Question about HP (346789-001) CD-RW/DVD-ROM Combo Drive

2 Answers

PLEASE INSERT BLANK OR REWRITABLE CD INTO THE HP DVDRW DL (E:) DR

Here is my problem,
I use a HP pre-installed sonic program to burn DVD's and CD's.
I was having some problems with my computer and I accidently wiped my computer clean, loosing everything!
So I followed the "easy step by step format my computer feature".
All was good, got my pre-loaded XP back, also got back all my pre-programed software such as sonic.
I was thrilled, until I put a CD-R disk in my burner tray, I then made a song selection in my sonic music software and then hit burn.
My disk tray opened and a message read, PLEASE INSERT BLANK OR REWRITABLE CD INTO THE HP DVDRW DL (E:) DRIVE.
I have tried dozens of blank CD's and no luck, tried HP to down load new drivers and no luck, tried Driver Detective and it found tons of problems, but have to buy service to fix.
So I loaded PC WIZARD 2008 and this is what it says regarding my dvd/cd system.
I cannot understand a thing it says?
Can anyone help me get my DVD/CD burners to work again?
PLEASE.
See my info below:
Informations CD-Rom HP DVD Writer 840b :
IDE Channel : #1 - Master Drive
Manufacturer : HP
Model : HP DVD Writer 840b
Revision (Firmware) : HI86
Serial ATA : No
Support : ATA/ATAPI-5
IORDY : Yes
LBA Mode : Yes
DMA Mode : Yes
NCQ Mode : No
SCT Mode : No
DCO Mode : No
NV Cache : No
TCQ Mode : No
CFA Power Mode : No
SETMAX : No
Multiword DMA Mode : 2
PIO Mode : PIO 4
UDMA Mode max. : 2 (ATA-33)
UDMA Mode Enabled : 0 (ATA-33)
SMART : No
SMART Self-Test : No
AAM : No
Write Cache : No
Rotation Control : CLV

CD-R Read : Yes
CD-RW Reading : Yes
DVD-Rom Reading : Yes
DVD-RAM Reading : Yes
DVD-R Reading : Yes
DVD-RW Reading : Yes
DVD+R Reading : Yes
DVD+RW Reading : Yes
DVD+R DL Reading : Yes
DVD BD Reading : No
DVD BD-RE Reading : No
DVD BD-R Reading : No
DVD BD-Rom Reading : No
DVD HD Reading : No

CD-R Writing : Yes
CD-RW Writing : Yes
DVD-RAM Writing : Yes
DVD-R Writing : Yes
DVD+R Writing : Yes
DVD-RW Writing : Yes
DVD+RW Writing : Yes
DVD+R DL Writing : Yes
DVD BD Writing : No
DVD BD-RE Writing : No
DVD BD-R Wrting : No
DVD HD Writing : No
DVD HD-RW Writing : No

SMART : No
DVD CSS : Yes
DVD CPRM : Yes
AACS : No
VCPS : No
Mount Rainier (MRW) : No
Buffer Underrun : Yes
JustLink : No
LabelFlash : No
LightScribe : Yes
LightScribe Drive Speed : Yes
SolidBurn : No

Method 2 : Yes
CD-Audio Support : Yes
MultiSession or Photo-CD : Yes
Side Change Capable : No

Reading CD-Rom : 40x (7056 KB/s)
Reading DVD-Rom : 12x

Writing CD-R : 40x (7056 KB/s)
Writing CD-RW : 24x
Writing DVD-R : 8x
Writing DVD-RW : 4x
Writing DVD+R : 8x
Writing DVD+RW : 4x
Writing DVD+R DL : 2x

Region Code : Installed
Region : 0
User Changes : 4
Vendor Changes : 4
RPC Phase II : Yes

