Question about HP (346789-001) CD-RW/DVD-ROM Combo Drive

2 Answers

PLEASE INSERT BLANK OR REWRITABLE CD INTO THE HP DVDRW DL (E:) DR

Here is my problem,
I use a HP pre-installed sonic program to burn DVD's and CD's.
I was having some problems with my computer and I accidently wiped my computer clean, loosing everything!
So I followed the "easy step by step format my computer feature".
All was good, got my pre-loaded XP back, also got back all my pre-programed software such as sonic.
I was thrilled, until I put a CD-R disk in my burner tray, I then made a song selection in my sonic music software and then hit burn.
My disk tray opened and a message read, PLEASE INSERT BLANK OR REWRITABLE CD INTO THE HP DVDRW DL (E:) DRIVE.
I have tried dozens of blank CD's and no luck, tried HP to down load new drivers and no luck, tried Driver Detective and it found tons of problems, but have to buy service to fix.
So I loaded PC WIZARD 2008 and this is what it says regarding my dvd/cd system.
I cannot understand a thing it says?
Can anyone help me get my DVD/CD burners to work again?
PLEASE.
See my info below:
Informations CD-Rom HP DVD Writer 840b :
IDE Channel : #1 - Master Drive
Manufacturer : HP
Model : HP DVD Writer 840b
Revision (Firmware) : HI86
Serial ATA : No
Support : ATA/ATAPI-5
IORDY : Yes
LBA Mode : Yes
DMA Mode : Yes
NCQ Mode : No
SCT Mode : No
DCO Mode : No
NV Cache : No
TCQ Mode : No
CFA Power Mode : No
SETMAX : No
Multiword DMA Mode : 2
PIO Mode : PIO 4
UDMA Mode max. : 2 (ATA-33)
UDMA Mode Enabled : 0 (ATA-33)
SMART : No
SMART Self-Test : No
AAM : No
Write Cache : No
Rotation Control : CLV

CD-R Read : Yes
CD-RW Reading : Yes
DVD-Rom Reading : Yes
DVD-RAM Reading : Yes
DVD-R Reading : Yes
DVD-RW Reading : Yes
DVD+R Reading : Yes
DVD+RW Reading : Yes
DVD+R DL Reading : Yes
DVD BD Reading : No
DVD BD-RE Reading : No
DVD BD-R Reading : No
DVD BD-Rom Reading : No
DVD HD Reading : No

CD-R Writing : Yes
CD-RW Writing : Yes
DVD-RAM Writing : Yes
DVD-R Writing : Yes
DVD+R Writing : Yes
DVD-RW Writing : Yes
DVD+RW Writing : Yes
DVD+R DL Writing : Yes
DVD BD Writing : No
DVD BD-RE Writing : No
DVD BD-R Wrting : No
DVD HD Writing : No
DVD HD-RW Writing : No

SMART : No
DVD CSS : Yes
DVD CPRM : Yes
AACS : No
VCPS : No
Mount Rainier (MRW) : No
Buffer Underrun : Yes
JustLink : No
LabelFlash : No
LightScribe : Yes
LightScribe Drive Speed : Yes
SolidBurn : No

Method 2 : Yes
CD-Audio Support : Yes
MultiSession or Photo-CD : Yes
Side Change Capable : No

Reading CD-Rom : 40x (7056 KB/s)
Reading DVD-Rom : 12x

Writing CD-R : 40x (7056 KB/s)
Writing CD-RW : 24x
Writing DVD-R : 8x
Writing DVD-RW : 4x
Writing DVD+R : 8x
Writing DVD+RW : 4x
Writing DVD+R DL : 2x

Region Code : Installed
Region : 0
User Changes : 4
Vendor Changes : 4
RPC Phase II : Yes

Informations CD-Rom IDE-DVD DROM6216 :
IDE Channel : #1 - Slave Drive
Manufacturer : IDE-DVD
Model : IDE-DVD DROM6216
Revision (Firmware) : HD08
Serial ATA : No
Support : ATA/ATAPI-0
Cache : 64 KB
IORDY : Yes
LBA Mode : Yes
DMA Mode : Yes
NCQ Mode : No
SCT Mode : No
DCO Mode : No
NV Cache : No
TCQ Mode : No
CFA Power Mode : No
SETMAX : No
Multiword DMA Mode : 2
PIO Mode : PIO 4
UDMA Mode max. : 5 (ATA-100)
UDMA Mode Enabled : 2 (ATA-33)
SMART : No
SMART Self-Test : No
AAM : No
Write Cache : No

CD-R Read : Yes
CD-RW Reading : Yes
DVD-Rom Reading : Yes
DVD-RAM Reading : No
DVD-R Reading : Yes
DVD-RW Reading : Yes
DVD+R Reading : Yes
DVD+RW Reading : Yes
DVD+R DL Reading : Yes
DVD BD Reading : No
DVD BD-RE Reading : No
DVD BD-R Reading : No
DVD BD-Rom Reading : No
DVD HD Reading : No

