Tomtom go 730 will not power up.Brand new,used a coupla weeks.
Plugged into car charger, shows green light but will not turn on. Brought into house, plugged in, shows green light while plugged in, but still will not power up. Tried reset with no discernable results. What up?
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Re: Tomtom go 730 will not power up.Brand new,used a...
You need to do a hard restart. find tiny hole on under side by bracket mount and press it with a tiny paper clip once. you have to look very very close to see it. you can also try to hold down on power button for 5 to 6 sec.
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Open the two torx screws at the rear of the unit. Then gently push out the front section through the screw holes. Release the front section and inside will be the motherboard which has four more torx srews. Open those and note when replacing where one screw connects the antenna. Lift out the motherboard and at the rear will be the battery which is glued on. carefully use a credit card to prize it up and it will release it-be careful not to damage the motherboard. New battery will need to be glued back on as otherwise it will be difficult to re-assemble-good luck.
- if someone has used the wrong charger, and connected it to a 12V supply, the mainboard may be damaged. In that case, you need a replacement.
- the battery may be discharged. Even if the green light is on, it doesn't necessarily charge up. Try pushing it hard onto the mount for a few minutes, then see if it will turn on.
Have same thing. I did call Tomtom and they are guessing ,just like me ,that battery is dead and offered me US$ 75 off brand new go 730 and old one u can keep. Was told ,they dont sell battery replacement .
Sounds like someone will sue their **** soon as class action .
dude check it the car charger really isnt a chargers. what! i kno i kno. the '' proper" way of chargin ur battery is thru the computer or u can purchase a a/c to usb adapter and charge it on the wall but the car charger is a trickle charge as long as the green light is coming on that means that there is power going to it and support is going to just tell ur charge the batter the right way over and over again try charging on the computer for about four hrs then see whats up if its still not working then call tech support and make sure u tell them that u tried charging it on the computer for four hrs
First , try a re-set through the 'reset' hole underneath the tomtom. 1 quick short press is all thats required. Unlike others suggest , you do not need to hold it in for anything longer than half a second. You should feel the switch 'click' as its a tactile switch. Don't press too hard as you can damage the switch and cause it to lock ON. Once pressed , try turning the tomtom on as normal. Sometimes a tomtom battery can drop below its normal "shelf" voltage ( normal is about 3.8 volts ). A tomtom charger has a protection circuit inside to stop or slow the current it gives out if there is a short. If your battery HAS dropped volts TOO MUCH ( less than 3 volts ) the charger can "see" the tomtom battery as a "short" and the charger therefore shuts down and doesnt charge the battery. You could leave the charger connected and HOPE that the very small amount of current it's putting out will eventualy bring the battery up over 3 volts. Once it is up near its "shelf" voltage ( called shelf voltage as that is the voltage the battery is at 'on the shelf' ie . when its not powering anything ) the charger will begin to charge as normal....... OR ... you can gain access to the battery and charge it from a bench power supply that has voltage and current meters. Once again , once the battery voltage gets something near 3.8 volts the normal tomtom charger can be used to charge it. You caould connect another normal battery to the tomtom battery just for a few seconds ( not recommended and can be a bit dangerous ) if the normal battery is such as a PP3 9v type it should bring up the tomtom battery to over 3.8 volts in a few seconds. The tomtom can then be charged as normal. .............. It is also possible that some internal IC's ( chips ) have blown inside the tomtom and unfortunatly this would require a specialist repair centre to replace them as they are really very very small and are not a normal soldering job. Good luck. ... if this post has helped you or interested you please rate the author.
Amazing what reading through the support page at TOMTOM reveals... I have the XL so no SD card to remove, but the support page explains that a hard reset by holding the power button takes 15 SECONDS. That's actually a really long time if you watch a clock. I pressed it and waited it out, and it worked. Powered right up. Not sure if I lost all my favorites and stuff but I have them backed up using TomTom Home anyway....