Informations CD-Rom IDE-DVD DROM6216 :
IDE Channel : #1 - Slave Drive
Manufacturer : IDE-DVD
Model : IDE-DVD DROM6216
Revision (Firmware) : HD08
Serial ATA : No
Support : ATA/ATAPI-0
Cache : 64 KB
IORDY : Yes
LBA Mode : Yes
DMA Mode : Yes
NCQ Mode : No
SCT Mode : No
DCO Mode : No
NV Cache : No
TCQ Mode : No
CFA Power Mode : No
SETMAX : No
Multiword DMA Mode : 2
PIO Mode : PIO 4
UDMA Mode max. : 5 (ATA-100)
UDMA Mode Enabled : 2 (ATA-33)
SMART : No
SMART Self-Test : No
AAM : No
Write Cache : No

CD-R Read : Yes
CD-RW Reading : Yes
DVD-Rom Reading : Yes
DVD-RAM Reading : No
DVD-R Reading : Yes
DVD-RW Reading : Yes
DVD+R Reading : Yes
DVD+RW Reading : Yes
DVD+R DL Reading : Yes
DVD BD Reading : No
DVD BD-RE Reading : No
DVD BD-R Reading : No
DVD BD-Rom Reading : No
DVD HD Reading : No

CD-R Writing : No
CD-RW Writing : No
DVD-RAM Writing : No
DVD-R Writing : No
DVD+R Writing : No
DVD-RW Writing : No
DVD+RW Writing : No
DVD+R DL Writing : No
DVD BD Writing : No
DVD BD-RE Writing : No
DVD BD-R Wrting : No
DVD HD Writing : No
DVD HD-RW Writing : No

SMART : No
DVD CSS : Yes
DVD CPRM : No
AACS : No
VCPS : No
Mount Rainier (MRW) : No
Buffer Underrun : No
JustLink : No
LabelFlash : No
LightScribe : No
LightScribe Drive Speed : No
SolidBurn : No

Method 2 : Yes
CD-Audio Support : Yes
MultiSession or Photo-CD : Yes
Side Change Capable : No

Reading CD-Rom : 40x (7040 KB/s)
Reading DVD-Rom : 12x

Region Code : Installed
Region : 0
User Changes : 4
Vendor Changes : 4
RPC Phase II : Yes

Posted by on

  • warrengfunk7 Jan 26, 2009

    I have the same problem. I have uninstalled the burner and restarted computer and problem persists. I have contacted HP and they say I have to pay them for customer service, because it's been past a year since I purchased the computer. I have searched help elsewhere and they all tell be to uninstall the drive and restart, even though I said I already tried that. BULLLSHIT!!

×

2 Answers

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that gotĀ 5 achievements.

    Sniper:

    An expert who has posted more than 50 answers, of which 90% or more were rated as helpful.

    Governor:

    An expert whose answer gotĀ voted for 20 times.

  • Expert
  • 103 Answers

Ree install your burning program cheers

Posted on Apr 09, 2009

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

Thats the way to do thats

Posted on Jan 06, 2015

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

2 Answers

Dvd s not rideing...mp3 cd s rideing......pls solw mybproblem..


Maybe it is because it is a cd player and not a dvd player.

Jan 11, 2017 | Computers & Internet

2 Answers

I've got yuyun_cantix icon on my desktop. Could you ,please help me with this problem? Thanks.


not a real description of the problem
try this
right click on the icon and in the drop down box--- delete ---
the program will still be on the computer
if however you wish to remove the problem entirely--go control panel-- go programs -highlight yunyun line-- click uninstall and then when finished go to the icon on the desk top and follow the first instruction

Jan 09, 2017 | Icon Computers & Internet

1 Answer

Burning movies on the computer , playback fine on two computeers , will not play on ONN portable player used DVD-R


Burning dvd\'s is always a crapshoot when you have multiple machines. Computer drives are more tolerant on playback - the problem lies with your other, independent playback units. That is why in your main viewing area it is important that you have a few units so that if disk does not play in one machine, it will play on another. Has to do with the individual differences and calibrations of the machines involved. Store bought dvd\'s have less problems because their laser reflectivity is always higher than disks you burn, and therefore, easier to read properly. Price of the unit has no reflection on ability to properly read the disk. Sometimes and often, a cheaper machine will work better with copies - you never know.