CD-R Writing : No
CD-RW Writing : No
DVD-RAM Writing : No
DVD-R Writing : No
DVD+R Writing : No
DVD-RW Writing : No
DVD+RW Writing : No
DVD+R DL Writing : No
DVD BD Writing : No
DVD BD-RE Writing : No
DVD BD-R Wrting : No
DVD HD Writing : No
DVD HD-RW Writing : No

SMART : No
DVD CSS : Yes
DVD CPRM : No
AACS : No
VCPS : No
Mount Rainier (MRW) : No
Buffer Underrun : No
JustLink : No
LabelFlash : No
LightScribe : No
LightScribe Drive Speed : No
SolidBurn : No

Method 2 : Yes
CD-Audio Support : Yes
MultiSession or Photo-CD : Yes
Side Change Capable : No

Reading CD-Rom : 40x (7040 KB/s)
Reading DVD-Rom : 12x

Region Code : Installed
Region : 0
User Changes : 4
Vendor Changes : 4
RPC Phase II : Yes

Posted by on

  • warrengfunk7 Jan 26, 2009

    I have the same problem. I have uninstalled the burner and restarted computer and problem persists. I have contacted HP and they say I have to pay them for customer service, because it's been past a year since I purchased the computer. I have searched help elsewhere and they all tell be to uninstall the drive and restart, even though I said I already tried that. BULLLSHIT!!

×

Ad

2 Answers

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that gotĀ 5 achievements.

    Sniper:

    An expert who has posted more than 50 answers, of which 90% or more were rated as helpful.

    Governor:

    An expert whose answer gotĀ voted for 20 times.

  • Expert
  • 103 Answers

Ree install your burning program cheers

Posted on Apr 09, 2009

Ad
  • Level 1:

    An expert who has achieved level 1.

    New Friend:

    An expert that has 1 follower.

  • Contributor
  • 1 Answer

Thats the way to do thats

Posted on Jan 06, 2015

Ad

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Dvd driver does not play or burn blank dvds compaq r4000 but it will play dvds & cd its got dvdrw/r rw dvd+r dl n the driver


Try another DVD-RW drive because it sounds like the laser is going bad. Burning requires alot of power from the laser. Playing DVD or playing cd's doesn't require much so thats why it would play those.

Feb 06, 2012 | HP Compaq Presario R4000 Notebook

1 Answer

My pioneer dvdrw dr-td08hb ata in my HP pavillion is not burning anything, I try changing the blank cd and dvds brand and also empty out most of my hard drive, try uninstal and reinstal it again and still...


If your not a PC guru then try removing DVD from device manager and reboot
if your a geek try editing your registry and remove the upper and lower filters from this HIVE HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}

Aug 25, 2010 | Pioneer DVR 108 Dual format 16X DVDRW...

2 Answers

My combo DVD drive will burn a CD, but when I put in a blank DVD it just opens the drawer and says to insert a disc. Windows XP.


If it is in fact a Teac CD-Rewritable W58E CD-RW Burner, this will only burn CDs and not DVDs. If you put in a blank DVD you will get this error. You will need a burner that has DVD burning support.

Jan 14, 2010 | Teac CD-Rewritable W58E CD-RW Burner

1 Answer

Matsushita UJ870QJ


Good day with regards, my question is that in using the Matsushita
pc uj870qj how many pcs can be connected to an sps?

Apr 26, 2017 | Matsushita NEC/ 6X/24X Versa DVDRom Drive...

1 Answer

When I put a cd r in my burner then press burn selection then it


Try downloading a program called " RadarSync" it works like driver detective, might possibly help you out.

www.radarsync.com/

Dec 19, 2008 | HP (346789-001) CD-RW/DVD-ROM Combo Drive

1 Answer

DVD RW DVR-K16 does not recognize blank DVD-R


I have a Pioneer DVDRW DVR-K16, in a sony dv81114Notebook. Running Windows XP. It cannot play dvd's and cd's, It will recognize blank CD-R's but when I insert a DVD-R it say's no disc installed. I have firmware version 1.15.

Nov 26, 2008 | Pioneer (DVR-K16) DVD RW Dual Layer Burner

1 Answer

Blank dvd media is not reconized


You have to pre-select type of media in your burning program (CD or DVD) before adding files and commencing burning procedure.

Apr 09, 2008 | Dell 48X CDROM DRIVE WITH BLACK FACE...

1 Answer

Lightscribe CD Burner


try and reinstall the sonic program if you have it. it sounds like the computer did not have the sonic software on it when you bought it, so it would have been removed when you restored your computer.

Nov 18, 2007 | HP DVD 740VI 16X16 Dual Layer LightScribe...

Not finding what you are looking for?
HP (346789-001) CD-RW/DVD-ROM Combo Drive Logo

2,344 people viewed this question

Ask a Question

Usually answered in minutes!

Top HP Computers & Internet Experts

Les Dickinson
Les Dickinson

Level 3 Expert

18413 Answers

Doctor PC
Doctor PC

Level 3 Expert

7733 Answers

pontelemon
pontelemon

Level 3 Expert

538 Answers

Are you a HP Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...