Question about Heating & Cooling

3 Answers

0.584.004. FCC ID is: QFA-FRC584001 that is all I have to go off. My fireplace remote won't work and I can't use the fireplace to heat my home unless I turn it on and off constantly. Otherwise it is way too hot or freezing

Posted by on

  • 5 more comments 
  • Anonymous Dec 20, 2008

    New house, no owner's manual for the remote. Logic is not making it work.

    Any ideas?


  • mdatngold Dec 24, 2008

    I have the same problem with the same unit for our fireplace remote control. Our remote has a crack in it, but I have no idea where to get a replacement.

  • collinsdwayn Jan 19, 2009

    mine also now it gets where its burning the fake logs

  • Anonymous Jan 27, 2009

    Same exact problem. Remote just stopped working, even though I've changed batteries in the remote and in the receiver in the gas logs. Anyone have a clue what the problem is?

  • Anonymous Feb 01, 2009

    I had the same problem with my new remote that would turn itself off after 6 hours in the auto mode but not the manual mode. I had it replaced, new one did the same thing. I complained again to my local trusted heating/cooling company. The tech called the company ( firegenie) who stated that the new remotes turn themselves off after 6 hours if the fireplace stays on the whole 6 hours. If it cycles off and on, no problem. This is consistant with the behavior of my system.

    I don't know if this is a company policy or an FCC one but it is a nuisance. It would make more sense for this to occur in the manual mode, but it does not. This is quite irritating and seemingly unnecessary.

    I have been tempted to by a new remote online, but if this is an FCC regulation, it would not matter.

  • befranz109 Feb 26, 2009

    the remote does not turn the fireplace on or off any more. The remote seems to be functioning properly , It indicates the fireplace is on when the temperature is above the room temperature,but the flame is not on. I have replaced the batteries, and even tried to reset the codes per the manual. Appears to me that the reciever on the fireplace is not picking up the signal.

  • pro_max1 Feb 28, 2009

    Same exact problem. Remote just stopped working, even though I've
    changed batteries in the remote and in the receiver in the gas logs.
    Anyone have a clue what the problem is?

×

3 Answers

  • Level 1:

    An expert who has achieved level 1.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 1 Answer

I had the same problem. Just came home one day and tried to to turn the fireplace on and got no beep and no fire.Not sure if you still need this but I just finished repairing mine by trial and error. This might work for you so give it a try. If you look at the rear side of the receiver (left black box on the left side of the fireplace insert) you should see a series of white dip switches. I turned them all to the off positions and now my remote works.

Posted on May 06, 2009

  • Rob Wright
    Rob Wright Nov 28, 2013

    PERFECT! That fixed my problem too! Does anyone know who the manufacturer is of the fireplace?

×

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

I had the same problem. Called factory tech rep and he told me to reverse the polarity on the receiver by switching the wires. It worked.

Posted on Apr 03, 2009

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

Might not solve your problem, but we had a similar situation and needed to "reboot" the remote by removing the batteries for a minute (to make sure all the stored electricity is discharged) and then reinserting the batteries. We took that opportunity to replace the batteries.

Remote has been working just fine since.

I think these units may be sensitive to battery voltage, and when the batteries start draining down, the remote misbehaves.

Posted on Jan 14, 2009

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Fireplace with Eurosit gas valve. Pilot is lit but fireplace only kicks on if an ice pack is applied to the probe.


icing at the jet indicates that there is liquid gas at that point and as it tries to boil off into gas the surrounding humidity is freezing the hole (jet)
get a gas appliance fitter in to check the regulator and the system for faults and go from there

Sep 01, 2015 | Heating & Cooling

1 Answer

Remote control does not work


-Have a professional to check for you. If you don't know any thing about electric and gas. It's danger.


Good Luck


Mai

Jan 07, 2014 | Napoleon Heating & Cooling

1 Answer

Hello, My heat n glo fireplace has a skytech remote. I left it off for the winter. Put in fresh batteries, followed the instructions to program but remote still does not work. It beeps like it...


Yes, just a couple of thoughts and questions. When you replaced the batteries, how many batteries did you replace? If it wasn't more than 2, you have 4 more AA Batteries to replace in the receiver (black box that beeps) behind the louvered flip down door. If you did replace those, recheck them to make sure they all facing the proper direction. One battery out of place, will throw the whole system off. In addition, sometimes the Slide Switch on the front of the Receiver (black box) can be a little finicky. It may appear to be in the REMOTE position, when in fact it isn't. Gently moving it one way or the other will allow you to feel it go into place.

It would also be wise to check the two wiring connections, at the receiver box and the control valve terminals to make sure they are tight. The wires to the control valve terminal should be on the TH & TPH terminals. Also, make sure the wires haven't been grounded out due to wear and are touching some metal part of the firebox.

And last, but not least, your Heat-n-Glo fireplace has it's own ON/REMOTE/OFF rocker switch. Has it been moved to the wrong position? If it has, it's overriding the remote control. Depending on who installed this fireplace, the may have just wired the remote to the wrong switch position. So, try using the hand-held remote in all three positions, until you find the right one.

If all else fails, contact Sky Tech Systems, Technical Service Dept 888-672-8929. They are great folks to work with.

