Question about SanDisk Sansa Clip MP3 Player

1 Answer

WHY WON'T MY SANSA CLP CHARGE

I CANT GET IT TO CHARGE AT ALL I ALREADY HAD IT CHARGING FOR ABOUT 5HRS

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  • flipnook Dec 21, 2008

    I've been having the same problem all week!! Do you think the warranty will cover it?

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  • 8,596 Answers

Warranty will cover it.

These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.

Reset the Sansa Player first. On most models, restart is done by holding the power button in for 15 seconds or longer. Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/DriverDownload/driverList.asp
If these fail, then:
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version).
You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer.
-Tha Mp3 Doctor

Posted on Jan 01, 2009

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Posted on Jan 02, 2017

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My sanDisk Sansa Clip MP3 Player will not charge anymore. At least not on the computer I'm on. I have had it hooked up to charge for 2 days now and nothing. Why is this and how can I charge it?


This is direct from the sansa FAQs at http://www.sansa.com/support/sansa_clip/faqs 02. Why won’t my Sansa Clip charge when I connect it to my computer? USB Cable
Make sure that the USB cable is properly plugged in and use the original cable.

Computer in Hibernation mode
Make sure that the computer isn’t entering hibernate or sleep mode while the device is connected. The computer must be on in order to charge your player.

USB Port 2.0
Make sure your player is connected USB 2.0 port (1.1 occasionally causes charging problems).

USB Port location
Try plugging in different USB port (i.e. USB port in the back of the computer); sometimes the front USB ports have problem charging up the device.

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I hope this helps, and don't forget to rate the answer.

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http://www.sandisk.com/media/175960/clip_um_0608_eng.pdf

Windows XP SP2
• Windows Media Player v10
• Intel Pentium class PC or higher
• CD-ROM drive
• USB 2.0 port for hi-speed transfers and charging

Make sure HOLD button is not on.

Battery
The Sansa
®
Clip player comes with an internal rechargeable battery. To use the player for
the very first time, remember to fully charge the battery. You can charge your Sansa
®
player through the USB port of your computer, a car adapter (not included) USB port, or AC
adapter (not included) USB port.
Charging
To charge the battery, please follow these steps:
1. Connect the larger end of the USB cable into an available USB port on the
computer.
2. Connect the smaller end of the USB cable into the Sansa
®
Clip player.
3. The computer must be on for most USB ports to charge your battery. Your
Sansa
®
will show connected and the yellow charging indicator will appear.
The battery level indicator will blink while charging. You will not be able to
play while connected to the computer USB.
4. To stop recharging, simply disconnect the cable.
The battery can also be charged using an AC adapter (not included) or a car adapter
(not included) and you will be able to play your device while charging with one of the
adapters.
NOTE: Some low-power USB ports may not be able to provide enough charge
power. Also note that the rechargeable batteries are not replaceable.

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you should be able to see the little battery charging

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Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/Retail/DriverDownloads.aspx
-Tha Mp3 Doctor

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Charging SanDisk Sansa


Go ahead and do this, in case the DB is corrupted:
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/Retail/DriverDownloads.aspx

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