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Bose Lifestyle 48 DVD sometimes cannot read a DVD (unsupported format) and sometimes if can. If a movie is started it later Stutters or pauses a lot during playback. Wondering if the DVD player is bad. Could it need cleaning. I did blow some bottled air into the drive to move the dust around a little. Really had no idea where I was aiming the air tube.

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This sounds like your unit needs cleaned and the laser that reads the disks needs re-alined
Keep this site FREE use the ratings
Thank you!

Posted on Dec 19, 2008

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Unsupported format message for normal CDs


Have you tried completely powering down the system, removing the power cord from the wall socket? If not, please try that. Wait two minutes. Then plug it in and power up the system. If this does not clear the problem, contact Bose, to get the latest firmware disk. The firmware disk will reprogram your Lifestyle sound system. Then, everything should work properly.

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Unfortunately, an 802 error is bad. That means hard drive (HDD) failure. This can happen to any hard disc drive, and there's no way to predict it and no way to fix it from home.
If you even try to troubleshoot it (reset etc), you could loose more data (music you've already stored to the system). If you try to access 'stored' music- the error will continue. Also, every time you turn the system off, it checks your HDD, and will probably cause the 802 or 801 errors to display again.
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Call Bose tech support immediately.. They can repair it for $165 and give a new 1 year warranty. And if it's already under warranty they will repair for free. In either case they will replace your HDD with a new one, and transfer any salvaged music files from your existing drive to the new drive.

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Bose lifestyle 48 says format unsupported for audio cds


Hi Johnxxlt,
According to Bose, the message that you have is due to dust in the system ....
They have offered 3 ways :-
Try cleaning the CD or DVD, as follows: 

  • Use a soft, dry, lint-free cloth to remove stains or fingerprints from the disc surface 

  • Wipe in straight movements from the center of the disc to the outside

  • Do not use any chemical cleaning products. They can damage the disc.
If the above will not fix the problem, you need to call them to repair the system.
I know its frustrating, However, we cannot play more with Bose as it might void the warranty if any.
Thanks for using Fixya.
Do rate the solution as "Fixya" if 100% satisfied.

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Everytime I want to play an audio cd, it says format unsupported. This is happening very often. And I have also cleaned the cds,but still there is no difference. What is the solution?

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Problem:
I also have a bose Lifestyle 48, and the same problem has happen to me where the DVD player would not open,
Solution:
Unplug the unit, Wait a few seconds, after plugging the power back in, immediately hit eject so that the player does not have time to spin up and try to read the disc again

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I would like to share you a best converter i have used:
Video Download Studio
Click here to see the full reviews and have a free trial:
http://www.downloadvideos-convert.com/download-videos-music
It can convert almost any the video format to another with high output quality.
This full-featured video converter software also can help you:
1.convert between all mainstream video and audio formats,such as(mp4, mov, m4v, vob, XviD, avi, flv, 3gp, 3g2, mpg,wmv,etc;m4v, mp3, wav, ac3,etc)
2.extract audio tracks from video files to other audio formats
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It is very easy to use,just follow the instructions on it you can convert your videos and make your movies and music taken easily on PSP, PS3, iPod, iPhone, Apple TV, Xbox or other digital devices.
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