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Soap dispenser will not open in dishwasher

The soap dispenser with the lid closes but will not open during the wash cycle. The spring on the door seems fine as does the latch and I cleaned the entire dispenser especially around the square washer that frames the cup part but it still does not work.

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  • pawbbt Dec 21, 2008

    Thanks for quick response. Sounds like it is more difficult than just replacing the whole dispenser-not sure what a soleinod or wax motor is! Looks like I will have to call in a repair person for this. Do you know what they will charge?

    But since the spring and latch appear to work on the dispenser, I think this makes sense that the problem is with whatever activates the release of the door during the cycle.

    Thanks!!

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Depending on the model and make of the dishwasher you're going to have to determine if it the control which actiavtes the soleinod of the wax motor that springs the dispenser door open and later in the cycle it also dipenseces the rinse aid

Posted on Dec 19, 2008

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2 Answers

I have a whirlpool gu2400 dishwasher. The spring loaded soap dispenser door does not open during the wash cycle to release the soap.


Whirlpool dishwashers use a wax motor or a solinoid to release the door at a specific time during the cycle. So for proper cleaning the soap cup is nessesary . The part isn't that expensive and fairly simple repair.

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The soap isn't coming out of the soap dispenser during the wash cycle. when i open the dishwasher door the dispenser opens with all of its contents still sitting there!


I had the same problem once. Make sure nothing is stacked in front of the soap dispenser when you close the door. Slowly close the door and follow the soap dispenser to make sure it has enough clearance to open.
Let me know how it goes.
Regards,

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My whirlpool dishwasher soap dispenser is apparently not opening during cleaning. I find dirty dishes and clumps of soap in the hopper. Whirlpool quiet partner II


I bet your clumps of soap began with the beginning of the use of a different DW detergent powder.

Try this (trust me) Go buy a box of brand name Dishwasher powder (e.g. Electrosol or Cascade) Use it for two loads of dishes and report your results back here. OK?


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It sounds like it may be stuck between cycle steps.(this sometimes happens if the washer is open during a cycle)Try and run it through one full wash cycle as it is.Then check to see if the soap door will close.If not,the lack may be broken

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Symptoms:
Dispenser lid is open. Caked powder at (what would be during normal operation) bottom edge of soap dispenser or caked powder fallen onto dishes or dishwasher bottom. There may be loose powder in rest of dispenser or spilled down inside door or onto dishes underneath dispenser.

Solution:

Keep the area around the soap dispenser lid clear when loading the top tray.

Explanation:
The soap dispenser needs to swing open during the wash cycle. In many dishwashers the top tray has an indentation as wide as the lid of the dispenser. This allows the top tray to be as large deep as possible while still allowing space for the dispenser lid to open. People often pack their dishwasher with things overhanging this gap.

During the wash cycle the catch will release but the overhanging cutlery or crockery prevents the lid from opening all but a few degrees. Some water will splash in but not enough to wash out the soap powder. The soap powder at the bottom of the dispenser will then cake.

When the front door is opened the spring loaded lid, which is partly open, will of course swing fully open and you'll be convinced that the lid opened normally during operation. If this is the problem then if you're very careful and open the door very slowly you can actually hear the lid flip open. Also, depending on when the lid opens, how far it opened during operation and how fast you open the door you may find soap powder spilled down to cover the dishes at the front or down the inside of the door. This happens when you first open the door and obviously there couldn't be loose powder there if the powder had emerged while there was water washing around. Seeing the lid open as you open the door is a lot harder but can be done on some machines.

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Dishwasher


If you are you using a liquid soap or packets that will be the main problem.If your unit fills with water circulates the water and drains the water,and also heaters are working then you probally need to change to cascade powder soap.The film on the dishes is soap.The unit has so much build up in it that when it gets to the rinse cycle it is rinsing dishes with soapy water.You need to get 2 medium bowls fill both 2/3 up with white vinager,place one in upper rack and one in lower rack and run unit on longest cycle letting the vinager splash out during wash.do this with no soap and no dishes.Having soft water will allow you to use less soap.

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its either the dispenser or the timer/pcb.

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IT SEEMS YOU SOAP DOOR HAS A BAD SOLENOID ACUATOR OR RELAY

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Dishwasher soap dispenser won't open during cycle


I had the same problem with my GE Adora. The dishes were getting cloudy and the soap dispenser would not open. Turns out the hard water deposits were causing the soap dispenser to stick shut. I purchased and used Dishwasher Magic which is a dishwasher cleaner designed to remove limescale, rust and buildup. I used as directed and now my dishes are sparkling and the soap dispenser pops right open.

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2 Answers

GE Monogram DIshwasher


Before taking anything to bits, check you aren't just loading the machine in such a way that something (for us, it's usually a frying pan) is stopping the soap dispenser from springing open all the way. A.

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