Apr 13, 2011 | Heating & Cooling

1 Answer

Dimplex 3015 purefire remote will not torn fireplace on or off. Tried to reset remote, but no results. I have 2 fireplaces of the same type, and an old and new style remote. Tried with both remotes, but...


Apparently, the receiver on one fireplace is faulty. If this a plug-in wall type receiver, unplug it from the wall, wait 5 minutes and plug it back in. That 5 minutes may have given it time to reset itself. If you see any scorch, burn marks or melted plastic on the receiver box, it will have to be replaced. Contact Dimplex USA, Technical Service Dept at 888-346-7539.

Hope this "remotely" helps to solve your problem.

Mar 10, 2011 | Heating & Cooling

2 Answers

We have a GTi model 5000 GDV gas fireplace that is on the outside wall and is about sixteen years old. We have never used it we bought the house when it was nine years old. This year we decided to use it....


Sorry to read about your problem, I hope this helps you out.

well first, clean out the vent exhaust. after all those years, who knows whats inside...you must have burned off dirt and dust. unless the unit has fans in it and they are defective....

I suggest to contact a service company

I tried to help you. Please help me and Rate/Vote on my response. We take the time to answer your question. take the time to rate us.Thanks and good luck

4 Thumbs - Very Helpful
3 Thumbs - Helpful
2 Thumbs - Somewhat Helpful
1 Thumb - Not Helpful

Dec 28, 2010 | Heating & Cooling

1 Answer

I want to know what a lever in a fire place is


The lever at the top of the fireplace operates the "damper". The damper is a door that opens the fireplace to the outside via the chimney.

The damper must remain open whenever a fire is burning in the fireplace to allow smoke to escape out the chimney instead of filling the fireplace and eventually, the room. The damper should be opened prior to starting a fire, otherwise the handle will be too hot to handle. Once the fire has gone completely out, the damper should be closed to prevent heat from being drawn out of the room / home. You can easily check is your damper is open or closed by simply looking up the chimney. If dark, it is closed. If light(er) it is open. Do not operate the damper while looking up - as dirt, soot, rust, etc. can fall when doing so.

The damper also prevents pests from enter the room / home. It is not uncommon for birds, bats squirrels, etc. from creating a home / getting caught in side the chimney.

I hope this helps - good luck!

Nov 12, 2010 | Coleman Heating & Cooling

1 Answer

I need to know what type of heater is used that is safe for the home and can heat a house to at least 140 degrees with no one in it.


That is not possible, unless it is a woodburner or a fireplace. The woodburner is usually put outdoors and it heats the water in radiator lines that go into the house to the furnace, that might be your best option.
Most of the other units would have a safety that would kick a blower on and cool the units down before it could reach that temperature and maintain that temperature.
Trying to maintain that temperature is not good for your house.

Jul 03, 2010 | Heating & Cooling

1 Answer

How do we install a burner on a fireplace?


Thinking of adding a fireplace or wood stove to your home? If so, proper installation and maintenance is absolutely critical to ensuring the fire stays inside your freestanding fireplace or wood stove and doesn't venture outside of it.

If your manufactured home already has a fireplace or wood stove, it's a good idea to go look over these safety guidelines to confirm that it was installed correctly. If you plan to install a fireplace or wood stove, follow these safety guidelines carefully.

First, don't try to tackle this project yourself. While installation manuals usually provide all the instructions necessary for a manufactured home owner to install a wood-burning fireplace or wood stove, the consequences of a mistake are so disastrous, it's a task best left to experts.

It's a good idea to first check with your insurance company for their guidelines before installing these items. Your insurance policy may not cover damages if a fireplace or wood stove was not professionally installed. Plus, the manufacturer's warranty on the fireplace or wood stove may not apply unless the unit is installed by a professional.

9e7a63d.jpg

Also can check this ARTICLE for other details.

Hope helps.

Jun 02, 2010 | Heating & Cooling

1 Answer

I have a wood burning fireplace and i am trying to find out how to work the side and top damper and vent to heat my home


top damper wide open and bottom damper wide open will burn very hot but too fast if you close the top vent off it will smoke in the house the idea is not to smoke the house but once you have a good fire lit with hot cinders to cut back on the top to ceep some heat in cut back on the bottom to burn slower if this is a metal box wood burner it should heat great if it is a standard fireplace with a glass door you need to be careful how close the flame is to the glass it can break. glass front fireplaces don't heat as well as an insert wood burner let me know if this is uesful or any more assistance needed thank you

Jan 05, 2009 | Heating & Cooling

1 Answer

I cannot get my remote to start up the fire place. It worked fine last year, but now it doesn't turn the fire on. It's remote unit FRC 0.584.004. Fcc ID is QFA-FRC584001.


There is batteries in the remote and at the loggs. Replace both. Mine had a black box under the logs on the left side tht had 4AAA batteries. Be carefull that the wiring is not pulled loose.

Nov 25, 2008 | Heating & Cooling

Not finding what you are looking for?
Heating & Cooling Logo

Related Topics:

1,624 people viewed this question

Ask a Question

Usually answered in minutes!

Top Heating & Cooling Experts

paulcarew

Level 3 Expert

2035 Answers

Dan Webster
Dan Webster

Level 3 Expert

8205 Answers

Cris Sparks
Cris Sparks

Level 2 Expert

338 Answers

Are you a Heating and Cooling Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...