Feb 19, 2014 | Computers & Internet

1 Answer

Speakers don t work


try checking windows control panal too see if you have drivers installed. if o.k. try sound icon to see if you have ticked mute box. here's the one that got me,the dvd playing program had the mute box ticked. re-launch dvd played/media played and un-tick. good luck

Nov 10, 2013 | Computers & Internet

3 Answers

How to install Anti virus on my desktop


Following the steps to install antivirus on you pc.

Compare antivirus software. Look at the features and benefits of each. Read reviews from authoritative editors from magazines such as "PC World," "Smart Computing" and "PC Magazine." Editors who write for these magazines typically test antivirus software as an unbiased outsider and write about both the good and bad sides of antivirus software. For example, the editors at "PC World" recommended Avira AntiVir, Avast Antivirus and Panda Cloud Antivirus in an August 2009 article. Visit the websites of each antivirus program to view screen shots and descriptions of how the program works. Make a final decision about which antivirus program you want to install.

Navigate to the website of the antivirus program you've chosen. Go to the "Downloads" section of the site if you're obtaining a free antivirus software. Click on the "Purchase" section or "Buy" button if you have chosen licensed software; pay for and complete the transaction. Click the "Download" button or link for the antivirus program. Save the file to your computer desktop or to a computer directory or folder which you can easily remember.

Find the antivirus program file you downloaded on your computer. Double-click the ".exe" file (which is an executable file that will install the antivirus program). Once you double-click the ".exe" file, the installation process will automatically begin. Click "Continue" or "Next" on each screen to complete the installation process. Enter your name and contact details if registration is required. Follow any other on-screen prompts to complete the antivirus program installation. Restart your computer if necessary.

Feb 18, 2011 | Computers & Internet

2 Answers

How to install bluetooth on my pc


Hello,
This depends on what kind of bluetooth you plan on using. Certain things like a Blu-Ray DVD Drive needs to be installed and hooked up internally in your PC, while something like Headphones or a Keyboard simply just needs a USB-based transmitter or a Bluetooth card that plugs into your computer.

Hope that helps,

Aaron Busch

Jan 01, 2011 | Computers & Internet

2 Answers

How do i turn my bluetooth on?acer aspire 5044wlmi


For Acep Aspire 504x model systems that have Bluetooth built in, there is an on/off switch located in the front of the system.

For systems with bluetooth built in there will be two buttons next to each other just left of the mic and headphone ports.

The left of the 2 buttons is the bluetooth switch and the right of the 2 buttons is for 802.11 wireless.

If you only have 1 button then you do not have bluetooth built-in. You can also check to see if bluetooth is included by looking at the bottom, if Bluetooth is installed there will be a white FCC lebel with the name Bluetooth written on it.

Nov 18, 2009 | Computers & Internet

1 Answer

I can't get my computer to accept my user password to logon to my computer; password is correct and is being typed correctly. I get that wrong username or password message. In addition to this, my...


Please download the ERD Winternal Image from http://www.mininova.org/tor/857048 and burn it in a CD.
Thenboot your PC from the CD. Select your Windows Media Edition for whichyou have forgot password. Without asking for any password you will getinto Windows. Then goto control panel->User Accounts->Select theUsername[for which u want to change password]. Then use change passwordoption to change password. Then Reboot the PC and remove the CD. Nowyour windows password will be reset.
Thanks.

Mar 08, 2009 | Computers & Internet

Not finding what you are looking for?
HP (346789-001) CD-RW/DVD-ROM Combo Drive Logo

2,337 people viewed this question

Ask a Question

Usually answered in minutes!

Top HP Computers & Internet Experts

Brian Sullivan
Brian Sullivan

Level 3 Expert

27725 Answers

Les Dickinson
Les Dickinson

Level 3 Expert

18357 Answers

Tony

Level 3 Expert

2598 Answers

Are you a HP Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...