your PC. This will install the latest firmware and your configuration. Safe mode is a bootstrap designed to recover from firmware corruption issues so about the only thing it knows how to do is reload firmware.
However, if the remote fails to communicate with the PC when it is stuck in Safe Mode, please try the following.

1. Remove the batteries from the remote & check for any stuck buttons especially the Power button that may be causing the remote to stay in this state.
2. If it still will not apply firmware to get out of safe mode, then still without batteries hold down the #2 button while plugging into USB, and it should exit Safe Mode, and say something similar to 'Firmware Upgrade Success'. Even though it says this, still perform the Firmware upgrade since it was stuck in Safe Mode to begin with.

Posted on Aug 29, 2009

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1 Answer

My harmony 520 simply stopped working.

Have you tried resetting your Logitech Harmony 520 remote by updating your remote's firmware? Firmware replacement fixes several Harmony problems.

To upgrade or reapply the firmware on your Harmony remote:
  1. Launch the Harmony remote software and log into your account.
  2. Click on the Downloads button at the top-right corner of your screen.
  3. Click on the Firmware button. Follow the onscreen instructions to upgrade the firmware on your Harmony remote.
  4. Once the firmware upgrade is complete, click on the Update Remote button.
I hope that helps.
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Apr 10, 2010 | Logitech Harmony 1000 LCD Touchscreen...

1 Answer

I have a Harmony 1000 remote and it will not work out of the cradle i changed the battery and it still doesnt work

Hi! You should try to update the firmware in safe mode:

1. Remove the battery, press and hold the 'OFF' button, and re-insert the battery. The screen will display 'Safe Mode!', or the 'Activities' button will be lit.
2. Connect your remote to the computer.

3. Launch the Harmony Remote Software, and log in.

4. Click "Downloads" at the top and click "Firmware".

5. The remote will go through the firmware update.

6. Select "Yes", and click NEXT to update the remote.

If it does not go into safe mode, or the firware update will not complete then it's probably a hardware issue. If you're in warranty you can call Logitech for a replacement.

Mar 09, 2010 | Logitech Harmony 1000 LCD Touchscreen...

1 Answer

Harmony Remote Control Safe Mode


Please update remote with remote control software. Repeat the process in "safe mode" with no battery and the unit in the cradle.

Oct 25, 2008 | Logitech Harmony 1000 LCD Touchscreen...

1 Answer


1- Remove the battery from the Harmony Remote for 10 seconds and insert it back in, and test the remote to see if the screen is displayed properly. If this does not fix the issue, please proceed with the following steps.
2- Make sure you have the latest Logitech Harmony Software (version 7.6.0) installed on your computer.
3- Connect your Harmony Remote to the computer. Run the Logitech Harmony Remote software on the computer and Login to your account.
4- Click on the "Downloads" button at the top and select "Firmware"
5- Remote will go through the firmware update, which will put the Harmony Remote back to Factory Default with the most updated firmware. Then software will ask you to select "Yes" to update the remote and click on "Next" to do a remote update, which will take the information on your account with your Devices and Activities and bring them into the Harmony Remote.
6- If this Firmware Update process does not fix the LCD screen issue, try doing a Firmware Update in "Safe Mode". To do this; remove the battery from the remote, press and hold the "Off" button on the top of the Harmony Remote and insert the battery back in to the Harmony Remote. Screen will display "Safe Mode" and then please follow the steps 3 through 5 again.

Jan 05, 2008 | Logitech Harmony 1000 LCD Touchscreen...

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