Question about Microsoft Xbox 360 Console

1 Answer

Xbox live i am trying to connect to xbox live and it says that i am wired to the network adapter but my ip address always fails. i am hardlined into a router i tried different ports but all fails. what do i do?

Posted by on

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Sergeant:

    An expert that has over 500 points.

  • Expert
  • 284 Answers

Update your firmware of the router.

the only viable solution.



Posted on Dec 19, 2008

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

2 Answers

Microsoft Wireless Network Adapter Xbox 360 can't connect to xbox live and cant obtain IP address


if its having trouble obtaining ip address it sounds liek you need to manually config the connection on the xbox by typing in the name and any wep key and than going into your router and making sure it has multiple ip's available for the xbox for my xbox I had to enter the name of the connection because it was a weak signal despite the proximity I changed it to connect to linksys which was my router name at the time and never had another problem I hope this info helps if nothing I suggested works it may be a problem with your adapter just not having the signal strength if you have had it connected via wire in past and know the router will accept other computers than I would have to say this is your problem


Hope I helped
Please leave feedback
Thanks
Robb

Apr 02, 2010 | Microsoft Wireless Network Adapter Xbox...

2 Answers

Xbox live dont work please help


the reason for this part to fail differs along with the difference of the type of connection you are using to connect your Xbox 360 console as follows:

a. Direct connection to modem:

1. Make sure first no other devices connected to the modem at the same time as some modems has an Ethernet port along with a USB port so, you might think you can use both at the same time & connect the PC through USB with the console through Ethernet & that's incorrect so, we need to disconnect the PC first.
2. Turn the modem off then turn it back on after couple of seconds (by turning the modem off I mean to unplug it from the wall outlet even if you have a power button for it), then go on the Dashboard of your Xbox 360 console to “System” area then “Network Settings” then "Restore to Factory Defaults" and when it ask you to Apply Settings select "Test Xbox Live". 3. If it's still not working we need to get the Physical Address of your PC to put it on the dashboard of your Xbox 360 console as some cable companies are preventing any unknown MAC Addresses from connecting, to get the Physical Address of you PC connect the PC only to the modem then follow these steps here, the physical address will look like this 00-E0-98-C1-88-C2.
4. Go on the dashboard of your Xbox 360 console to “System” area then “Network Settings” then “Edit Settings” then “Additional Settings” tab then select “Advanced settings” & put the Physical Address of your PC without the dashes on the “Alternate MAC Address” part and select "Done", when it asks you to Apply Settings choose “Test Xbox Live”.

b. Wired connection to router:

1. Go on the Dashboard of your Xbox 360 console to “System” area then “Network Settings” then “Restore To Factory Defaults", when it ask you to apply settings select "Test Xbox Live".
2. Turn the router off then turn it back on after couple of seconds, then go on the Dashboard of your Xbox 360 console to “System” area then “Network Settings” then "Test Xbox Live Connection".
c. Wireless connection to router:
1. Go on the Dashboard of your Xbox 360 console to “System” area then “Network Settings” then “Restore To Factory Defaults", when it ask you to apply settings select "Test Xbox Live"
2. Go on the Dashboard of your Xbox 360 console to the "system" area then "Network Settings" then "Edit Settings" then select your wireless settings part down there "Wireless Mode, Network Name,..." the console will automatically then search for your wireless network and when it find it and you select it, it will ask you to enter your wireless key which is called WEP or WPA key - you can find it written on your wireless router or then you need to contact your ISP (Internet Service Provider) to get it from them - when it ask you to apply settings select "Test Xbox Live".
3. Just a kind of higher security that some router may use than the WEP & WPA key, you have also to accept the Xbox 360 connection to your wireless network on the router settings, you have to access to your router settings as mentioned before to check on the wireless security part whether your router apply a MAC filtering option, which is an option that blocks any unknown MAC address (the ID of any device) from accessing to your wireless network, and if it applies that kind of security you’ll find your Xbox 360 MAC address on the list there so, allow the Xbox 360 to get connected to the network, or even you can just turn off the MAC access control option instead of that, then go on the Dashboard of your Xbox 360 console to “System” area then “Network Settings” then "Test Xbox Live Connection".
4. If it's still not working, you can put the Xbox 360 console - as a trial - in a closer position to the router to see wither it's going to pick up an IP address or not.
5. If even after you turn off the MAC filtering option on your router settings your Xbox 360 can't still get connected to Xbox Live you need then to update your router firmware (The router software) and if you don't know how to do so then call your ISP (Internet Service Provider) to assist you with that, then go on the Dashboard of your Xbox 360 console to “System” area then “Network Settings” then "Test Xbox Live Connection".
d. ICS (Internet Connection Sharing):
1. Go on the Dashboard of your Xbox 360 console to “System” area then “Network Settings” then “Restore to Factory Default" when it asks you to Apply Settings choose “Test Xbox Live”.
2. Allow the ICS option on the PC as mentioned before, then test Xbox Live.
3. If it's still not working, set the IP Settings manually to be:
IP Address: 192.168.0.2
Subnet Mask: 255.255.255.0
Gateway: 192.168.0.1
Then go on the Dashboard of your Xbox 360 console to “System” area then “Network Settings” then "Test Xbox Live Connection".
4. If it's still not working, you can get the IP address of your connection from the PC as mentioned before then set your IP manually on the Dashboard of your Xbox 360 console using this IP address, when it asks you to Apply Settings choose “Test Xbox Live”.
If you faced any other kind of troubles with this part failing even after you tried these steps please check me

