Question about LG enV VX9900 Cellular Phone

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LG Envy won't stay on

I have not had any problems what so ever with my phone until I plugged it in today to charge..(I had 2 bars still remaining on the battery) It said charge complete so I removed it from the charger. The phone had turned off while on the charger so I turned it back on and after approx 2 seconds it turned right back off. I took the battery off waited 10 minutes, put the battery back on turned the phone on and 2 seconds later it turned right back off.

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  • s0ccerchick4 Dec 22, 2008

    Nothing was wrong with my phone either. I had it unplugged all day, but hadn't done enough for it to die on me. I picked it up to see what time it was, and it was off.. so, I concluded it had somehow died. However, I charged it, and it it still wouldn't stay on. It even tells me it's fully charged, but when I turn it off, like gough said, it won't stay on. It turns off in about 2 seconds. I thought maybe if I charged it all night, maybe it would help.. but no. That didn't work either. I also tried leaving the battery out for a while, and still nothing.

  • dsswans Jan 09, 2009

    Got up this AM and the phone was fully charged. I leave it in the car as we can't take it into work. I was not hot in the car - only 55 degrees today. When I went to go home tonight the phone was completely dead. I couldn't even turn it back on. When I came home I put it on the charger and it started back up but died again immediately. I plugged it back in and it came back on. It has stayed on for an hour so far but my confidence in this phone is shot. What could this be?

  • Anonymous Feb 17, 2009

    I have a similar problem. My phone stays charged but it randomly shuts off on me whenever it feels like it. At first it happened once or twice a week. Lately, it has been shutting off a couple times a day. It seems everytime I go to check my phone its off. I am thinking its a bad connection with the battery. I am going to Verizon tomorrow to have them take a look at it. I'll let you all know what the outcome is!

  • LenaStrife Feb 18, 2009

    I had a similar problem. It would be fully charged and shut off whenever it wanted and I'd talk for 2 minutes on the phone with it fully charged and it would die. This may sound dumb and obvious and you may have already tried it but I went and got a new battery and it worked fine... until today when I can't hear when I call someone and they cannot hear me. Don't know what's wrong now.. I suppose it's my speakers...?

  • Anonymous Feb 18, 2009

    Got a micro SD card, used it to move all my pictures, and about 5 minutes later, the phone powered off because the battery was overheating. Removed the card, but the phone keeps doing it at least every 5 minutes. It is not hot at all...have removed the battery, left it off for a while, but it keeps shutting off, ever since I used the SD card.

  • Sflyer Feb 25, 2009

    yea i have a problem like that too. Except when my phone shuts off and I go back to turn it on a message appears saying Use Genuine Battery Power, and then it counts down from 10 and shuts off again! I have no idea what is going on with it. 

  • Sflyer Feb 25, 2009

    yea i have a problem like that too. Except when my phone shuts off and I go back to turn it on a message appears saying Use Genuine Battery Power, and then it counts down from 10 and shuts off again! I have no idea what is going on with it. 

  • ginacos Mar 15, 2009

    After reading a few of the posts, I'm becoming more and more convinced that it's a battery issue, rather than a software upgrade issue. Too many people have posted that they got the upgrade and the problem persisted anyway. A few people mentioned that hitting the back of the phone in just the right spot, where the battery is, is what causes the shut-off. I tried tapping the back of the phone several times while the display back light was on and sure enough when the back light turned off, the whole phone just shut down. When I just gently set the phone down and let the back light turn off, the phone did not shut down. So I'm convinced that that is the issue. I am going to request a new battery at the verizon store because my phone gets jostled inside my handbag and I think that causes the shut off's most of the time.

  • hollandlake1 May 21, 2009

    My LG enV 2 got so hot during a half hour call I could no longer hold it. From then on it would not hold a charge and would shut down after only a few minutes of being turned on.

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SOURCE: Charging

I am on my second charger. Verizon replaced my first one free. Apparently there is a 1 year something (not sure if it is warranty or guarantee) on the charger. I assume that the new charger doesn't get a new one year warranty but takes the place of the old charger from the original warranty start date.

This seems to have fix my issue. My first charger had some tiny prongs bent on the inside and caused the no charge situation.

Posted on Jan 31, 2008

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SOURCE: My LG Chocolate won't charge

seems like the battery is dead. just get a new battery

Posted on Nov 11, 2008

  • 1 Answer

SOURCE: my enV will not charge!

Hey i think i just figured out the problem to all the port charging issues for the envy and envy 2 phones with verizon. its not the phones, its the charger cord! the part that goes into the phone. it gets pulled out over time from pulling the cord out of the phone all the time. get a pair of pliers. grab the end and push the metal end of the cord against somthing hard, push it back in so it is at the appropriate depth. this should make it charge properly again!

Posted on Apr 06, 2009

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SOURCE: lg vx8100 error message on screen: use genuine battery. power off 10 sec cuts off

I took out the battery on a lg verizon phone oops put it back in now black nothing ?? There must be some sort of way to replace the battery that reinitializes it any help

Posted on Jul 18, 2009

  • 1 Answer

SOURCE: how do i resolve the error: use genuine battery. power off

A temporary fix to the problem is to put the battery in the freezer for a minute and then put it back in the phone and it will turn on just fine! I had an LGVX8700 and it just randomly started happening one day and my fiance told me to try doing that so i did and sure enough it worked. I had to go to verizon at one point to get a new phone because the one i had got damaged and the tech there used the same battery in my phone for the new one and he thought i was crazy when i told him to put the battery in the freezer but he was in for a surprise when he did what i told him and my phone turned on. It's annoying because you have to do that everytime your phone shuts off but i always made sure i plugged it into the charger before it went completely dead.

Posted on Nov 20, 2009

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