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I got Photosmart Pro B8350, that just sits there with red paper jammed light on. I tried several times and it doesn't want move. Things that I tried: 1) Turning on and off 2) Removing the paper from tray 3) Connecting and re-connecting the powercord 4) Shutdown the Mac, restarting ???? I give!

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  • whokaree Dec 20, 2008

    Read the manual. It was back of the printer, the one latch was loose and wasn't closed tight. That's why it wouldn't print! I never checked the back! How stupid can you get!?

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So have you successfully been able to remove the acctual jammed paper?

if so try leaving it off for 1/2hr or so. have a read in the manual if there is a reset funcion on this printer

Posted on Dec 19, 2008

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1 Answer

How do I load cardstock into my HP Photosmart Premium 309g? It gets jammed when I use the regular paper tray.


Make sure you aren't using too much or too little regular paper when printing. This will cause a paper jam error code at times.
hope it helped

Oct 26, 2010 | PC Desktops

1 Answer

Problem with my hp photosmart C6280 printer...when paper is in...says out of paper...looks like something is wrong where paper feeds...


Try to reset the your printer by turning it off and unplug the power cord from he power outlet then unhook the printer cable and let the unit sit for 5 minutes and replug everything back in. If this would not work try to un-install then re-install the printer's software. If this would not work still call the printer's manufacturer for the unit to be warranted.

Sep 09, 2010 | PC Desktops

1 Answer

How do I re-set after a paper jam hp psc 1200?


Verify that the print cartridge door is closed.
The print carriage may be jammed, follow these steps to correct the problem:
1.
Open the print cartridge access door. If the print carriage can move, it should move to center. If the print carriage stays all the way left, unplug the power cord and then plug it back in. This will reset the unit and may allow the print carriage to move from the left.
2.
Disconnect the power cord from the all-in-one.
3.
Remove both print cartridges.
4.
Move the print carriage left and right slightly to verify that the print carriage will move freely. If the print carriage will not move freely, check for obstructions.
5.
Close the print cartridge access door.
6.
Plug the power cord back in.
7.
After the all-in-one initializes, the print cartridge light will flash. Open the access door and install the print cartridges.
8.
Close the print cartridge access door. If the problem returns, remove the print cartridges and wipe the electrical contacts before reinstalling them.
*
Try to make a copy. If the all-in-one pulls in paper but cannot make a copy, there may be a problem with the scanner mechanism. Contact HP for assistance.

If that doesn't work, maybe try this too:


Clearing paper jams
Paper jams can occur for a variety of reasons but are usually paper related. Follow the steps below to clear the paper jam:

1.
Turn off the all-in-one and unplug the power cord. With the power off, the paper feed rollers will turn.
2.
Open the rear access door of the all-in-one by pressing in on the left side of the access door and then pulling it toward you.
NOTE: All paper jams must be removed by pulling the paper out the back of the all-in-one using the rear access door. Pulling the paper out the front of the all-in-one rotates the paper feed rollers in the wrong direction and can lead to additional problems.

Inspect the pressure rollers on the rear access door and verify that they are clean and turn freely. Clean the rollers if needed with a soft towel lightly moistened with water. If the rollers do not turn freely, replace the rear access door.
*
If under warranty, contact HP to obtain a replacement part.
*
Click How to buy on this page to order replacement parts.
3.
From the rear access door opening, gently pull the jammed paper free.
4.
Remove the remaining paper from the paper supply tray. Discard any paper that is damaged or crumpled and then re-stack and reload the paper into the paper supply tray.
Do not continue to push the paper in after some resistance is felt. If the paper is pushed in too far, more than one page will feed into the all-in-one at a time.
5.
Reattach the rear access door by inserting the two pins on the right of the door into the holes for them and then pressing in gently but firmly on the left side.

6.
Reconnect the power cord to the unit and turn the unit on. Source(s): http://www.castleink.com

Sep 01, 2010 | PC Desktops

1 Answer

Paper jam with my photosmart c4280 printer- help!!


Try this link...It may help.
http://h10025.www1.hp.com/ewfrf/wc/document?lc=en&dlc=en&cc=us&docname=c00860153&product=3192753

As for the cartridge jam try resetting the printer. Open it up, make sure there is not jam. Move the carriage over if necessary, hit OK. Then turn the printer off. Go to your computer and remove any documents from the print queue. Then, with the computer still plugged into the printer, turn the printer on.

Mar 11, 2010 | HP PC Desktops

1 Answer

The lights on my K8600 are blinking - and the carriage is not moving


Your printer sounds naughtily like a carriage jam. Reset it by turning it off unplug it and replug, turn it on again. If still blinking, check for paper and carriage jams

Apr 26, 2009 | PC Desktops

2 Answers

Please give me the name of a printer that WORKS with writing checks in Quicken using Windows Vista 64. My HP all in one does not - printer jams every time.


HP will work. The jam is a paper problem not a hardware or software issue. Try line feeds without printing. HP also makes the best printer paper so don't skimp on that. Moisture in the paper is the most common paper jam problem aside from debris getting into the rollers. If line feed fails then physically inspect the whole paper path. I have Canon, Epson, Dell, HP and Lexmark printers with Quickbooks Pro. They all work. Paper is your problem barring a banana falling into the rollers. Never leave paper in a printer for a long time as it will stick to itself. Steve

Oct 21, 2008 | PC Desktops

1 Answer

Cannot print anything. Paper goes in halfway and then says 'paper jam'. Checked back - no jammed paper. Keeps on doing this. Have been in to cancel print but keeps saying paper jam. Have tried a print test...


Dear Customer,

you ahve to use batter quility papers for prints,

cause when paper fixed up your printer says its jammed but as realesed its says printing but when ALL THINGS DOIN VERY FAST JAMMING & PRINTING ITS SEEMS LIKE PAPER JAMED ALSO SAW YOU AS PAPER JAMED,

so try to check your inner cartrige,ink & paper rolls,batter quility papers you ahve to use,

THNX

May 18, 2008 | HP PC Desktops

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