Question about Logitech diNovo Media Desktop 9673120101 Multimedia Control Panel

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I just downloaded an update to my Bluetooth DiNovo Keyboard and mouse and it won't recognize any of the devices, even after a computer restart..

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I suggest you roll back using System Restore (doesn't harm your files, just the programs and settings) and report the problem to the site after verifying that you did install the correct and supported version of the driver for that model.

Posted on Dec 19, 2008

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Posted on Jan 02, 2017

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Hi. I just bought a 3.0 bluetooth mouse , nexxtech and its n ot connecting to my surface pro. any ideas/?


Have you tried searching for new bluetooth devices with your computer after pressing the pairing button?

Jun 02, 2016 | NexxTech Computers & Internet

1 Answer

I have a uniden wireless mouse and it won't


here ur pc is recognizing ur external hardware that is mouse but cursor is not moving this indicates that bluetooth connection is good and problem comes with the mouse. i advise to meet a good technician and there is nothing to do with it further.

Jun 28, 2013 | Computers & Internet

1 Answer

I can't get my wireless keyboard to work even after trying everything can think go or told by Windows XP. Anything else i could try? Lee


Hi,

First try changing the batteries, reconnect the dongle or the connection device of your wireless keyboard and mouse, then restart your computer. If the step wont work reinstall the Bluetooth/Infrared software driver the wireless keyboard and mouse then restart the computer. If this fails still look under Ad/Remove programs if you have a Setpoint installed then remove it and restart computer, both or at least one of the devices should work. If one or both wont work then you need to contact the manufacturer and have the defective device/s be replaced. Just a heads up, they may ask you to reinstall your operating system / do a reformat of your computer so you need to back up your data ahead of time using a wired keyboard and mouse. Have a nice day ahead!

Aug 13, 2010 | Logitech Wireless Access Duo Optical...

1 Answer

Windows Not Recognizing Device


Insert your operating system disc in to your cd/dvd rom drive, then go to my computer properties, now go to device manager and right click on keyboard or mouse what you want, now re-install your device from your cd/dvd rom, and restart your system.

Jun 04, 2010 | Logitech Wireless Access Duo Optical...

1 Answer

How do I adjust the clock on my mx5500?


The MX 5000 and diNovo Media Laser utilize the Adjust Time/Date function on your PC's clock to set the keyboard's LCD display. In order for the PC's clock to synchronize with the LCD display, the SetPoint for Bluetooth software is required to be installed and enabled. Once you have installed SetPoint for Bluetooth, the LCD display will automatically sync with the system's clock.
Solution
If your LCD is not displaying the date and time and SetPoint for Bluetooth is not installed:
  1. Download the latest version of SetPoint for your device from the Logitech Downloads page.
  2. Install SetPoint on your system. (For additional information regarding installing SetPoint for Bluetooth, please refer to Knowledge Base article 5890 ).

Dec 03, 2009 | Logitech MX5500 Keyboard/Mouse

1 Answer

My keyboard has just stopped working - it's cordless - how do i connect it again


Hi,
I suggest that you try to do the bind process again.
Remove the keyboard batteries for 15 to 20 seconds. Reinstall the batteries, and reattempt the bind procedure.

Please open the below link to view the steps to troubleshoot issues with Wireless Keyboard or Mouse.
"http://support.microsoft.com/kb/838398"

You may also try performing the below mentioned troubleshooting steps:
"http://www.kb.sony.com/selfservice/documentLink.do?externalId=C1001057"

If you are using a Bluetooth Keyboard or Mouse, please check if the Bluetooth is turned on in the Computer and pairing of the device is done successfully.
  1. Download and install all Bluetooth updates available online
  2. Verify the internal Bluetooth adapter is enabled.
  3. Verify the Bluetooth Support Service is started and set to automatic.
  4. Verify the internal Bluetooth adapter is set to discoverable mode.
  5. Verify the Bluetooth device is turned on and charged properly. Refer to the manufacturer's instructions for proper configuration.
  6. The Bluetooth device may be out of range or too close. Try moving it closer or a little further away.
Please open the below link to view the steps to troubleshoot issues with Bluetooth Wireless Keyboard or Mouse.

"http://tinyurl.com/29ucvvf"

Thanks,
Mithun

Nov 01, 2009 | HP D8597A Keyboard

1 Answer

My computer stopped recognizing my wireless keyboard & mouse. Says it's missing a driver or that the device is malfunctioning. Don't think it's a battery prob. Do I need a new driver?...