Jan 03, 2009 | Microsoft LIVE ONECARE 2.0 XP/Vista for PC

1 Answer

My adapter is Wired but my IP address Fails :(


I am not sure how to fix it through multi-wired interned but the best way to get connected to the Xbox Live is to give it a direct access to the internet.

Try to look into your manual you got with your Xbox and find how to connect it through other means than direct access.

In the meantime, before you find a way - your best bet is to just take your internet cable that is connected directly to the modem and connect it to the Xbox.

Dec 31, 2008 | Microsoft Xbox 360 Console

1 Answer

IP address


I had the same problem with my Xbox and Netgear DG834 v4 (wired) router. I bought a Belkin F5D7632 wireless router and that did not work either. I then bought an Xbox wireless adapter and it connected ok. I do not know why the wired connection does not work. The cable length is 10m.

Dec 30, 2008 | Microsoft Xbox 360 Console

2 Answers

Can't connect to Xbox Live


mtu is not working cant hook up xbox live

Nov 25, 2008 | Microsoft Xbox 360 Console

3 Answers

Ip address failed


I think you need to ring your internet provider and they will enable xbox live from their side. Its fairly simple and they will know what your talking about.

Oct 20, 2008 | Microsoft Xbox 360 Console

2 Answers

Linksys wrt54gs router and Xbox live


make sure that internet connection working fine first..if it is connect you xbox via wired or wireless(if wireless, make sure that you connect to your own wireless network and enter the wireless security if there is)...check if you can get an ip address, better set to obtain the ip address and dns of your xbox, if all set and still unable to access internet, access the linksys router setup page by typing 192.168.1.1 on the address bar of your internet explorer, when pop-up for username and password type admin under password, leave it empty for the username. Click administration tab and disabled UPnP. Check if your X-BOX working fine. Hope this help you.

Sep 29, 2008 | Linksys Wireless-G WRT54GS Router...

1 Answer

My 360 is not signing in to xbox live. It sais on the test connection that the ip address has failed.


  1. reset your router to factory defaults
  2. go to your 360 and reset the tests
  3. call mcrosft for help

May 03, 2008 | Microsoft Wireless Network Adapter Xbox...

2 Answers

Xbox 360 wireless adapter connection


Try resetting your router and reconfiguring. Secondly try using a different wireless security mode that the 360 adapter supports. If the router is a linksys, that could be the problem. Linksys has a very common drop problem. I have found that D-Link has better integrity for wireless devices. Also try putting another device on the network via Wireless, if the same result, replace the router. Also, you can do a search on google for wireless router tweaks, to optimize the router for and xbox wireless connection. One more thing. be sure you force an ip address for the adapter in the settings area on the 360. That promises the same IP everytime it connects. Then go into your router configuration and forward the ports for xbox live, the wireless connection may not even be dropping, but a port problem with live while trying to authenticate your game system

The following ports must be available for Xbox Live to operate correctly:
• UDP 88
• UDP 3074
• TCP 3074

Jan 06, 2008 | Microsoft Wireless Network Adapter Xbox...

1 Answer

IP address Problem when connecting to xbox 360 live


i had the same problem buddy. The problem might be that you hacve another system on the wireless network that uses that same IP address. This can cause a conflict that will prevent the xbox from logging on. Try deactivating other systems on the network to see if thats the problem

Sep 26, 2007 | Microsoft Xbox 360 Console

Not finding what you are looking for?
Microsoft Xbox 360 Console Logo

27 people viewed this question

Ask a Question

Usually answered in minutes!

Top Microsoft Video Game Consoles & Games Experts

marley mcelhinney

Level 3 Expert

490 Answers

Tre Elkins

Level 3 Expert

643 Answers

Mike Neath
Mike Neath

Level 3 Expert

315 Answers

Are you a Microsoft Video Game Console and Game Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...