Question about Logitech diNovo Media Desktop 9673120101 Multimedia Control Panel

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I just downloaded an update to my Bluetooth DiNovo Keyboard and mouse and it won't recognize any of the devices, even after a computer restart..

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I suggest you roll back using System Restore (doesn't harm your files, just the programs and settings) and report the problem to the site after verifying that you did install the correct and supported version of the driver for that model.

Posted on Dec 19, 2008

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Hi. I just bought a 3.0 bluetooth mouse , nexxtech and its n ot connecting to my surface pro. any ideas/?


Have you tried searching for new bluetooth devices with your computer after pressing the pairing button?

Jun 02, 2016 | NexxTech Keyboards & Mice

1 Answer

I have a uniden wireless mouse and it won't


here ur pc is recognizing ur external hardware that is mouse but cursor is not moving this indicates that bluetooth connection is good and problem comes with the mouse. i advise to meet a good technician and there is nothing to do with it further.

Jun 28, 2013 | Keyboards & Mice

1 Answer

I can't get my wireless keyboard to work even after trying everything can think go or told by Windows XP. Anything else i could try? Lee


Hi,

First try changing the batteries, reconnect the dongle or the connection device of your wireless keyboard and mouse, then restart your computer. If the step wont work reinstall the Bluetooth/Infrared software driver the wireless keyboard and mouse then restart the computer. If this fails still look under Ad/Remove programs if you have a Setpoint installed then remove it and restart computer, both or at least one of the devices should work. If one or both wont work then you need to contact the manufacturer and have the defective device/s be replaced. Just a heads up, they may ask you to reinstall your operating system / do a reformat of your computer so you need to back up your data ahead of time using a wired keyboard and mouse. Have a nice day ahead!

Aug 13, 2010 | Logitech Wireless Access Duo Optical...

1 Answer

I have brought my wireless keyboard and mouse to India with my laptop - they worked fine in the UK but on arrival here I can't make them 'talk' to each other at all! Have replaced the batteries and the...


Hi, two points of failure that I can see on your issue. First could be the BT software, 2nd could be the BT card which is a hardware issue. My first suggestion is to go to Control Panel, then Add/Remove Programs, look for and application named SetPoint then remove it. Most likely you're probably using a DELL computer, if so go to http://www.support.dell.com/ go to Drivers and Downloads choose your correct Computer model maybe laptop or pc; then choose your correct Operating system and platform if its 32 bit or 64 bit. Next update your Chipset driver, System Utilities - Notebook System for laptops and Dell System software for pc, then update your Input device driver - Bluetooth Wireless Keyboard and mouse Bundle, then update your Quickset under Applications and Synaptics driver under Input device drivers if it's a laptop you have, after doing everything restart your pc. If all is done correctly and still won't work work contact the manufacturer to replace your Bluetooth card since it's already a hardware failure. Thanks and have a nice day! =)

Jul 30, 2010 | Dell Wireless Keyboard Optical Mouse w0147

1 Answer

Windows Not Recognizing Device


Insert your operating system disc in to your cd/dvd rom drive, then go to my computer properties, now go to device manager and right click on keyboard or mouse what you want, now re-install your device from your cd/dvd rom, and restart your system.

Jun 04, 2010 | Logitech Wireless Access Duo Optical...

1 Answer

I have just purchased a lx 310 mouse and keyboard and I can't seem to install it on my hp e6400. I am not sure what to do next


what steps have you taken to install it?
have you synced the devieces. after you connect them u usually have to sync the devices. to do this you have to hit a button on the device that goes to the computer and then hit a button on the device (keyboard or mouse)
try that
Steven.

Apr 15, 2010 | Logitech diNovo LX300 Keyboard/Mouse

1 Answer

How do I adjust the clock on my mx5500?


The MX 5000 and diNovo Media Laser utilize the Adjust Time/Date function on your PC's clock to set the keyboard's LCD display. In order for the PC's clock to synchronize with the LCD display, the SetPoint for Bluetooth software is required to be installed and enabled. Once you have installed SetPoint for Bluetooth, the LCD display will automatically sync with the system's clock.
Solution
If your LCD is not displaying the date and time and SetPoint for Bluetooth is not installed:
  1. Download the latest version of SetPoint for your device from the Logitech Downloads page.
  2. Install SetPoint on your system. (For additional information regarding installing SetPoint for Bluetooth, please refer to Knowledge Base article 5890 ).

Dec 03, 2009 | Logitech MX5500 Keyboard/Mouse

1 Answer

My keyboard has just stopped working - it's cordless - how do i connect it again


Hi,
I suggest that you try to do the bind process again.
Remove the keyboard batteries for 15 to 20 seconds. Reinstall the batteries, and reattempt the bind procedure.

Please open the below link to view the steps to troubleshoot issues with Wireless Keyboard or Mouse.
"http://support.microsoft.com/kb/838398"

You may also try performing the below mentioned troubleshooting steps:
"http://www.kb.sony.com/selfservice/documentLink.do?externalId=C1001057"

If you are using a Bluetooth Keyboard or Mouse, please check if the Bluetooth is turned on in the Computer and pairing of the device is done successfully.
  1. Download and install all Bluetooth updates available online
  2. Verify the internal Bluetooth adapter is enabled.
  3. Verify the Bluetooth Support Service is started and set to automatic.
  4. Verify the internal Bluetooth adapter is set to discoverable mode.
  5. Verify the Bluetooth device is turned on and charged properly. Refer to the manufacturer's instructions for proper configuration.
  6. The Bluetooth device may be out of range or too close. Try moving it closer or a little further away.
Please open the below link to view the steps to troubleshoot issues with Bluetooth Wireless Keyboard or Mouse.

"http://tinyurl.com/29ucvvf"

Thanks,
Mithun

Nov 01, 2009 | HP D8597A Keyboard

1 Answer

My computer stopped recognizing my wireless keyboard & mouse. Says it's missing a driver or that the device is malfunctioning. Don't think it's a battery prob. Do I need a new driver?...


Uninstall the Keyboard driver.
Unplug the Logitech keyboard.
Restart the computer.
Plug the Logitech keyboard back into the computer.
Windows should recognise the keyboard and/or the mouse.
Place Logitech setup disk in drive.
Reload the drivers...

The drivers sometimes corrupt themselves..
You might download the latest drivers for your keyboard/mouse.

Jun 28, 2009 | Logitech Wireless Access Duo Optical...

1 Answer

I like this keyboard and I am looking for one to use with my PS3


and it connects to the Ps3 via direct bluetooth synch....

it also comes with an optional USB adaptor for devices that dont natively support bluetooth.

I higly recommend this - IMO its the best possible kbd/mouse combo for PS3

Thanks for using FixYa - a FixYa rating is appreciated for answering your FREE question.

Apr 13, 2009 | Logitech diNovo Edge 9676850403 Keyboard

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