Uninstall the Keyboard driver.
Unplug the Logitech keyboard.
Restart the computer.
Plug the Logitech keyboard back into the computer.
Windows should recognise the keyboard and/or the mouse.
Place Logitech setup disk in drive.
Reload the drivers...

The drivers sometimes corrupt themselves..
You might download the latest drivers for your keyboard/mouse.

Jun 28, 2009 | Logitech Wireless Access Duo Optical...

1 Answer

I like this keyboard and I am looking for one to use with my PS3


and it connects to the Ps3 via direct bluetooth synch....

it also comes with an optional USB adaptor for devices that dont natively support bluetooth.

I higly recommend this - IMO its the best possible kbd/mouse combo for PS3

Thanks for using FixYa - a FixYa rating is appreciated for answering your FREE question.

Apr 13, 2009 | Logitech diNovo Edge 9676850403 Keyboard

1 Answer

Installing a French ( Brand is Genius) keyboard to my Dell computer.


Pair to a Bluetooth Device (new and re-pair)
  1. Locate the Bluetooth icon in the lower-right corner of the computer screen, and compare the status to Table 1.
    (The Bluetooth icon may be hidden, click the Show hidden icons arrow to show any hidden icons.)

    Bluetooth Icon Status Enabled - The Bluetooth adapter is ready to pair with another Bluetooth device.
    Connected - The Bluetooth adapter is already connected to a Bluetooth device (if the desired device is not the one its connected to, it will have to be re-paired). Disabled - The wireless switch is off. For information on how to turn the wireless switch on refer to the
    Online User's Guide. None When no icon shows the Bluetooth driver needs to be installed, refer to Dell Knowledge Base Article:
    "How to Download and Install the Latest Dell Wireless Bluetooth Driver" Table 1: Bluetooth status
  2. Verify the following conditions have been met:
    • Batteries are Installed in the Mouse and Keyboard.
    • The Bluetooth adapter, USB Bluetooth adapter or 13/19-in-1 Media Card Reader is installed in or attached to the computer.
    • The latest version of Dell Bluetooth Wireless Keyboard and Mouse Bundle is installed,
      if unsure refer to Dell Knowledge Base Article: "How to Download and Install a Driver"
    • The Bluetooth device you are going to pair is within 30 ft. (10 meters) of the computer.
  3. Right-click the Bluetooth icon in the system tray.
  4. Click Add a Bluetooth Device.
  5. Turn on the Bluetooth mouse and press the Bluetooth connect button on the bottom of the mouse. The Bluetooth LED on top of the mouse should start blinking. If the LED does not blink, press the Bluetooth connection button again and hold it down for 2-3 seconds until the Bluetooth LED starts blinking.
  6. Click Next to start searching.
  7. Click the icon for the mouse to highlight it and then click Next.
  8. The connection is set up automatically. Once the connection to the mouse has been created, the wizard closes and returns to the Bluetooth Settings window. The new connection is now listed there. The link symbol under the mouse indicates it is connected.
  9. SetPoint will now launch and ask to check for updates, click OK. If an update is available click to download it.
  10. After the update has been applied, click OK.
  11. Turn on the Bluetooth keyboard and press the Bluetooth connect button on the bottom of the keyboard. The Bluetooth LED on top of the keyboard should start blinking. If the LED does not blink, press the Bluetooth connection button again and hold it down for 2-3 seconds until the Bluetooth LED starts blinking.
  12. Click the box next to My device is set up and ready to be found and then click Next to start searching.
  13. Click the icon for the keyboard you want to connect to in order to highlight it and then click Next.
  14. When the keyboard is connected, the Confirm Keyboard Connection screen appears. A passkey that has been generated for the keyboard is shown. Type in the passkey as it is shown on the screen. Note:
    The keyboard can only store one passkey. The passkey is unique to each computer. If you try to connect the keyboard to more than one computer, the passkey is changed each time you create a connection.
  15. The connection is set up automatically. Once the connection to the keyboard has been created, the wizard closes and returns to the Bluetooth Settings window. The new connection is now listed there. The link symbol under the keyboard indicates it is connected. You are now be able to use the devices.

Aug 25, 2017 | Trust Silverline Direct Access 12879...

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